D-Link Forums

D-Link DSL Modem/Routers => Other DSL modem/routers => Topic started by: Bluegills on January 13, 2016, 12:04:02 AM

Title: DSL-4320L Router Disconnection Issue
Post by: Bluegills on January 13, 2016, 12:04:02 AM
Greetings,

I am having trouble with my recent purchase of a DSL-4320L Modem Router, it took over 24 hours to get it to work properly and 3 phone calls to d-link but it finally works... to a degree.

So most of the household uses wireless connections to the modem-router that we used to have, and now the current DSL we have. However, the router keeps dropping clients and not showing up on the connections in Windows for any available network for a certain amount of time, but reappears and is able to be reconnected. This is not desirable as most users in the household need a constant connection for both work and entertainment.

So, the router disconnects clients at random intervals for random times (less than a minute at most), which happen from between 5 minutes to roughly an hour. Not sure what is causing this and hope that the D-Link community can help as I do not wish to call up D-Link again (preferably).

Cheers.
Title: Re: DSL-4320L Router Disconnection Issue
Post by: FurryNutz on January 13, 2016, 07:08:59 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


How many wireless devices do you have and how many are online at the same time?

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)


Modem Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials (http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials)
http://www.foxnews.com/tech/2015/10/27/how-to-get-stronger-wi-fi-signal.html?icid=maing-grid7|main5|dl31|sec1_lnk3%26pLid%3D1839803170