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Author Topic: Infrared only illuminating 3ft  (Read 2202 times)


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Infrared only illuminating 3ft
« on: August 24, 2012, 09:14:26 AM »

The IR on my 942L is only lighting up about 3ft in front of the camera (using fw 1.12). The cam is about 4 months old. I have 2 others 942Ls that were bought at the same time which are illuminating the normal 15 ft. Am I missing a setting or are the IR bulbs gone on it?


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Re: Infrared only illuminating 3ft
« Reply #1 on: August 24, 2012, 10:37:58 AM »

I'll presume that all three cameras are in similar settings, so the IR strength is a true apples-to-apples comparison. If not, try placing the problematic DCS-942L in the same room as one of the other DCS-942Ls that's working well. Open the web UI for two DCS-942Ls (problem camera + one of your other two) and perform a side-by-side comparison of all of the settings. If all the settings are identical, then call D-Link technical support, and try to get an RMA.
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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