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Author Topic: Cannot view all cameras - just only one  (Read 5002 times)

mbouster

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Cannot view all cameras - just only one
« on: December 11, 2015, 12:23:08 AM »

Hello,
I have a dnr-322l hardware revision A2.
I have six cameras
2) DCS-4601EV
4) DCS-4701E
From the DNR GUI I can find the cameras with their IPs but only in just one i can connect.
The others are trying to connect but no connection with them.
I have to mention that i can access all cameras with their IPs.

Can someone help me please?

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FurryNutz

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    • Router Troubleshooting
Re: Cannot view all cameras - just only one
« Reply #1 on: December 11, 2015, 07:01:16 AM »

DNS:
Link>Welcome!

  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?


What Mfr and model is the main host router?
Is the DNR getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNR set to 192.168.#.32 or .22.
Ensure uPnP and uPnP Port Forwarding is enabled on the DNR and ALL DCS cameras.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Kakashi::.

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  • Posts: 270
Re: Cannot view all cameras - just only one
« Reply #2 on: December 14, 2015, 11:40:53 AM »

Hello,
I have a dnr-322l hardware revision A2.
I have six cameras
2) DCS-4601EV
4) DCS-4701E
From the DNR GUI I can find the cameras with their IPs but only in just one i can connect.
The others are trying to connect but no connection with them.
I have to mention that i can access all cameras with their IPs.

Can someone help me please?

mbouster, 

Just a few things to check:

  • Make sure all the camera passwords have been input on the DNR-322L camera profiles (common culprit when there is no video)
  • Verify the operation mode the NVR (NVR Only or NVR+File Server Mode) NVR only has better Recording performance.
  • Make sure bandwidth on the local network matches the requirements set by the FPS setting on each cameras.
  • Make sure you are within the Max recording performance limits of the DNR-322L current operation mode

Recording Limits according to the datasheet:




Let us know how it goes.
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mbouster

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  • Posts: 3
Re: Cannot view all cameras - just only one
« Reply #3 on: December 17, 2015, 12:53:16 AM »

Hi guys,
Thank you very much for the responses.
The answers to your questions are :
The default username and password is set on all devices. In this way nothing to set on DNR-322L at this time.
NVR operation: only NVR
Frame settings are 25 frames / per second.
The router is DIR-816L. I am not on the location where the NVR and router are installed.
I will provide those information on Saturday 19.12.2015.


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mbouster

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  • Posts: 3
Re: Cannot view all cameras - just only one
« Reply #4 on: December 19, 2015, 04:03:13 AM »

The answers to the questions below:
The main host router is
Device Type ZXDSL 931VII V3.0
Device Serial No. ZTEEG8EF1M03357
Batch No. T1
HW Version V1.0.0
SW Version V1.0.5_CYPR_home
BOOT Version V1.0.3

I connected on the main host router a Wireless AC750 Dual Band Cloud Router -MODEL DIR-816L
NVR has a static IP 192.168.9.164.
Details of NVR and firmware
Current NVR Firmware Version :
2.40
Firmware Date :
09/29/2015
Current NVR Device Pack Version :
2.0.13
Device Pack Date :
09/24/2015
UpNp is enabled
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Hard Harry

  • Guest
Re: Cannot view all cameras - just only one
« Reply #5 on: December 19, 2015, 04:24:55 AM »

From the DNR GUI I can find the cameras with their IPs but only in just one i can connect.

Which one could connect? One of the DCS-4601EV or a DCS-4701E?

Forgive my ignorance, for I am new to the camera forum, but what is being attempted by the DNR when it connects to one of the DCS? Is it pulling info from a certain port? If so, is it possible that port can only be routed to the camera one at a time? Sounds like a issue with UPnP between the NVR and the DIR-816L.

The main host router is
Device Type ZXDSL 931VII V3.0
I connected on the main host router a Wireless AC750 Dual Band Cloud Router -MODEL DIR-816L

Are you going to try to access the NVR from off site or via app? If so, how do you have the DIR-816L connected to the ZXDSL? If neither is in AP/Bridge mode, then your going to run into double NAT issues. Is this a problem for you?
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