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Author Topic: Zoom not working  (Read 451 times)

cycykewl

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Zoom not working
« on: September 05, 2017, 07:08:35 AM »

Hi,

I cannot get working zoom on my DCS 5222 LB1 camera ! Does anyone have any issue on that ?

thx in advance
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FurryNutz

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Re: Zoom not working
« Reply #1 on: September 05, 2017, 10:43:30 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?

How are you trying to use the Zoom function? Mobile app or Web browser thru the cameras web page?
« Last Edit: September 06, 2017, 09:44:11 AM by FurryNutz »
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RYAT3

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Re: Zoom not working
« Reply #2 on: September 05, 2017, 02:35:54 PM »

I'm on older firmware 5222lb1 and a few versions behind mobile android app ( 3.5 and above perhaps? ).

UnPinch to zoom works for me.
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cycykewl

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Re: Zoom not working
« Reply #3 on: September 06, 2017, 02:46:25 AM »

Hi,

Link>Welcome!
Link not working for me :(

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
IP Camera Name   XXXX
Heure et date   Mer   Sept   6  11:33:23 2017
Version du microprogramme    2.14.04
Hardware Version   B
MCU Version   20140207
Adresse MAC   B0:C5:54:30:CB:42
Adresse IP   192.168.1.20
Masque de sous-réseau IP   255.255.255.0
Passerelle par défaut    192.168.1.1
DNS principal    192.168.1.1
DNS secondaire   0.0.0.0
PPPoE    Désactiver
DDNS    Désactiver
version de l'agent   2.1.0-b02
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
2.14.04
  • What region are you located?
I come from france
What Mfr and model is the main host router?
This is SFR router (NB6V-MAIN-R3.4.5)
What wireless modes are you using?
802.11g
How are you trying to use the Zoom function? Mobile app or Web browser thru the cameras web page?
Zoom function do not work in any situation. mobile, web browser thru the cameras web page etc ...
For example :

When I click on "zoom in" button, nothing is happening ...
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FurryNutz

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Re: Zoom not working
« Reply #4 on: September 06, 2017, 09:51:48 AM »

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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting