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Author Topic: Charter cable upgrade and DIR-605L  (Read 3273 times)

acrabtreegirl

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Charter cable upgrade and DIR-605L
« on: May 22, 2014, 06:50:41 AM »

Hi everyone - I'm new here, so I hope this topic is placed in the correct forum.

I have a DIR 605L router that was purchased in June 2013. It has worked like a charm. I also have a Charter cable modem. It, too, has worked beautifully for a long time. The current modem is a fairly recent model.

Charter converted everything to a digital signal on Monday, May 20. It has scrambled my router and now I have sporadic wireless, at best. Of course, Charter says it's not their problem. Right. I told them I'd drop the account. Now we're waiting for a technician to come out tomorrow.

I've done the usual unplug & reset routine several times, and it seems to work for a short time, but it doesn't stick.

I would greatly appreciate advice and suggestions! Thank you!
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FurryNutz

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Re: Charter cable upgrade and DIR-605L
« Reply #1 on: May 22, 2014, 07:24:14 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
  • What ISP Modem service link speeds UP and Down do you have?
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values

I would presume at the moment that this new ISP modem configuration could be the issue.

Did you do a factory reset on the 605L and use the set up wizard on the routers web page at 192.168.0.1 to set it up with the new modem?

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: Charter cable upgrade and DIR-605L
« Reply #2 on: June 02, 2014, 07:13:43 AM »

Any status on this?  ???

Hi everyone - I'm new here, so I hope this topic is placed in the correct forum.

I have a DIR 605L router that was purchased in June 2013. It has worked like a charm. I also have a Charter cable modem. It, too, has worked beautifully for a long time. The current modem is a fairly recent model.

Charter converted everything to a digital signal on Monday, May 20. It has scrambled my router and now I have sporadic wireless, at best. Of course, Charter says it's not their problem. Right. I told them I'd drop the account. Now we're waiting for a technician to come out tomorrow.

I've done the usual unplug & reset routine several times, and it seems to work for a short time, but it doesn't stick.

I would greatly appreciate advice and suggestions! Thank you!
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.