D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-615 => Topic started by: mads920d on March 23, 2017, 01:23:45 PM
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Hello
As I am moving out I have gotten my brothers old DIR-615 which he hasn't used in forever. I have reset it to factory defaults and managed to set up a password protected network and so on. However, when I am connecting to the internet, whether wireless or with an ethernet cable, it gives that little yellow exclamation mark over the WiFi symbol at the bottom of the screen and it says ''No Internet, secured'' (Windows 10). I have no problems getting on the internet if I am connecting my computer with an ethernet cable past the router directly into the ethernet wall socked. I also never had and still never have any problems connecting to my mothers DIR 635 throughout several years and I also have no problem connecting to my school network, so it has to be something with the router configuration. On the router page it says ''Internet Offline'' with an option to reboot, but this does nothing. If someone could help me get it working I would really appreciate it, thanks.
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Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What Hardware version is your router? Look at sticker under the router case.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
- What region are you located?
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
What PC Mfr and model do you have?
Windows 10 x32 or x64?
What is the Mfr and model if the wifi adapter?
Does the LAN wire connection on this PC do the same thing?
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)
- What wireless modes are you using?
- 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
- Channel Width set for Auto 20/40Mhz
- Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channels) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions.
- What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
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What IP address do you get when connected direct to the wall? My guess is the school's IT has to whitelist the new router's MAC address. Try cloning your PC's MAC address to the router. Here (http://support.dlink.com/emulators/dir615_revC/310NA/sel_wan.htm)is a page from the emulator showing where to clone it.
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What IP address do you get when connected direct to the wall? My guess is the school's IT has to whitelist the new router's MAC address. Try cloning your PC's MAC address to the router. Here (http://support.dlink.com/emulators/dir615_revC/310NA/sel_wan.htm)is a page from the emulator showing where to clone it.
School's IT? I apologize if I didn't express myself clearly, but I have no problem connecting to my school's wireless network and I don't bring my router with me anywhere. Did you mean the ISP instead?
Regardless, cloning my PC's MAC address to the router hasn't done anything (so far). For my IP address, the router displays this 192.168.0.1 for ''LAN'' and 0.0.0.0 for ''INTERNET''. Under ''INTERNET'' it also says that the DHCP client is disconnected; renewing it doesn't do anything.
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What Hardware version is your router? Look at sticker under the router case.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
- What region are you located?
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
What PC Mfr and model do you have?
Windows 10 x32 or x64?
What is the Mfr and model if the wifi adapter?
Does the LAN wire connection on this PC do the same thing?
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)
- What wireless modes are you using?
- 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
- Channel Width set for Auto 20/40Mhz
- Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channels) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions.
- What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
Hardware version is D1, firmware version is 4.00, from Denmark
No idea if I have cable or DSL, how do I check this?
The ISP uses some sort of Carrier-grade NAT, so I'm unable to provide the modem model.
PC is a HP 15-g082no notebook. My Huwaei P9 Lite can't connect to the wireless either.
Windows 10 x64
Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter
Yes, the wired LAN connection through the router doesn't work either
Wireless mode is mixed n/g/b, band width is auto 20/40. Changing it to any of the others doesn't do anything.
I don't know how to set a manual channel
Security mode is WPA/WPA2. Changing it from AES to TKIP gives me a ''Unable to connect to this network'' when trying to connect to it. Now I can't get access the router page without resetting (is this normal?).
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Ask you ISP what you have? Cable or DSL...
Does this router plug in to a wall out let LAN cable?
- If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT (http://www.practicallynetworked.com/networking/fixing_double_nat.htm) and How NAT Works (http://computer.howstuffworks.com/nat.htm). Call the ISP and ask to see if the ISP modem can be bridged. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ (http://www.dslreports.com/shownews/Networking-101-The-DMZ-137550). Also check the routers DHCP IP address maybe conflicting with the ISP modems IP address of 192.168.0.1. Check to see if this is the same on the ISP modem, and if modem can't be bridged, change the DIR router to 192.168.1.1 or .0.254.
Example of a D-Link router configured for PPPoE with ISP Modem bridged: PPPoE Configuration on a Router (http://forums.dlink.com/index.php?topic=56344.msg219023#msg219023)
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Who is the ISP and how would they stop you from getting the modem model number? Doesn't that just consist of you walking around your house and physically finding it and reading the model number off a sticker?
Also, you said you plug ethernet directly into the wall. No ISP runs ethernet in the streets, so you must have a device somewhere in your house/dwelling that turns ethernet into whatever your ISP uses.
As for carrier grade NAT, if they do use it, it could be what is stopping you from getting online. A router has NAT as part of it, so if your ISP also uses NAT, there can be redundancy conflict. It sounds like the router needs to be put in AP mode but not sure until you can tell us more about how your internet works.
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=http://www.tomshardware.com/answers/id-3159815/public-static-issue.htmlThis also seems related. (http://=http://www.tomshardware.com/answers/id-3159815/public-static-issue.htmlThis also seems related.)
