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[ttomm46]

Hi
Just bought a roku 2 xd..I remember i had a hd about a year ago and had to have customer service help get it to connect....

if i reset my roku and download updat i can then connect to net work, but when i get the roku code page it only show a fraction of a second and the I can't connect .......i can just fine with my wireless ereader..

I'm thinking there might be some router settings to change..if anyone knows help please, i'm a router dummy
already called roku support...they said try dlink support which is closed now

[FurryNutz]

Are you wired or wireless to the router on the roku. Wired is recommended.

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.

Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? Preferred security is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer to find out.
Turn off Short GI and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

[ttomm46]

Cable
modem linksys cm 100...

N mode
security wpa i believe

[FurryNutz]

Tire it wired then try some of the suggestions below.
What security modes does the roku support? I.e. TPIK or AES? WPA or WPA2?

Might also try to disable WMM Enable under advance wireless.
Keep us posted.

[ttomm46]

fixed thank you using wpa2 personal

[FurryNutz]

Enjoy