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Author Topic: VPN connection drop every 2 mins  (Read 10164 times)

hkccm

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VPN connection drop every 2 mins
« on: June 24, 2013, 01:19:47 AM »

Hello,

When I establish a vpn connection to my office via 868L router, the connection drop every 2 mins. I don't have this problem with my old DIR-655.

Any suggestion to setup the router for vpn connection?

Here is my current setting:
Firewall:
 SPI enabled
 UDP:TCP Endpoint Filtering: Endpoint Independent

Application Level Gateway Configuration: PPTP, IPSec, RTSP, SIP



« Last Edit: June 24, 2013, 04:39:22 AM by hkccm »
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FurryNutz

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Re: VPN connection drop every 2 mins
« Reply #1 on: June 24, 2013, 07:33:23 AM »

  • Link>What Firmware version is currently loaded? Found on routers web page under status.
  • What region are you located?

Did you have any specialized settings for the VPN on the 655?

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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

hkccm

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Re: VPN connection drop every 2 mins
« Reply #2 on: June 24, 2013, 08:28:27 AM »

FurryNutz,

Firmware Version:1.01 Fri 12 Apr 2013
and Im living in Hong Kong.

I don't have any special setting of my previous DIR-655. Just remember I have to enable PPTP.

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FurryNutz

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Re: VPN connection drop every 2 mins
« Reply #3 on: June 24, 2013, 08:59:38 AM »

Ensure your settings are correct and VPN service is set up correctly.

I recommend that you phone contact D-Link support, ask for level 2 or higher support. If nothing else has changed accept for the router, possible router issue.

Please let us know what they say.
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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

hkccm

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Re: VPN connection drop every 2 mins
« Reply #4 on: June 24, 2013, 06:20:59 PM »

Thanks for your advice.

I am asking the reseller as the local dlink website doesn't have a technical support info.  :-[

And I hope reseller has the knowledge to fix this issue ?


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FurryNutz

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Re: VPN connection drop every 2 mins
« Reply #5 on: June 25, 2013, 07:12:54 AM »

Does D-Links Taiwan site have any support info?
http://www.dlinktw.com.tw/product_view.asp?sno=DKEMIL
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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

hkccm

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Re: VPN connection drop every 2 mins
« Reply #6 on: July 08, 2013, 06:57:13 AM »

Got the latest firmware FW101b06 from local Hong Kong distributor, and it fixed the vpn problem.
Before that, I asked taiwan offical technical support too, but they gave me the FW101b05, and it didn't fix the issue.

And I found something interesting, when I open BitTorrent and VPN together, the VPN will be disconnected.
I already disabled the "remote gateway" in my vpn profile, so it isn't the BT traffic cause the disconnection.
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FurryNutz

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Re: VPN connection drop every 2 mins
« Reply #7 on: July 08, 2013, 07:10:37 AM »

Sure it's not the Torrent program doing something?
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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

hkccm

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Re: VPN connection drop every 2 mins
« Reply #8 on: July 08, 2013, 07:35:34 AM »

my vpn connection use port 1723, and my BT use a 2xxxx port. I don't see a connection here.....

Before the DIR-868L, I use BT and VPN on DIR-655 without problem.

Anyway I don't mind to stop BT when I open VPN connection.
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FurryNutz

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Re: VPN connection drop every 2 mins
« Reply #9 on: July 08, 2013, 07:49:01 AM »

Could be how the 868L is handling them or how your torrents are configured in conjunction with this newer router.
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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

bathingduck

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Re: VPN connection drop every 2 mins
« Reply #10 on: March 14, 2014, 03:37:06 AM »

Hi guys, I really need to get this solve asap.  I really need to find a solution to fix this problem.

I need to forward the port to my synology nas, which has VPN build in.  I tried to forward the port 1723 and keep saying that the port is not available something like that.

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FurryNutz

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Re: VPN connection drop every 2 mins
« Reply #11 on: March 15, 2014, 01:09:26 PM »

Have you tried using Virtual Server instead of PF?

Hi guys, I really need to get this solve asap.  I really need to find a solution to fix this problem.

I need to forward the port to my synology nas, which has VPN build in.  I tried to forward the port 1723 and keep saying that the port is not available something like that.


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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

elliswan

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Re: VPN connection drop every 2 mins
« Reply #12 on: June 11, 2016, 02:21:40 PM »

Since this is the top google hit, i want to share.

I was having the same issue, vpn dropping after 2-5 minutes. windows vpn, pptp. i had messed with some settings on the 868l, but i believe it was only limiting 2.4 to use 20hz and set the channel to 1 manually. all AIG under firewall were enabled.

reset to factory settings fixed my issues. 1.09 FW - hw A --didnt even need the newer 1.10b04 fw
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FurryNutz

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Re: VPN connection drop every 2 mins
« Reply #13 on: June 11, 2016, 02:27:50 PM »

Thanks for sharing your info. Hope it helps future users.

Enjoy. ;)


Since this is the top google hit, i want to share.

I was having the same issue, vpn dropping after 2-5 minutes. windows vpn, pptp. i had messed with some settings on the 868l, but i believe it was only limiting 2.4 to use 20hz and set the channel to 1 manually. all AIG under firewall were enabled.

reset to factory settings fixed my issues. 1.09 FW - hw A --didnt even need the newer 1.10b04 fw
Logged
Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.