"Mads920dAug 19, 2016, 9:20 AM
Hey. I'm under double NAT/CGN setup from my ISP. Can't forward ports because of it so online on Xbox doesn't really function. I asked my ISP what to do and he said Xbox needs a public IP to function. So they emailed me some settings - an IP address, a gateway address and two DNS server addresses to enter into my Xbox. They should then make me appear with a public IP so it could start working. However, my Xbox can't connect to the IP and when I try enter the settings into my computer (Windows 10), I can't connect to the internet (get a little yellow triangle with ''no internet access''). Does anyone know why that is? "
What settings did you put into the Xbox? I wonder if they are conflicting with the router.
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Who is the ISP and how would they stop you from getting the modem model number? Doesn't that just consist of you walking around your house and physically finding it and reading the model number off a sticker?
Also, you said you plug ethernet directly into the wall. No ISP runs ethernet in the streets, so you must have a device somewhere in your house/dwelling that turns ethernet into whatever your ISP uses.
As for carrier grade NAT, if they do use it, it could be what is stopping you from getting online. A router has NAT as part of it, so if your ISP also uses NAT, there can be redundancy conflict. It sounds like the router needs to be put in AP mode but not sure until you can tell us more about how your internet works.
What settings did you put into the Xbox? I wonder if they are conflicting with the router.
I didn't put the public IP settings into it, actually. I was supposed to configure them directly into the router, so I put it on hold.
Here's how it works: It's an apartment complex, one among many using this specific ISP. In my 19 years living here I've never seen a modem. There are two ethernet jacks in the wall in each apartment. Either you connect your computer directly as I am now or you first connect your router to it and then your computer to your router, either through LAN or wireless.
It shouldn't be a carrier NAT problem, really. My mom lives in the same apartment complex with the exact same ISP and service just across so she is affected just like me, unless the DIR-615 is really that different from her DIR-635? I can almost guarantee she never configured her router as an AP, although it is worth trying of course if you feel like it could help.
Doesn't it say anything that on the router page it says the DHCP client is disconnected and that it says that the internet is offline? Could it help by taking some screenshots of the relevant router pages?
Funnily enough, since changing security from AES to TKIP, instead of connecting to the WiFi and then getting a ''No Internet'' warning, it now simply says ''Unable to connect to this network''. Not sure if that's a sign of something.
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So you have no idea how your internet actually works? I think that should be your first step otherwise we are troubleshooting in the dark. I doubt they would put everyone in the complex on the same network. That would be a security nightmare. So there must be some kind of room with a patch panel or switch or something to separate traffic going to your apartment.
Some screenshots of your router's status page would help, but honestly I think it's more important to know about what kind of network the router is being put into.
PS. If you don't know how the internet works, how do you know about it using carrier NAT? Is this a WISP or some kind internet based on cellular?
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Maybe you can help him out via Teamviewer? :o
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Maybe you can help him out via Teamviewer? :o
I'm willing, but if they can't get online with the Dlink router, what would I be remoting into? I would need to remote in twice; once however they can get online and use that to see who their ISP is and how the network works, and then use that to give some advice for the router settings and then remote again if it doesn't work. It would be easier if OP could just discover how their internet works and skip the first step. If I lived some place for 19 years, even if I didn't have internet problems, my natural curiosity force me to figure stuff out. IMO using internet you don't control and know nothing about is a security/privacy concern.
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Of course, Ya would need to remote in and see how they are connected. I would try with just the PC connected to what ever he's connecting to with out the 615 online. Some people may not be as adept to networking and troubleshooting like we are. Seems like a mis-configuration somewhere.
One thing he can do is to take this 615 to moms house and connect it up like hers and see if it works there. If it does, then there is a configuration issue at his location. ::)
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All good ideas. Like the Number 5 said "Need more input!"
I'm just glad there is finally a actual router problem on this forum. I don't know poop about security cameras and NAS. XD
"Ahh, now eventually you do plan might have <routers> on your <router> tour, right?" #JP (https://www.youtube.com/watch?v=LZrUOQnv8xk)
PS. Why is cr@p censored but not poop? Neither are even a curse.
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How they have filters set up. I don't set that up.
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Ya the poster needs to provide us with more information so we can help him better.
Need IP address seen on PC when connected directly to ISP service. This will help.
If the post is connecting via wireless then the 615 can't be used as a repeater or bridge. Doesn't support these modes. Only router or Turning a router into an AP. (http://forums.dlink.com/index.php?topic=40856.0)
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It's 100% a configuration issue. Why else would her DIR-635 work without problems for 5+ years? I asked her today, she never did anything fancy like using it as an access point or similar.
So you have no idea how your internet actually works? I think that should be your first step otherwise we are troubleshooting in the dark. I doubt they would put everyone in the complex on the same network. That would be a security nightmare. So there must be some kind of room with a patch panel or switch or something to separate traffic going to your apartment.
