• March 28, 2024, 12:03:00 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: added third camera, now first is not viewable in MyDlink ...  (Read 3297 times)

acellier

  • Level 4 Member
  • ****
  • Posts: 417
added third camera, now first is not viewable in MyDlink ...
« on: February 01, 2013, 01:55:01 PM »

We have been using a DCS-930L, and a DCS-932L, for over a year without significant issues.
Yesterday we added a third camera, another DCS-930L. We can see all three locally, and also using our web interfaces. Let's call them Cam1, Cam2, Cam3.
After running the (Mac) myDlink setup v1.0.06, we initially had all 3 in MyDlink+ on iPad.
After doing a workaround in MacOS 10.6.8 for Apple/Oracle Java lockout, only Cam2 and Cam3 appear by name, both in MyDlink and in MyDlink+.
On the Mac, in MyDlink, the Cam1 shows with no name, only the Cam1 serial number; in MyDlink+ on the iPad, Cam1 shows as DCS-930L with the Cam1 serial number. There are 3 green check marks in both cases.
In both viewers, Cam1 cannot be viewed or controlled. myDlink or MyDlink+ just spin, saying "Connecting to your DCS-930L", but doesn't.
I re-ran the setup utility, but that did not change things. Very frustrating!
Before you suggest removing Cam1 from myDlink and then reinstalling, note that the "Remove this device" is on the settings page - which we can't open!
Help?
EDIT - never mind, I cycled settings in Cam1 several times (which I had NOT touched while setting up Cam3), and somehow jostled the myDlink page and + app back it back to communicating ...

Also myDlink+ on the iPad now times out - it used to stay up forever.
« Last Edit: February 01, 2013, 02:17:16 PM by acellier »
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: added third camera, now first is not viewable in MyDlink ...
« Reply #1 on: February 02, 2013, 09:22:20 AM »

. . . Also myDlink+ on the iPad now times out - it used to stay up forever.

Same observations on my Galaxy tablet
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC