D-Link Forums
D-Link Wireless Routers for Home and Small Business => DIR-842 => Topic started by: HansTheHuman on March 13, 2018, 01:41:16 PM
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I bought the DIR-842 today. Followed the setup guide and established connected through cable without any issues.
My iPhone however wont connect to the Router.
As I just installed the DIR-842, I believe I have the newest firmware (going into Upgrade informs me there's nothing up update)
I can see the connection on the device, attempting to connect results in writing the password (I keep doublechecking the ones I created in the setup)
But as soon as I finish this and try to connect it jumps back down with other available connections in the area, occassionally trying to reconnect and failing.
One of the troubleshooting steps I came across was using WPA2-Personal, but I cannot locate this within the router setup. Is this old information not available in newer firmware, or is this not a logical step to follow for the solution?
Best regards
Hans
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What version iOS are you running?
Try disabling Wi-Fi security and see if you can connect. If you can, try using only numbers and letters in your wi-fi password and see if it connects.
If you can't connect with wi-fi security off, there is something else going on. The router is compatible with iphones so it is most likely a setting on the phone and/or router.
Do other wireless devices work?
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Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What region are you located?
Disable Smart Connect as well and test.
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
I bought the DIR-842 today. Followed the setup guide and established connected through cable without any issues.
My iPhone however wont connect to the Router.
As I just installed the DIR-842, I believe I have the newest firmware (going into Upgrade informs me there's nothing up update)
I can see the connection on the device, attempting to connect results in writing the password (I keep doublechecking the ones I created in the setup)
But as soon as I finish this and try to connect it jumps back down with other available connections in the area, occassionally trying to reconnect and failing.
One of the troubleshooting steps I came across was using WPA2-Personal, but I cannot locate this within the router setup. Is this old information not available in newer firmware, or is this not a logical step to follow for the solution?
Best regards
Hans
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Try disabling Wi-Fi security and see if you can connect. If you can, try using only numbers and letters in your wi-fi password and see if it connects.
This one worked, though it's not an optimal situation. But I can connect to it immediately.
- As for the other questions:
1) I have 11.2.1, so there's an update available I will get sorted tomorrow at work.
2) Unfortunately I dont have any other wireless device to check with.
And to FurryNutz:
I am located in Denmark, Europe
I am unfamiliar with Smart Connect, may I ask how to disable?
I have Cable plugged from the wall to the router.
I dont have a modem, but there might be one collectively for this block. I can investigate whether or not tomorrow as well.
- I never thought to check up on this, the internet worked for my desktop the second I connected the a cable from the internet plug.
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Were you using non-letters/numbers for your wifi password?
Also the wifi password is case-sensitive.
Definitely upgrade iOS. I believe there were wifi connectivity issues with 11.2.1.
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Do you see a Smart Connect feature on or routers web page that looks like this?
http://support.dlink.com/emulators/dir890l/100/WiFi.html (http://support.dlink.com/emulators/dir890l/100/WiFi.html)
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This router does not have smart connect. ;D
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Making sure. ;)