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Author Topic: Web sites load very slowly when using the DIR-615 router  (Read 3706 times)

DanH

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Web sites load very slowly when using the DIR-615 router
« on: March 28, 2012, 03:34:34 PM »

I have 4 computers using the DIR-615.  One of them works just fine (windows 7) the other ones (XP sp3) are very slow, one of which is on the wireless the others are plugged in.

How can I try to fix this?
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FurryNutz

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Re: Web sites load very slowly when using the DIR-615 router
« Reply #1 on: March 28, 2012, 05:30:24 PM »

Are the NIC drivers updated on these computers?

What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.
What region are you located?
Are you wired or wireless connected to the router?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.

Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or mixed G and N?

Channel Width set for Auto 20/40Mhz or try 20Mhz only.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer to find out.
Turn off Short GI, WLAN Partition and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

DanH

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Re: Web sites load very slowly when using the DIR-615 router
« Reply #2 on: March 31, 2012, 04:14:00 AM »

I have E3 hardware
Firmware is  5.10 Fri 26 Feb 2010
The DIR-615 is behind a DSL modem with a router (2wire), but it is in bridge mode
ISP is ATT

I turned off the QoS and things seem to be better.  I also had my kids re-boot their computers and things seemed better too.  Hopefully the problem won't come back.  This doesn't seem to be a wireless problem because one computer I have is wireless and it doesn't have a problem.

Thanks for the help!
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FurryNutz

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Re: Web sites load very slowly when using the DIR-615 router (RESOLVED)
« Reply #3 on: March 31, 2012, 08:09:00 AM »

Enjoy.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.