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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Wireless disconnects every 3-4 minutes  (Read 3002 times)


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  • Posts: 1
Wireless disconnects every 3-4 minutes
« on: July 21, 2010, 01:47:24 PM »

Hi there,

I have experienced a problem since day 1 of purchasing the DIR-615 router.
The desktop wired connection works perfectly, where the wireles connection on my laptop keeps disconnecting.
I have done a lot of research to figure out the problem but couldn't find anything.
I did upgrade the Firmware to 4.11 but still no improvements.
I also changed the SSID and the Channel to 1 or 11 (as suggested by people in other forums) but still no change to it.

If you have a solution,please post it below and I'm sure a lot of people would find it helpful.


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  • Posts: 3
Re: Wireless disconnects every 3-4 minutes
« Reply #1 on: August 20, 2010, 02:14:31 PM »

If it disconnects every 4 minutes when you're using it to connect to your office network (VPN) from home:


In D-Link manager (from laptop wired to it), at top choose "Advanced," then on left "Application Rules."
Create a new rule specifically opening the port used by the network:
Check the top left box. In the "Ports" column, type "1723" in the blanks labeled "Trigger" and "Firewall."
Click "Save Settings," then "Reboot."

(If not fixed, ask your network administrator for the number of the network's open port.  Try that instead of "1723," which is the Microsoft default.)

You can confirm that it is open by connecting to your network, then going to YouGetSignal.com:
Choose "Port Forwarding Tester."
It should show the IP address for your network.
Type in the blank for "Port Number" "1723". Click the "Check" button. It's working if it responds that that port "is open."

[Mine:  D-Link DIR-628 wireless router.]

[D-Link support level 3 told me after I spent about 3 working days talking to level 1, 2, and 3, including replacing my router.... Last night they promised to update this forum and educate their phone people....]

I have no idea why D-Link software doesn't automatically keep that port open....