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Author Topic: DCS-960L Video all white/washed out with any sunlight  (Read 3741 times)

jtur6879

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DCS-960L Video all white/washed out with any sunlight
« on: June 01, 2016, 12:40:08 PM »

I saw a fix for this on the forums for the 935l but it didn't work for my 960l.
Does anyone know about this ? I'm about to return the unit.

Thanks
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RYAT3

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #1 on: June 01, 2016, 12:55:18 PM »

Which "fix"?

Did you log into the cameras f/w and adjust the image?
Is the camera in night vision mode or day mode?
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jtur6879

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #2 on: June 01, 2016, 01:11:09 PM »

The fix was to turn off "anti flicker", didn't work.
Yes, I have tried all brightness and contrast adjustment. I currently have it in Day only mode but have tried it in night only and auto with the same result.

Thanks for the response
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FurryNutz

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #3 on: June 01, 2016, 02:34:34 PM »

Try a factory reset of the camera and set up from scratch?
Try a re-load of the FW and set up again?

What FW version is currently loaded?
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jtur6879

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #4 on: June 01, 2016, 02:41:50 PM »

I have tried factory reset with no luck.
Firmware is:

Camera Name   DCS-960L
Time & Date   2016/06/01 17:36:44
Firmware Version   v1.01.05
Hardware Version   A1
Agent Version   2.0.19-b98
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jtur6879

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #5 on: June 01, 2016, 02:55:23 PM »

So, I'm really trying to discover if this is a defect in this unit or a defect in the entire Model Group.
Does anyone have a DCS-960l in a window pointed outside during the day and have viewable video ?

Thanks for any response
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FurryNutz

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #6 on: June 01, 2016, 03:29:25 PM »

What region are you located?  ???

There is v1.03 that you should try;
https://www.mydlink.com/download

I presume if this fails to clear the issue, you may have a faulty unit and would need to either return the unit and get another or RMA with D-Link.
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jtur6879

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #7 on: June 01, 2016, 03:50:36 PM »

Hmm reading release notes 1.02.01 addressed an overexposure issue. I t looks like I need to upgrade FW...thanks
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FurryNutz

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #8 on: June 01, 2016, 04:03:58 PM »

Let us know how it goes.  ;)
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RYAT3

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #9 on: June 01, 2016, 05:18:59 PM »

Hmm reading release notes 1.02.01 addressed an overexposure issue. I t looks like I need to upgrade FW...thanks

Does your night vision show color?

I have the original f/w, and my night vision shows color where there enough color (keyboard backlight, color lights (red/green/blue)..

Like this:

http://forums.dlink.com/index.php?topic=64041.0
« Last Edit: June 01, 2016, 05:20:53 PM by RYAT3 »
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jtur6879

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #10 on: June 02, 2016, 07:06:00 AM »

Firmware upgrade resplved the issue.

Thanks to all !
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FurryNutz

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Re: DCS-960L Video all white/washed out with any sunlight (RESOLVED)
« Reply #11 on: June 02, 2016, 11:13:47 AM »

Glad the FW updated fixed it.

Enjoy.  ;)
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jtur6879

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #12 on: June 02, 2016, 03:27:04 PM »

Hmm reading release notes 1.02.01 addressed an overexposure issue. I t looks like I need to upgrade FW...thanks

Does your night vision show color?

I have the original f/w, and my night vision shows color where there enough color (keyboard backlight, color lights (red/green/blue)..

Like this:

http://forums.dlink.com/index.php?topic=64041.0

I have not tried night vision as I have no use for it, if its important for you to know let me know and I will try it and let you know
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RYAT3

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #13 on: June 02, 2016, 04:58:26 PM »

Hmm reading release notes 1.02.01 addressed an overexposure issue. I t looks like I need to upgrade FW...thanks

Does your night vision show color?

I have the original f/w, and my night vision shows color where there enough color (keyboard backlight, color lights (red/green/blue)..

Like this:

http://forums.dlink.com/index.php?topic=64041.0

I have not tried night vision as I have no use for it, if its important for you to know let me know and I will try it and let you know

I have 3 boxed 960l's that I think have a newer f/w.  I'll check those out at some point.  Not sure if I want to put them all on a entirely separate network or what   yet. 

Are you pointing yours through a window outside? Or did you mount it outside?


I have some 2230's pointed outside.  They do very well image quality wise, being 2 MP cams.  I do have a 2210L I need to play with.

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jtur6879

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Re: DCS-960L Video all white/washed out with any sunlight
« Reply #14 on: June 08, 2016, 07:34:53 AM »

mines in a window, get some reflection sometimes but its workable
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