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[alsimons]

Hi Folks

First post on here, but I must have read a hundred articles while trying to solve my problem; if this has been answered elsewhere please point me in the right direction

I have a D-Link 320 with 2 HDDs in it (3TB and 1TB) running the latest firmware (2.03) - everything is fine with the unit with the exception of the backup feature which I cannot get working.

All of my data is on my 3TB HDD (Volume_2). The 1TB HDD (Volume_1) is intended as a backup destination...

I have tried many slightly different ways of getting Internal backups from Volume_2 to Volume_1 working, but nothing works. I rarely even get a Fail message.

I have tried the following on the Local Backups page:

Category: Internal Backup
Login Method: Anonymous
Username/pw: greyed out
Type: Folder
URL: Volume_2/backtest/
Save To: Volume_1/Backups/backtest/
Recurring Backup: Set to Daily, a few minutes in the future (time on NAS checked and is in sync with my watch and PC)

I then click settings and wait. The backup settings appear in the table at the bottom of the screen, but then nothing else happens. After the scheduled time long-since passes I check the destination folder, which is empty, I try clicking the Green "play" triangle in the Start/Stop column of the backup list - it changes to a double dash, but nothing else happens.

I then tried repeating all of the above using a new user I created called backup with its own password. I then changed the above scheduled backup so that the Login Method was Account and used the new backup user login credentials. Again nothing worked.

I can see nothing in the error logs, no info to tell me what is happening, and am getting close to buying a different unit from another manufacturer... unless one of you folks have some ideas I can try.

Many thanks for reading this far and for any help you can offer.

[alsimons]

I should also add that I tried clicking the 'Test' button, but this is greyed out - I think this is only enabled for LAN Backups.

[ivan]

Are you saying you are trying to backup 3TB to 1TB?  Because that is not going to happen.  The other way round will work.

[alsimons]

Hi

Sorry I should have made myself clearer - I am backing up selected folders from the 3tb drive to the 1tb drive,  not the whole 3tb contents!  The example I gave above was to backup a folder with a handful of tiny text files.  That's all.

Cheers

Al

[albert]

Both immediate and scheduled backup worked on my end. I login using admin and the setup is similar to your, backing up selected folder in Volume_2 to Volume_1.

[ivan]

I have to agree with albert, it works here as well.

Maybe you could try logging in with a different browser just to check there isn't a browser incomparability problem. 

[alsimons]

I have tried firefox and chrome.

I wonder if i should start again with a blank target hard drive (Volume_1) and no backup schedules, then add a simple backup to see how i get on...

[alsimons]

PS Thanks for your time and help...

[alsimons]

Making some progress - successfully backed up a small folder after deleting all backup jobs and deleting everything on the target hdd, then setting up a new backup job from a clean slate. I guess there must have been some kind of conflict - if only there has been a useful error message - I could have saved hours.