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Author Topic: Just bought this camera  (Read 2397 times)

FurryNutz

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Re: Just bought this camera
« Reply #15 on: March 25, 2017, 12:21:02 PM »

We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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fzappa

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Re: Just bought this camera
« Reply #16 on: March 28, 2017, 05:43:35 AM »

So far I've had then reply fairly quickly twice. The image and video quality is better and it was able to detect and record me walking through the room. My second email to them was to get clarification on settings (frames/second vs seconds/frame), and was answered quickly.
The only way to determine if I'll still get false triggers is to leave and have no true triggers, so will have to wait and see.
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FurryNutz

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Re: Just bought this camera
« Reply #17 on: March 28, 2017, 06:18:58 AM »

Keep us posted. Hope it works out better.
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fzappa

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Re: Just bought this camera
« Reply #18 on: March 29, 2017, 08:46:17 AM »

So, was away overnight and had the camera active, got no false alerts. Hoping that the few, slight adjustments did the trick. I can't even say what made the difference since I had reduced the sensitivity down to 35%, now its at 65%. It may have been changing trigger zones.
I think the only image quality setting changed was a single increment in contrast.
I'll be away for multiple nights mid month so will report back if I need to recontact dlink support.
One item I wanted to pass along was that when setting motion detection schedule I had the start time as 1900 and the end time as 0700 to get only nighttime coverage. The example in the settings shows only an early day start and late day end. At least I think it was working, got no error from applying it.
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FurryNutz

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Re: Just bought this camera
« Reply #19 on: March 29, 2017, 09:30:46 AM »

Thanks for letting us know. Hope the new changes will work.

Seems like some settings can be a bit finicky.  ::)
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