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Author Topic: Can't get to Adnvaced Settings  (Read 2049 times)

FurryNutz

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Re: Can't get to Adnvaced Settings
« Reply #15 on: April 24, 2017, 09:57:15 AM »

Thanks for posting your work around. Glad it worked. I'm not sure why normal use of IE11 with Private Browsing is working and normal use of IE11 isn't. I presume this maybe a mydlink service issue with this model camera. I commend phone contacting D-Link support on the phone and ask them about this. Normal use of a browser should work with out any other configurations. Let us know what they say. Advanced settings are not support on mobile apps and I presume this is a security issue.
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BAMoh

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Re: Can't get to Adnvaced Settings
« Reply #16 on: June 05, 2017, 11:57:26 AM »

I don't think its a service issue with a specific cam but some sort of macro change or issue. Either DLINK has changed something or MSFT has changed something. Reason: When I use IE11 or Chrome to access advanced settings or for a live view I get timed out. Not that case with the MDL Android app on a tablet and a smartphone. My guess is maybe MSFT, in response to the ransomware stuff going on, made a change that is not disclosed to us.

I'm talking about remote access live view working well on the app but not on the PC W7 64. Obviously, the advanced settings are only accessible via a PC.

Before the usual blocking and time consuming BS. Yes I am running the latest firmware. Yes latest fully patched Windows (see above). No its not a firewall issue as turned it off. No its not isolated to a specific cam. Ranges from 9 series to 5 series to 2XXX series.  No there is nothing wrong with my router.

DLINK (and proxy on this board) deal with it and get back to us.
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FurryNutz

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Re: Can't get to Adnvaced Settings
« Reply #17 on: June 05, 2017, 12:09:38 PM »

Last time I tested this IE11 was working in Windows 10x64. Still working on OSX 10.10.5 and Safari for Mac as of just now.
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BAMoh

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Re: Can't get to Adnvaced Settings
« Reply #18 on: June 05, 2017, 05:47:21 PM »

Ok, thanks.
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eliscio

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Re: Can't get to Adnvaced Settings
« Reply #19 on: June 08, 2017, 05:42:23 AM »

Hello All,

This issue with browser comparability is still an issue and I am hoping that DLink is going to fix this somehow.  I would still highly recommend that we could get to some, if not all of the advanced settings in the mobile apps.  As of right now, I can't turn my camera recording off or on when I step in or out of the office unless I go to my laptop.  This is very inconvenient and defeats the purpose of being protected if I cant' have the security I want, when I want.  I don't agree that not having access to the advanced features makes this safer somehow.  I want to make those decisions for myself.

Thanks,

Eugene
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FurryNutz

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Re: Can't get to Adnvaced Settings
« Reply #20 on: June 08, 2017, 08:57:19 AM »

IE11 in Windows is working along with Safari in OSX for Mac currently.

Please review this for FF browsers:
http://forums.dlink.com/index.php?topic=66483.0

If your having continued problems getting these to work, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Reference this forum thread as well. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Hello All,

This issue with browser comparability is still an issue and I am hoping that DLink is going to fix this somehow.  I would still highly recommend that we could get to some, if not all of the advanced settings in the mobile apps.  As of right now, I can't turn my camera recording off or on when I step in or out of the office unless I go to my laptop.  This is very inconvenient and defeats the purpose of being protected if I cant' have the security I want, when I want.  I don't agree that not having access to the advanced features makes this safer somehow.  I want to make those decisions for myself.

Thanks,

Eugene
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actinic

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Re: Can't get to Adnvaced Settings
« Reply #21 on: October 11, 2017, 08:35:41 AM »

I think its a game of cat and mouse with browser Mfr making changes frequently and D-Link having to try and keep up and support them. We still don't know what D-Link is going to do in the future. For how, IE11 for Windows and Safari for Mac is best browsers to use. The plug in thing was a resolution to getting away from Java back then, now some browsers are not supporting plug-ins anymore so D-Link will have to find some solution for there cameras. I have no idea what that will be.

Would this explain why I'm able to connect to all my 932L's with older firmware using Chrome EXCEPT the one with the latest firmware update?  It just displays a 'connecting to your device' indicator with spinning circle icon but never connects.  Haven't bothered updating IE and hope not to.

FYI just got a 4-pack of the Yi 720 home cameras for $104 shipped.  Better all around incl setting manipulation in the phone app.  Before the sale I was looking for more 932's or 934's but it seems they're pretty much discontinued.  Turns out I'm glad they are.
« Last Edit: October 11, 2017, 08:37:23 AM by actinic »
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FurryNutz

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Re: Can't get to Adnvaced Settings
« Reply #22 on: October 11, 2017, 10:36:47 AM »

As older HW gets to be more out of date, I presume some usage by more up to date browsers or now with Chrome, Incompatible browsers, that there maybe some issues accessing UIs on older HW. IE and IE11 have a nice built in feature, compatibility mode. This helps in accessing older UI sources. I see this on older routers I have and have to use this sometimes for that purpose.

FF has been more flexible however in recent versions, they have also stopped supporting some plug ins. However they have also allowed plug ins on there ESR version of there browser for compatibility with plug ins.
http://forums.dlink.com/index.php?topic=66483.0

There are some Java sites that I use that I can't access fully unless I use this ESR version.

One day maybe every Mfr will get back on the same page again.  ::)

I think its a game of cat and mouse with browser Mfr making changes frequently and D-Link having to try and keep up and support them. We still don't know what D-Link is going to do in the future. For how, IE11 for Windows and Safari for Mac is best browsers to use. The plug in thing was a resolution to getting away from Java back then, now some browsers are not supporting plug-ins anymore so D-Link will have to find some solution for there cameras. I have no idea what that will be.

Would this explain why I'm able to connect to all my 932L's with older firmware using Chrome EXCEPT the one with the latest firmware update?  It just displays a 'connecting to your device' indicator with spinning circle icon but never connects.  Haven't bothered updating IE and hope not to.

FYI just got a 4-pack of the Yi 720 home cameras for $104 shipped.  Better all around incl setting manipulation in the phone app.  Before the sale I was looking for more 932's or 934's but it seems they're pretty much discontinued.  Turns out I'm glad they are.
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