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The Graveyard - Products No Longer Supported => IP Cameras => DCS-2330L => Topic started by: jedi_4_life on October 03, 2016, 06:02:16 PM

Title: Can't connect to wireless but can connect when hardwired
Post by: jedi_4_life on October 03, 2016, 06:02:16 PM

Hello,

First time poster here.  I have 2 dlinks, a DCS-2330L and a DCS-930L. They are both my parents and I'm trying to set them up for them.  I can set them up at my house no problem.  I run through the setup, they see my router, they get on my wireless, all with no problem.  When I take them over to my parents house, I reset everything and try to connect them and in both cases I get through the setup until the point where I need to disconnect the network cord from the camera (so it uses the wireless.)  in all cases, it can't see the wireless.  Here's what I've tried:
- Mac setup and PC
- WPS setup and traditional using the setup wizard

Am I missing something?  At the problem location, they have cox high speed internet.  At my location we have charter.  I have an apple airport extreme router.  They have a cisco Linksys.  It might be a few years old but I'm not sure.  The only think I can think of is that their router is not working well with the dlinks.  In any case, I simply cannot get dlink cameras set up at their location wirelessly.  Wired...no problem.

What am I missing here?  Thanks in advance!

Title: Re: Can't connect to wireless but can connect when hardwired
Post by: FurryNutz on October 04, 2016, 01:31:15 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

Internet Service Provider and Modem Configurations

• What ISP Modem Mfr. and model # do you have?

What model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool: 192.168.#.10 and .11  DHCP (http://forums.dlink.com/index.php?topic=58017.0)

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)