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The Graveyard - Products No Longer Supported => D-Link Storage => DNR-326 => Topic started by: Onkeltom on November 06, 2015, 11:21:46 AM

Title: DNR-326 still resetting Video Profile 2 and 3 of DCS-Cams
Post by: Onkeltom on November 06, 2015, 11:21:46 AM
Hi,
I'm using a DNR-326 with the newest Firmware DLINK_DNR-326.2.40b04(2.40.0929.2015)(BETA) and still got the problem that DNR resets the Cam Settings for video profile 2 and 3. The Firmware Version before (DLINK_DNR-326.2.20b02(2.20.1210.2014)) has the same problem!

after applying changes to the video settings of the cams for profile 2 and or 3, the cam activate this new settings and works fine but about 20-30 seconds later these changed settings where overwritten by the DNR with "standard" settings which has very low resolution and no only JPEG codec.
All Cams which are not connected to the DNR works fine with custom settings for video profile 2 and 3 and are not resettet at all!

My Cams are:
6xDCS-2210
1xDCS-5222LB1
1xDCS-7513
1xDCS-2332L

Logfile of the cam while this "reset" happens shows:
2015-11-06 19:29:55 admin FROM <IP of the DNR> SET VIDEO CODEC Need Reset
2015-11-06 19:28:44 admin FROM <IP of the Cam> SET VIDEO CODEC Need Reset
2015-11-06 19:28:44 admin FROM <IP of the Cam> SET PROFILE 2 Viewer window area 1280x720
2015-11-06 19:28:44 admin FROM <IP of the Cam> SET PROFILE 2 Frame Size 1280x720
2015-11-06 19:28:44 admin FROM <IP of the Cam> SET PROFILE 2 Mode MPEG4
2015-11-06 18:12:10 admin FROM <IP of the DNR> SET VIDEO CODEC Need Reset
2015-11-06 18:11:00 admin FROM <IP of the Cam> SET VIDEO CODEC Need Reset
2015-11-06 18:11:00 admin FROM <IP of the Cam> SET PROFILE 2 Viewer window area 1280x720
2015-11-06 18:11:00 admin FROM <IP of the Cam> SET PROFILE 2 Frame Size 1280x720
2015-11-06 18:11:00 admin FROM <IP of the Cam> SET PROFILE 2 Mode MPEG4

same problem here with a NVR-322L => http://forums.dlink.com/index.php?topic=63521.0

Title: Re: DNR-326 still resetting Video Profile 2 and 3 of DCS-Cams
Post by: Onkeltom on September 02, 2016, 09:27:40 AM
Still the same problem also with latest Firmware 2.60b01 in DNR-326!
Title: Re: DNR-326 still resetting Video Profile 2 and 3 of DCS-Cams
Post by: FurryNutz on September 02, 2016, 10:54:56 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


What site did you get v2.60 from?
What FW version are currently loaded on the cameras?
Title: Re: DNR-326 still resetting Video Profile 2 and 3 of DCS-Cams
Post by: Onkeltom on September 03, 2016, 07:13:26 AM
thanks FurryNutz for your reply!
I'm from Germany

I downloaded the 2.60b01 Firmware yesterday from the german FTP Server of D-Link
=> ftp://ftp.dlink.de/dnr/dnr-326/driver_software/DNR-326_fw_reva_260b01_all_multi_20151228.zip

The Firmware Versions on the Cameras are:
DCS-2210 = 1.24
DCS-5222LB1 = 2.13.01
DCS-7513 = 1.12
DCS-2332L = 1.07

To reproduce the problem you can just use one of the DCS-2210 cams on a DNR-326.

Title: Re: DNR-326 still resetting Video Profile 2 and 3 of DCS-Cams
Post by: FurryNutz on September 03, 2016, 10:54:32 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.