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Author Topic: DCS-8200LH not showing on mydink lite app  (Read 764 times)

bluelotus2222

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DCS-8200LH not showing on mydink lite app
« on: January 30, 2017, 01:47:24 AM »

Hi,

I've setup a bunch of cameras: DCS-8200LH + DCS5020-L + DCS-935L with the hub and can view correctly. Have the latest firmware on all etc.
My question:

Why won't the DCS-8200LH show up on the mydink lite app? All the others are. Which means I need to toggle between the mydink lite app and the mydink home app to view all cameras.
Also I can never see any image for this camera when accessing my account via the URL  like I can for all the others.

Thanks,
Bluelotus
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FurryNutz

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Re: DCS-8200LH not showing on mydink lite app
« Reply #1 on: January 30, 2017, 07:13:55 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What version of the Lite app do you have loaded? There is a recent release for iPhone's.

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.82  DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

Is the 8200 viewable on the LAN side from the mydlink.com portal using a PC and web browser?
Is the 8200 viewable on the LAN side from the app?
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