D-Link Network Video Recorders > mydlink View-NVR Mobile App

Too Many Users Error

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giardinop:
Has there been any resolution to the "Too many Users" error on this app.  I have not been able to access the video on iOS since setup 6 months ago.  Very frustrating.  I am running 4 cameras and the DNR 202L.  Also have the issues with Java on my MAC but that appears to be a problem for many folks.

FurryNutz:
Link>Welcome!


* What Hardware version is your DNR? Look at the sticker behind or under the device.
* Link>What Firmware version is currently loaded? Found on the DNRs web page under status.
* What region are you located?

What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.34 or .40.
Is uPnP and uPnP Port Forwarding enabled on the DNR and Cameras?

wboth:
hi same issue here and I am on latest firmware, latest IOS, latest app, and hardware model A of DNR202L. I have the DNR set static and tried chasnging ther DNS to your recommended settings (though why this would help since they are not DNS I use is beyond me), and still no luck, Please help? using the local IP of the DNR I can see the live and recorded data of the cameras so I know that part works but I really want to see it remotely over my phone. tx!

FurryNutz:
Link>Welcome!


* What region are you located?
Internet Service Provider and Modem Configurations

* What ISP Service do you have? Cable or DSL?
* What ISP Modem Mfr. and model # do you have?What Mfr and model is the main host router?
What iOS version do you have loaded?

Please post a screen capture of your DNR IP address configuration settings: Adding Screenshots In A Post


--- Quote from: wboth on April 14, 2016, 06:52:25 AM ---hi same issue here and I am on latest firmware, latest IOS, latest app, and hardware model A of DNR202L. I have the DNR set static and tried chasnging ther DNS to your recommended settings (though why this would help since they are not DNS I use is beyond me), and still no luck, Please help? using the local IP of the DNR I can see the live and recorded data of the cameras so I know that part works but I really want to see it remotely over my phone. tx!

--- End quote ---

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