D-Link Forums
The Graveyard - Products No Longer Supported => IP Cameras => DCS-5010L => Topic started by: pietrobr on September 13, 2016, 07:41:24 AM
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Hi does the motion detection work in night vision modo. I set my dcs5010 to look inside a dark room for a port to open. But I don't receive any notification if someone open the door or walk in front of the camera.
Is it a know issue?
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Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What Hardware version is your DCS? Look at the sticker behind or under the camera.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
- What region are you located?
Does the notifications work in Day time mode?
I don't have this model camera so I don't know for sure if notifications work while in Night Vision mode. You might check the user manual for this information or I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.