• April 24, 2024, 12:58:38 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Can not reset camera  (Read 3637 times)

jeffersoncss

  • Level 1 Member
  • *
  • Posts: 3
Can not reset camera
« on: August 15, 2016, 09:14:28 AM »

Hello everyone,
I have a problem with my camera 932L.
The light remains red frozen.
Remaining press the reset button on it nothing happens.
Do you have an idea ? hs camera?
Thx
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Can not reset camera
« Reply #1 on: August 15, 2016, 09:20:38 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
Does LAN cable connection work if you connect it to the router after a factory reset?

Might try this to see if you can recover it:
Emergency Recovery Mode
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

jeffersoncss

  • Level 1 Member
  • *
  • Posts: 3
Re: Can not reset camera
« Reply #2 on: August 15, 2016, 10:25:24 AM »

thank you Furry Nutz
I try handling but I think my camera died.
Red light despite the reset
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Can not reset camera
« Reply #3 on: August 15, 2016, 10:33:45 AM »

And the recovery mode doesn't work either?  ???
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

jeffersoncss

  • Level 1 Member
  • *
  • Posts: 3
Re: Can not reset camera
« Reply #4 on: August 15, 2016, 05:03:03 PM »

No, recovery mode does not work.
The light remains red
:(
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Can not reset camera
« Reply #5 on: August 16, 2016, 06:38:58 AM »

Ok, I presume the unit is bad and needs to be replaced.   :-\
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.