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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-860L => Topic started by: gucci39 on September 12, 2017, 01:10:00 PM

Title: DIR-860L Password/Wi-Fi problem
Post by: gucci39 on September 12, 2017, 01:10:00 PM
Hello everyone, sorry if the topic isn't for here.
In a few weeks ago im getting problem with my WiFi via my smartphone. I have trouble with connection to my 2.4GHz, the problem is that I'm connecting "hard"
 to my router and if i am connected in few minutes my internet connection is going down. And i tried to enter in my router from my PC but i can't log in. I tried every password which I wrote on my list with usernames and passwords, also tried default user/password but unfortunately it didn't help me. I saw on internet how to reset the router to default settings. I held up the RESET button for 10+ seconds,  the first "lamp" on the router startedd to flash in orange color. Suddenly stop flashing and i did not have internet, reboot everything possible and I fixed it. Unfortunately I checked from my smartphone that my router names(2,4GHz and 5GHz) are same like before, I think i did not reset the router correctly. In other wi-fi connections I do not have problems with it. On my father's smartphone he is connecting without problem but he can't see the 5GHz "hotspot" unlike me. My previous router was TP-Link and i did not have problem with him, but when i changed my router I started to have problems with connections, unfortunateley as like I said I already cannot connect on my Wi-Fi, also in my router.

My smartphone is Lenovo K5 Note.

Please any suggestions ?  :)
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: FurryNutz on September 12, 2017, 04:26:54 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)




Internet Service Provider and Modem Configurations

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Be sure to log into the Admin account on the router.

 
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials (http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials)
http://www.foxnews.com/tech/2015/10/27/how-to-get-stronger-wi-fi-signal.html?icid=maing-grid7|main5|dl31|sec1_lnk3%26pLid%3D1839803170 (http://www.foxnews.com/tech/2015/10/27/how-to-get-stronger-wi-fi-signal.html?icid=maing-grid7|main5|dl31|sec1_lnk3%26pLid%3D1839803170)
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: gucci39 on September 12, 2017, 11:44:54 PM
Im not sure about what exactly mean Firmware version but i'm from EU. I tried to perform reset the router but when I check my Wi-Fi networks again i had my two wi-fis with the same names like before and I can't log in into my router.
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: FurryNutz on September 13, 2017, 10:08:16 AM
Can you connect a wired LAN cable PC to the router and log in there? log in will be admin and password will be blank.
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: reynov on September 15, 2017, 12:24:07 PM
Thanks Mod.. This is what I need default username and password
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: FurryNutz on September 15, 2017, 03:10:58 PM
That information is also in the user manual as well.
 ;)

Quote from: reynov on September 15, 2017, 12:24:07 PM
Thanks Mod.. This is what I need default username and password
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: gucci39 on September 16, 2017, 04:41:03 AM
Quote from: FurryNutz on September 13, 2017, 10:08:16 AM
Can you connect a wired LAN cable PC to the router and log in there? log in will be admin and password will be blank.

Everything is connected, did you mean that LAN cable pc to be connected in USB port ? I have connected cable for Internet/LAN.
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: FurryNutz on September 18, 2017, 07:02:38 AM
No the LAN cable from the PC to the LAN port on the router...
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: gucci39 on September 30, 2017, 12:30:14 AM
Quote from: FurryNutz on September 18, 2017, 07:02:38 AM
No the LAN cable from the PC to the LAN port on the router...

Nothing work, or just Im not doing the things right. When I try to connect to my 2,4GHz or especially to 5GHz, i'm getting "problem with the certificate". If i have "luck" and successfully connect to my net it will slows down the connection till disappearance.
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: FurryNutz on September 30, 2017, 09:26:32 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. You may have a faulty unit. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: gucci39 on October 29, 2017, 03:50:52 AM
@FurryNutz

I fixed the problem with the password, but unfortunately my internet speed isn't fast. I think something isn't working properly, I mean that the speed of my internet via smartphone is terrible. It holds 100 B/s, after that 1,36 KB/s or something like that and suddenly turn down to 0 B/S and the speed being so slowly. I can't watch streams/videos or anything else because they cannot load at all. My ISP is Blizoo Media and broadband ead, Bulgaria. One friend told me that it could be problem from them.

Could they change any script on the router or something like that because we're paying for 200mb/s internet(the router is not bought from them)?
Also could they tell me the router's password because I do not have access to my router - forgot the password.

P.S I do not understand a lot about this stuff but could it be from the changing the service packages ?
Title: Re: DIR-860L Password/Wi-Fi problem
Post by: FurryNutz on October 29, 2017, 12:32:26 PM
What ISP Modem Mfr. and model # do you have?