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D-Link Mobile Apps => mydlink Lite App => Topic started by: DaDDz on January 12, 2018, 10:24:14 AM

Title: Push Notifications Stopped Again on IOS
Post by: DaDDz on January 12, 2018, 10:24:14 AM: I've stopped getting push notifications from all cameras since morning of 1/11/18. Email alerts still coming. Assuming a server issue again? Did all the usual, restart/reboot. Called support (Canada) to report it. Not aware of any issues but will test it out. Anyone else?
Title: Re: Push Notifications Stopped Again on IOS
Post by: GreenBay42 on January 12, 2018, 10:33:58 AM: What version of iOS? (They will ask).

I will let tech support know. I haven't heard of any issues in the US lately.
Title: Re: Push Notifications Stopped Again on IOS
Post by: DaDDz on January 12, 2018, 10:56:43 AM: Quote from: GreenBay42 on January 12, 2018, 10:33:58 AM
What version of iOS? (They will ask).

I will let tech support know. I haven't heard of any issues in the US lately.

I told them, 11.2.1. 11.2.2 is out. I may update and see if that helps.
Title: Re: Push Notifications Stopped Again on IOS
Post by: FurryNutz on January 30, 2018, 04:05:30 PM: Any status on this? ???

Quote from: DaDDz on January 12, 2018, 10:56:43 AM
Quote from: GreenBay42 on January 12, 2018, 10:33:58 AM
What version of iOS? (They will ask).

I will let tech support know. I haven't heard of any issues in the US lately.

I told them, 11.2.1. 11.2.2 is out. I may update and see if that helps.
Title: Re: Push Notifications Stopped Again on IOS
Post by: DaDDz on January 31, 2018, 03:46:34 AM: Quote from: FurryNutz on January 30, 2018, 04:05:30 PM
Any status on this? ???

Quote from: DaDDz on January 12, 2018, 10:56:43 AM
Quote from: GreenBay42 on January 12, 2018, 10:33:58 AM
What version of iOS? (They will ask).

I will let tech support know. I haven't heard of any issues in the US lately.

Sorry, was resolved on their end a couple days later.

I told them, 11.2.1. 11.2.2 is out. I may update and see if that helps.
Title: Re: Push Notifications Stopped Again on IOS
Post by: FurryNutz on January 31, 2018, 05:34:15 AM: Glad it got fixed.

I'm now on iOS v11.2.5.
Title: Re: Push Notifications Stopped Again on IOS
Post by: FurryNutz on January 31, 2018, 09:04:30 AM: There's a new MDL app available for iOS:
http://forums.dlink.com/index.php?board=597.0 (http://forums.dlink.com/index.php?board=597.0)

Works better than the Lite app I think.
Title: Re: Push Notifications Stopped Again on IOS
Post by: varsham1 on March 15, 2018, 05:40:53 AM: mydlink Lite app had been running perfectly fine on my iPhone 7 when it was on iOS 10 however as today I have upgraded to the latest iOS 11.3 whenever I will now open the app it is only loading a blank screen on the start up and crashes itself after few seconds. Any idea how do I get it working again?
Title: Re: Push Notifications Stopped Again on IOS
Post by: FurryNutz on March 15, 2018, 08:33:33 AM: Try deleting the app from the phone, reboot the phone, then re-install.

May have to wait for an update to the app.

Quote from: varsham1 on March 15, 2018, 05:40:53 AM
mydlink Lite app had been running perfectly fine on my iPhone 7 when it was on iOS 10 however as today I have upgraded to the latest iOS 11.3 whenever I will now open the app it is only loading a blank screen on the start up and crashes itself after few seconds. Any idea how do I get it working again?
Title: Re: Push Notifications Stopped Again on IOS
Post by: DaDDz on March 16, 2018, 09:51:42 AM: Push notifications stopped again yesterday on all cameras, IOS 11.2.6. Did the usual, reboot cameras, reboot phone, turn off/on notifications.
Same as two weeks ago. Got a call from support then saying to delete the app and reinstall. That fixed it on all phones. Did that this time, no success. Obviously there's a bug with mydlink lite and ios that entered maybe in the last update 3.8.5? Shouldn't have to delete the app to fix a problem. Happening regularly now.
I installed the new app mydink Home and it works, sending push notifications. Are they migrating to this one?
Title: Re: Push Notifications Stopped Again on IOS
Post by: GreenBay42 on March 17, 2018, 08:54:35 AM: Yes the mydlink app will be replacing the mydlink Lite app. There will still be support and updates for Lite for a while.