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Author Topic: DSP-W110 Firmware update not working  (Read 1850 times)


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DSP-W110 Firmware update not working
« on: April 24, 2016, 05:23:44 AM »

Just purchased a DSP-W110 smart plug. Got it installed with no problems. However on the app, it says "New Firmware Available". I tried the described procedure to update, but it just comes back saying "Sorry - Please try again".

Any suggestion on how to get this update to work?



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Re: DSP-W110 Firmware update not working
« Reply #1 on: April 29, 2016, 08:37:09 AM »

Any status on this?

How are you trying to update the FW? Mobile app?
How is the DSP connected?
Make and model# of Main host router?

Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting


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Re: DSP-W110 Firmware update not working
« Reply #2 on: May 01, 2016, 08:56:14 PM »

Try to move the smartplug closer to the router.
Make sure there is no obstructions in between that may cause a signal drop.