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Author Topic: Can not browse to "yourfoodstore.com" with a DGL-4500 or DGL-4300 - RESOLVED  (Read 22351 times)

HankRiker

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  • Posts: 83
Re: Can not browse to "yourfoodstore.com" with a DGL-4500 or DGL-4300
« Reply #30 on: April 04, 2009, 07:24:15 PM »

I have had my Eureka moment...

I have two DGL-4300's on-site, one A1 hardware and one A4 hardware with both units now flashed to firmware v1.9.

Very long story short: It is the MAC Address!! and also the hardware version on the 4300...

On the A4 unit, setting the MAC Address to the default (printed on the bottom) allows me to bring up yourfoodstore.com every time, in every browser.

Oddly, the A1 unit with FW:1.9 and default MAC Address STILL fails.

That kinda ticks me off a bit, especially if the one my mom is using is a A1, which would mean I'd have to trade her my spare A4.

Also, my DGL-4500 HW:A1 FW:1.02 when set to the default MAC Address, works!

The practical upshot is, I have NO idea why the default MAC Address matters in my attempts to connect, but the moment I change it (power cycling the Cable-modem so that it recognizes the changed MAC) it fails. I can browse elsewhere, but that page consistently fails.

I am very pleased that I didn't have to upgrade my 4500's FW past 1.02, just typing in the default MAC Address from the bottom of the unit, and resetting things was enough so that I now can bring up the site.

Anyone at D-Link wanna trade me for one or perhaps two somewhat quirky units for two (or one really shiny one) that is much less quirky? Heh. I need to find out if my mom's 4300 will work with this fix, but I am hopeful. It was bought after my A1...

In conclusion: If anyone else is having this problem, try setting your MAC Address to the default, and if it's a 4300, you might also need to be at FW1.9. Sadly, if you are on the A1 hardware, you might also be out of luck.

Thanks again for the help, and hope this helps someone.
Hank
« Last Edit: April 04, 2009, 10:25:08 PM by HankRiker »
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My D-Link Hardware:
DIR-825 HW:B1 FW:2.02NA || DIR-825 HW:A1 FW:1.01 || DGS-1016D HW:C1 || DGL-4500 HW:A1 FW:1.02
DGL-4300 HW:A4 FW:1.9 || DGS-2205 || DGL-4300 HW:A2 FW:1.9 || DGL-4300 HW:A1 FW:1.9

Puffnstuff

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  • Posts: 292
Re: Can not browse to "yourfoodstore.com" with a DGL-4500 or DGL-4300
« Reply #31 on: April 05, 2009, 02:42:27 AM »

Well I discovered that if I clone my pc's mac address that I can reach yourgrocerystore.com but if I leave it at the standard string of zeros I cannot.  Problem solved by cloning mac address on my pc.
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timekeeper

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  • Posts: 14
Re: Can not browse to "yourfoodstore.com" with a DGL-4500 or DGL-4300
« Reply #32 on: April 05, 2009, 09:47:03 AM »

I can sea the the store just fine four me.On windows vista sp1 plus windows vista sp2 and windows xp sp1 windows xp sp2 plus windows xp 3.
yourfoodstore all links work four on the web site.
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HankRiker

  • Level 2 Member
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  • Posts: 83
Re: Can not browse to "yourfoodstore.com" with a DGL-4500 or DGL-4300
« Reply #33 on: April 05, 2009, 04:00:52 PM »

Well I discovered that if I clone my pc's mac address that I can reach yourgrocerystore.com but if I leave it at the standard string of zeros I cannot.  Problem solved by cloning mac address on my pc.

Interesting. I tried cloning the PC's address, and that failed when I tested the site. Only falling back to the MAC Address printed on the bottom of the router allowed me to connect.

I'm not surprised that all zeros would fail, as I don't believe that meets the criterion for a valid MAC id.

I'll test this again with my mother's router, when I flash it to FW1.9.

Thanks for the info.
Logged
My D-Link Hardware:
DIR-825 HW:B1 FW:2.02NA || DIR-825 HW:A1 FW:1.01 || DGS-1016D HW:C1 || DGL-4500 HW:A1 FW:1.02
DGL-4300 HW:A4 FW:1.9 || DGS-2205 || DGL-4300 HW:A2 FW:1.9 || DGL-4300 HW:A1 FW:1.9

HankRiker

  • Level 2 Member
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  • Posts: 83

Okay. My mom had a DGL-4300, revision A2.

I flashed to FWv1.9, no joy with the MAC id that I had originally assigned.
Tried to echo the MAC id of the host adapter of her computer, no joy.
Mirrored the first printed MAC id on the bottom of the router. No joy.
Mirrored the second printed MAC id on the bottom of the router.

It worked.

I'm calling this issue resolved, if a bit ... quirky. I could see where folks who have to mirror the MAC Address from their PC's would have an issue with this fix, but that said, I have not personally seen another site that was unresolvable due to the issue. If we start to see more, then it might be worth formally nailing down.

Thanks again for your comments and assistance, all.
Hank.
Logged
My D-Link Hardware:
DIR-825 HW:B1 FW:2.02NA || DIR-825 HW:A1 FW:1.01 || DGS-1016D HW:C1 || DGL-4500 HW:A1 FW:1.02
DGL-4300 HW:A4 FW:1.9 || DGS-2205 || DGL-4300 HW:A2 FW:1.9 || DGL-4300 HW:A1 FW:1.9
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