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[sophor]

My 868L practically set itself up and all of my devices are connected and functioning. The problem is my only network connection option was the 2.4 GHz network. I know my devices are dual-band, but the 5 GHz network did not appear on the list of available connections. During set-up I left both networks checked. Do I have to disable the 2.4 network in order to get the 5 to appear on my available wi-fi network list or am I missing something else?

[FurryNutz]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Has a Factory Reset been performed?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion

• Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
• Channel Width set for Auto 20/40/80Mhz or try 20Mhz only.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
• What wireless devices do you have connected? Ensure they are fully supporting of 5Ghz WiFi. Not all devices are. Please refer to the devices Mfr support information to confirm.

[sophor]

Hardware version A1. Firmware 1.04.

Default SSID names changed. Two different names for 2.4 and 5 GHz. Is that a problem?

Mixed modes on 2.4 and switched to N only for 5 GHz with no luck.

Security WPA-personal for both.

According to the user manual my Vizio M3D65 1 SV television does indeed support dual-band.

Channels for both bandwidths are set to auto-scan.

[FurryNutz]

• What region are you located?
• Has a Factory Reset been performed?

[sophor]

As I mentioned in my last post the hardware version is A1 and the firmware is 1.04. I updated the firmware through the software, but I wasn't getting 5 GHz on my TV before.

I am in the eastern U.S.

I have not done a factory reset. I don't know how.

[FurryNutz]

Any other 5Ghz supporting devices you can test with there?

Lets do a factory reset and set up the router from scratch...

[sophor]

No other devices at the moment. I've ordered a Google Nexus 5 phone, which supports AC 1750 as well, but of course I won't have that for several weeks.

Is there pinhole for a factory reset?

[FurryNutz]

Either from the routers web page under Advanced/System or bottom of the router case is a reset button.