D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-5010L => Topic started by: fzappa on December 16, 2016, 02:17:12 PM

Title: Just bought this camera
Post by: fzappa on December 16, 2016, 02:17:12 PM
Got a good price on a new unit and it seems to have the features I wanted. I have it set up and runs fine.
The one questions so far is, to access remotely, I have DDNS configured in my DIR-655, do I need that also in the camera? I wouldn't think so, but since testing requires being away on an outside network wanted to minimize any mistakes beforehand.
In the router, I have a TCP port forwarded to the LAN Ip of the camera. Is that all that's needed? On my other camera, not a DLink, that works.
Thanks ahead of time.
Title: Re: Just bought this camera
Post by: RYAT3 on December 16, 2016, 05:46:18 PM

In the router, I have a TCP port forwarded to the LAN Ip of the camera. Is that all that's needed? On my other camera, not a DLink, that works.
Thanks ahead of time.

Sounds right.  You should be able to test this at home with your external ip address/port.
Title: Re: Just bought this camera
Post by: fzappa on December 17, 2016, 09:43:24 AM
Had someone test from their home and it works.  The other thing I'm wondering about doing is having the emailed motion activated notice be sent to two inboxes, my wife's and mine. Do you suppose two addresses can be entered?
Title: Re: Just bought this camera
Post by: RYAT3 on December 17, 2016, 11:22:27 AM
Had someone test from their home and it works.  The other thing I'm wondering about doing is having the emailed motion activated notice be sent to two inboxes, my wife's and mine. Do you suppose two addresses can be entered?

Very unlikely, but if it was to work, use a semicolon between?  email1@email.com;email2@email.com

Forwarding email from email1@email.com to email2@email.com might work, depending on provider.  I haven't played with that, but it should leave a copy in email1.

Good luck.
 
Title: Re: Just bought this camera
Post by: fzappa on December 20, 2016, 12:54:49 PM
Using the semi colon worked. Thanks for that, good guess. Someone may want to store that info somewhere for others.
Title: Re: Just bought this camera
Post by: fzappa on February 05, 2017, 10:06:57 AM
It doesn't look like I can set the motion detection times differently my day, for example, start on Saturday at Noon, through Midnight, end on Wednesday at 0800. As far as I can figure it can only be active or inactive for the same period each day enabled.
Title: Re: Just bought this camera
Post by: fzappa on February 09, 2017, 05:08:53 AM
I guess not.
Title: Re: Just bought this camera
Post by: RYAT3 on February 09, 2017, 05:51:08 AM
It would be in the f/w webpages if it was possible. Anything at mydlink.Com ? (I haven't looked there on years )
Title: Re: Just bought this camera
Post by: fzappa on February 09, 2017, 07:03:24 AM
FW pages? I know where to set active motion detection times, just that the hours have to be the same for every day that's enabled.
Title: Re: Just bought this camera
Post by: fzappa on February 09, 2017, 01:13:25 PM
And while I'm wishing, how can I get the web plug in for a browser? First time I accessed the camera with Firefox it popped up, same with IE. I'm using Pale Moon now which can utilize many FF plug ins, but accessing the camera doesn't prompt for plug in download.
Title: Re: Just bought this camera
Post by: FurryNutz on February 22, 2017, 11:21:43 AM
You'll need to use IE11 or FF for plug-ins for this camera. I also use PaleMoon however D-Link doesn't support this browser.  :-\
Title: Re: Just bought this camera
Post by: fzappa on March 18, 2017, 07:47:11 PM
Been away from home for a few weeks and have had to log in and shut this camera down. I get false alarms almost daily, and both times our neighbor came over I got no alarm. I assumed it was responding to changing light, so tried adjusting sensitivity, but when we were texted that the neighbor had come over to water houseplants she walked in, around and out without triggering an email or video.
Is this camera just poor at doing this or is there some tricks to setting it up?
Title: Re: Just bought this camera
Post by: fzappa on March 23, 2017, 06:58:44 AM
Nothing, huh? Too late to return it......
Title: Re: Just bought this camera
Post by: FurryNutz on March 23, 2017, 07:15:39 AM
I'd contact D-Link support and ask for help and info. Possible just a bad unit. Ask for an RMA?
Title: Re: Just bought this camera
Post by: fzappa on March 24, 2017, 03:02:55 PM
Thanks, just did that via email, as first attempt. I'll call if no response soon. Strabge wording in instructions fir certain. Tried to understand the sensitivity percent setting. One model says to increase the number for more sensitivity whereas another says to set it for what percentage of the alert field needs to be dusturbed, so a smaller number would be more sensitive.
I'm wanting to avoid mydlink, preferring to access directly and use a third party ftp storage site. The problem with that is I have to be wary of too many megs of files going there. I had 28 false alerts last week, in one day. All showed no activity.
Title: Re: Just bought this camera
Post by: FurryNutz on March 25, 2017, 12:21:02 PM
We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Title: Re: Just bought this camera
Post by: fzappa on March 28, 2017, 05:43:35 AM
So far I've had then reply fairly quickly twice. The image and video quality is better and it was able to detect and record me walking through the room. My second email to them was to get clarification on settings (frames/second vs seconds/frame), and was answered quickly.
The only way to determine if I'll still get false triggers is to leave and have no true triggers, so will have to wait and see.
Title: Re: Just bought this camera
Post by: FurryNutz on March 28, 2017, 06:18:58 AM
Keep us posted. Hope it works out better.
Title: Re: Just bought this camera
Post by: fzappa on March 29, 2017, 08:46:17 AM
So, was away overnight and had the camera active, got no false alerts. Hoping that the few, slight adjustments did the trick. I can't even say what made the difference since I had reduced the sensitivity down to 35%, now its at 65%. It may have been changing trigger zones.
I think the only image quality setting changed was a single increment in contrast.
I'll be away for multiple nights mid month so will report back if I need to recontact dlink support.
One item I wanted to pass along was that when setting motion detection schedule I had the start time as 1900 and the end time as 0700 to get only nighttime coverage. The example in the settings shows only an early day start and late day end. At least I think it was working, got no error from applying it.
Title: Re: Just bought this camera
Post by: FurryNutz on March 29, 2017, 09:30:46 AM
Thanks for letting us know. Hope the new changes will work.

Seems like some settings can be a bit finicky.  ::)