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Connection Timed Out

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bsabiston:
I'm trying to use my DCS-5020L for the first time in a few months -- getting Connection Timed Out on iPhone 7, iOS 11.3.  Does it not work anymore?  Anyone know?

FurryNutz:
Link>Welcome!


* What Hardware version is your DCS? Look at the sticker behind or under the camera.
* Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
* What region are you located?
What Mfr and model is the main host router?

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.20 a DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

How is the camera connected and phone connected?
On same network or from remote location with the phone?

GreenBay42:
How are you trying to access it? mydlink Lite app or your mobile browser?

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