D-Link Forums
The Graveyard - Products No Longer Supported => IP Cameras => DCS-942L => Topic started by: spincycleseattle on February 13, 2020, 04:57:50 PM
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I have two registered DCS-942LB1. One is connected and viewable in MyDlink. The other is still connected via ethernet cable and says:
"Unable to access your DCS-942LB1. If you cannot access your DCS-942LB1, please check that:
You have at least 256K of bandwidth. Your DCS-942LB1 is not being blocked by a firewall or an antivirus program"
I am certain have enough bandwidth and the firewalls are disabled.
IE 11 updated.
This seems to be a recurring issue on the boards. Any update?
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Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
- What region are you located?
What Mfr and model is the main host router?
I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.10 and .11 DHCP (http://forums.dlink.com/index.php?topic=58017.0)
Test cameras with uPnP and uPnP Port Forwarding (http://forums.dlink.com/index.php?topic=37689.0) both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)
What happens if you connect the 2nd 942 up as a wireless connection?