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Author Topic: D-Link DHP-W310  (Read 10275 times)

ingirum

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D-Link DHP-W310
« on: July 13, 2015, 09:15:52 AM »

Hello everyone,

I have been using the D-Link DHP-W310 AV normally during 6 months.
I changed my modem and after that the DHP can't connect, is not able to find the other device.
I've been triyng to reset both devices, following the instructions in that forum, but nothing seems is working out.

Any tips?

Thanks!

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FurryNutz

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  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: D-Link DHP-W310
« Reply #1 on: July 21, 2015, 01:44:47 PM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.