D-Link Forums

D-Link IP Cameras for Home => DCS-8300LH => Topic started by: ucom on November 05, 2019, 07:57:55 AM

Title: Broken?
Post by: ucom on November 05, 2019, 07:57:55 AM

Hello,

Cam seems broken.
The red LED is on and i cant seem to reset it.
Is there a way to force reset to factory settings?

Title: Re: Broken?
Post by: GreenBay42 on November 05, 2019, 08:17:31 AM

Is it blinking or solid red?

To reset, hold a paperclip in the hole until the LED turns solid red then release. It will remain solid red for about 30 seconds and then start blinking orange/amber.

Title: Re: Broken?
Post by: ucom on November 05, 2019, 09:18:40 AM

Solid red all the time :/
Tryed that but it didnt help, i even tryed no power, reset then power. Still only Solid red

Title: Re: Broken?
Post by: GreenBay42 on November 05, 2019, 09:21:03 AM

Yeah it seems the camera is dead. Contact tech support for a possible replacement.

Title: Re: Broken?
Post by: ucom on November 05, 2019, 09:23:30 AM

Okey :) thanks for the help.
No know like hard reset via the hardware?

Title: Re: Broken?
Post by: GreenBay42 on November 05, 2019, 09:33:07 AM

Unfortunately the reset button is the only way. I am sure there is a way on the board itself but D-Link will not release that to the public. I am not aware of a crash recovery procedure for the DCS-8xxxLH series camera since there is not a web UI. Sorry about that.