D-Link Forums
The Graveyard - Products No Longer Supported => Other D-Link Products => DSP-W215 => Topic started by: dichaelen on December 24, 2014, 01:51:26 AM
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Hi everyone,
This is Michael writing to you from Denmark. I am the happy owner of several D-Link products and have considered myself a small D-Link-fan ever since my fantastic DIR-655 router. Now I have the DIR-880, which isnt as geeky, but it does the job and is pretty fast. I also have some DCS-cameras on my network.
I am not sure whether to post this issue in the DSP-W215 section or the DIR-880. The DIR-880 is a HW revision A1 and runs firmware revision 1.02 (DHCP enabled and public IP please ask for more info if needed!!). I was unable to update the DSP-W215 since my network crashes the moment it connects so I guess it runs whatever firmware revision the first EU-version ships with. The issue is as simple as it is incapacitating.
1: Everything runs smooth with 8 to 20 units on my network, which connects to both theLAN, 2.4GHz and the 5GHz WiFi.
2: After a very slow setup of the DSP-W215 it finally connects in five seconds and the router crashes and becomes unavailable and the WiFi-SSIDs becomes invisible (naturally)
Every unit loses connection (naturally)
3: Router successfully recovers and all units reconnect and the second the DSP-W215 reconnects the same thing happens all over again and so it continues until I pull the DSP-W215 from the plug finally a stable network.
I experienced exactly the same with the DAP-1320 (Wireless N300 Range Extender). Could it be the same radio chip or something like that? I am puzzled and in search of some special domain knowledge to solve this issue. I have notified D-Link if a firmware upgrade could be required.
Merry Christmas
Kind regards,
Michael
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Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
Does it crash if you connect the DSP to the old router?
What Rev HW and what FW is loaded on the DIR-655?
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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I an not sure why ISP service have anything to do with this issue. But anyway :-) -> The switch could/should work without internet on my network, right? But it is a fiber connection 100/100Mb to the house and gigabit wired internally. The ISP modem is a Alcatel-Lucent G-241W-P
The wifi antenna on my 655 has burned out- that is why I bought the new dir-880. I would love to try it another router when I find one to borrow, but it SHOULD work together with the DLINK DIR-880!!! Right?
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Yes it should. The 880L and the DSP are fairly new products and may not have been tested together to fine any problems.
I would recommend contacting D-Link on the phone and ask for level 2 or higher support and see what they say...
- What wireless modes are you using on the DIR-880L?
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I use b/g/n. But I have tried to limit it to only n-mode. The result is the same :-(
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I'd contact D-Link support and ask. I'll forward this on to D-Link for review. I'll post if I get any information. Let us know what they say when you contact them please.
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Hi everyone,
This is Michael writing to you from Denmark. I am the happy owner of several D-Link products and have considered myself a small D-Link-fan ever since my fantastic DIR-655 router. Now I have the DIR-880, which isnt as geeky, but it does the job and is pretty fast. I also have some DCS-cameras on my network.
I am not sure whether to post this issue in the DSP-W215 section or the DIR-880. The DIR-880 is a HW revision A1 and runs firmware revision 1.02 (DHCP enabled and public IP please ask for more info if needed!!). I was unable to update the DSP-W215 since my network crashes the moment it connects so I guess it runs whatever firmware revision the first EU-version ships with. The issue is as simple as it is incapacitating.
1: Everything runs smooth with 8 to 20 units on my network, which connects to both theLAN, 2.4GHz and the 5GHz WiFi.
2: After a very slow setup of the DSP-W215 it finally connects in five seconds and the router crashes and becomes unavailable and the WiFi-SSIDs becomes invisible (naturally)
Every unit loses connection (naturally)
3: Router successfully recovers and all units reconnect and the second the DSP-W215 reconnects the same thing happens all over again and so it continues until I pull the DSP-W215 from the plug finally a stable network.
I experienced exactly the same with the DAP-1320 (Wireless N300 Range Extender). Could it be the same radio chip or something like that? I am puzzled and in search of some special domain knowledge to solve this issue. I have notified D-Link if a firmware upgrade could be required.
Merry Christmas
Kind regards,
Michael
Greetings Dichaelen,
Merry Christmas. Thank you for contacting the D-Link US forums and bringing your observations to our attention here in the US. As the devices are running the EU firmware, which are different than our US units, I recommend contacting your local Denmark Technical Support office to best address this issue (link below.)
http://www.dlink.com/dk/da/support/contact (http://www.dlink.com/dk/da/support/contact)
Telephone Support (Denmark)
Home products: 90 13 88 99* 9:00 − 18:00, Monday − Friday
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Im George from Hungary , today i bought 2 DSP-w215 smart plugs , and a same thing happended with me as You, in a last december. I hope already You know the solution at the problem. I have a DIR-880L also, so the situation is the same. I tried all of them but the same thing is happening , i thing it will be some wifi setup but i don't want to try all the possibilities.
DIR-880L
WPA/WPA2-Personal
Chanel-Auto
TP-High
ChW : Auto 20/40
visible
So if You have a solution already I'd be gratefull if You could share with me.
Thanx
Giorgio
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Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What Hardware version is your router? Look at sticker under the router case.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
- What region are you located?
Im George from Hungary , today i bought 2 DSP-w215 smart plugs , and a same thing happended with me as You, in a last december. I hope already You know the solution at the problem. I have a DIR-880L also, so the situation is the same. I tried all of them but the same thing is happening , i thing it will be some wifi setup but i don't want to try all the possibilities.
DIR-880L
WPA/WPA2-Personal
Chanel-Auto
TP-High
ChW : Auto 20/40
visible
So if You have a solution already I'd be gratefull if You could share with me.
Thanx
Giorgio
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Hi FurryNutz
Modell : DIR-880LA1
H/W : A1
FW: 1.02
Im in Hungary, so i think its EU
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Is there a more recent version of FW in our region? I believe there is v1.05WW that you could try:
http://forums.dlink.com/index.php?topic=63479.0 (http://forums.dlink.com/index.php?topic=63479.0)
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Thank You, that was a solution !!! After a router firmware upgrade everything works perfect ! ()I tried upgrade the firmware from the router firmware upgrade page , but my router told : my firmware is a newest ! So thank you again for the link and a fw ! )
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Yes the FW update servers are not kept up to date sometimes. I recommend manually updating FW anyways. Please follow this for doing any future router FW udpates:
Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
Enjoy. ;)