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Author Topic: Network Cameras - IE11 Not Fully Compatible with All Camera Functionality  (Read 7638 times)

JavaLawyer

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Microsoft Internet Explorer 11 (IE11) may not be fully compatible with the current firmware  version of all D-Link network cameras. As such, accessing the D-Link network camera web user interface (web UI) from IE11 may result in some functionality not working as expected. Examples of this behavior may include firmware update failures and specific user interface components not displaying properly.

Solution

Potential workarounds:

  • Use compatibility mode in IE11 and see if the problem persists
  • Disable installed browser security-related add-ons (e.g. No Script and Ad-Block) or add an exception within the add-on that will exclude the D-Link network camera web UI (i.e. IP address)

If neither of these options resolves the issue, then try a different web browser  to access the D-Link network camera web UI:

  • IE10 or earlier (best known solution)
  • Firefox (may have dependencies on Java configuration)

As a safety precaution, a compatible browser version should always be used for performing critical functions.

« Last Edit: September 09, 2014, 12:19:38 PM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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