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Author Topic: Connection Timed Out When Using 4G  (Read 2273 times)

FurryNutz

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Re: Connection Timed Out When Using 4G
« Reply #15 on: June 04, 2017, 10:54:54 AM »

Keep us posted.
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Razukun7

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Re: Connection Timed Out When Using 4G
« Reply #16 on: June 11, 2017, 08:35:45 AM »

HI,

Here are the latest response from the DLink Support team on my issue:

- Advised to share the mydlink account credentials to check it from our end (which i am very uncomfortable share)
> Try to configure the camera with a different router if you have it
> Try to remove the static ip from the camera and change it to DHCP
> Try to create a hotspot on another phone and then try connecting to the wifi of that hotspot and access the camera



Will update on the above outcome.



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FurryNutz

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Re: Connection Timed Out When Using 4G
« Reply #17 on: June 11, 2017, 10:33:36 AM »

Keep us posted.
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RYAT3

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Re: Connection Timed Out When Using 4G
« Reply #18 on: June 11, 2017, 12:29:14 PM »

HI,

Here are the latest response from the DLink Support team on my issue:

- Advised to share the mydlink account credentials to check it from our end (which i am very uncomfortable share)




Will update on the above outcome.

Well you can always change your password when done.

Have you tried none HD remote access? Maybe the Telcom is blocking hd type streaming. .

Set the camera on the lowest setting. 

Can you stream you tube at 1080p or higher?
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Razukun7

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Re: Connection Timed Out When Using 4G
« Reply #19 on: July 04, 2017, 10:19:10 PM »

Latest Update:

Happy to report my issue seems to improve.I now can access my DCS 2630Ls and all other dlink cameras via a 4G network.  It has been two weeks, though i faced "Connection Timed Out" at certain times, i am able to access my dlink cameras more frequently compare to the time i started this post.


Here what had happend:

1) Switch Telco providers. the change did not happen immediately.

2) Changed all cameras to a default setup.

3) Gain helped from a level 3 tech support and shared login details. Unsure what wizardry they might have done as no follow-up emails were sent after the support call.


Till then, will revert to this post should I see any deterioration.

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FurryNutz

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Re: Connection Timed Out When Using 4G (RESOLVED)
« Reply #20 on: July 05, 2017, 08:57:08 AM »

Glad it's all working now. Hopefully will be working well.

Maybe a change in service providers and doing a clean reset on the cameras may have got it all up and running.

Enjoy.  ;)
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Razukun7

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Re: Connection Timed Out When Using 4G
« Reply #21 on: July 05, 2017, 10:33:30 AM »

Was also informed there was an upgrade to local infrastructure to keep up with new needs from  New housing areas
« Last Edit: July 05, 2017, 10:37:09 AM by Razukun7 »
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FurryNutz

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Re: Connection Timed Out When Using 4G
« Reply #22 on: July 05, 2017, 10:36:49 AM »

 ;)
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