Never needed to know the exact setup they use; I just know that it's fast, cheap and has always worked pretty well, certainly never had any router setup problems. As for a switch, none that any residents have access to. And as for the security, well yes, that would fit the carrier NAT that I, long time ago and on forgotten basises, pretty reasonably guessed they had. The point is, though, that of me and my mother, brother and friend who've all lived in this complex with the same ISP for 10+ years have never, ever had anything to do with a modem for it to work.
Here's a picture of the ethernet jack in the wall; either it goes from the wall to the router or, as I am using it right now, directly into my computer. https://ibb.co/mXsqmF
Some screenshots of your router's status page would help, but honestly I think it's more important to know about what kind of network the router is being put into.
Why's that all suddenly important? Following the router setup wizard guides or whatever they're called has served me well in the past on the same network.
PS. If you don't know how the internet works, how do you know about it using carrier NAT? Is this a WISP or some kind internet based on cellular?
It was a good guess as I said above. And no, it says on their site that it's cable.
I've just ordered another cheap router that I quickly found, should come by monday or tuesday. I'm almost certain it'll work immediately, but we'll see.
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Need IP address seen on PC when connected directly to ISP service. This will help.
/ipconfig info or info from the router page?
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Time for teamviewer HH... ::)
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Time for teamviewer HH... ::)
Both my IPv4 address and default gateway starts with 10. Is that what you wanted?
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Ok, thats probably a private IP address. Probably a router in front what what your connecting the 615 too on the WAN side.
I recommend having Harry get with you on teamviewer and have a look with you and your configuration. It's safe and secure.
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Ok, thats probably a private IP address. Probably a router in front what what your connecting the 615 too on the WAN side.
I recommend having Harry get with you on teamviewer and have a look with you and your configuration. It's safe and secure.
Yes, hence the Xbox issue I had. Can't host any services with a private IP. To my knowledge it shouldn't stop me from simply getting online on the computer through the router, though.
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"The point is, though, that of me and my mother, brother and friend who've all lived in this complex with the same ISP for 10+ years have never, ever had anything to do with a modem for it to work."
Nope, the point is the DIR-615 doesn't work when the DIR-635 did. There can be all kinds of reasons. "It worked before" is not a helpful statement. They might have a firewall that only allows known devices to connect and the new DIR-615 is not known to the firewall. Or it could be you use a static IP and not DHCP. That would explain why your ISP support gave you a static IP to use with Xbox. It could be the router's DHCP scheme conflicts with the IP scheme the complex uses. You came here asking why something doesn't work. The only way to figure that out is to learn what the network is and how it works. It seems like you are waiting for some easy button to press to fix it, and if I had it I would give it to you, but we can only go by what you tell us.
I think TV is a bit premature. I am NOT remoting into an unknown network in some unknown country. I am willing to help but not at the cost of my privacy and security.
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From Denmark...
Teamviewer is safe and secure...Have used it before with other peoples routers and helped them set up configurations.
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There are logs and stuff...with IP's in TV...
I know you all know my IP's coming here... it's all logged.
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Last week I remoted into someone's computer to help with a VPN. User was having issues with their ISP carrier NAT. About half way through configuring I noticed the IP was in Egypt (https://www.middleeastmonitor.com/20160927-egypt-approves-spyware-to-monitor-internet-users/). I learned in Egypt it is jailable offense to use Tor or any VPN to get around governmental restrictions on the internet. Not only could I have gotten in trouble, but if user was tracked, he could have ended up in jail. There are similar restrictions in China, North Korea and Iran. So now I am a little more caution before remoting into someone's network without knowing the entire situation. If OP would describe the situation, where they live, who their ISP is, etc, I would feel more comfortable.
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From Denmark...
Teamviewer is safe and secure...Have used it before with other peoples routers and helped them set up configurations.
It can still be tracked if you know what you are doing, and I assume any government spying on it's people's internet know enough to track it. Are you saying OP is from Denmark? They usually either use EuroDOCSIS or FTTP and Carrier NAT would not be typical. OP can know for sure by going to this site. (https://www.whoismyisp.org/).
In general, if DIR-615 is being connected to a 10.x.x.x network then it would help to know what static IP was given to them to use, and configure that into the router. Or change the router's DHCP scheme so that the gateway IP is the 10.x.x.x gateway IP given out. However I think there is something else going on keeping it from working with normal DHCP, I just don't know what yet.
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From Denmark...
Teamviewer is safe and secure...Have used it before with other peoples routers and helped them set up configurations.
It can still be tracked if you know what you are doing, and I assume any government spying on it's people's internet know enough to track it. Are you saying OP is from Denmark? They usually either use EuroDOCSIS or FTTP and Carrier NAT would not be typical. OP can know for sure by going to this site. (https://www.whoismyisp.org/).
In general, if DIR-615 is being connected to a 10.x.x.x network then it would help to know what static IP was given to them to use, and configure that into the router. Or change the router's DHCP scheme so that the gateway IP is the 10.x.x.x gateway IP given out. However I think there is something else going on keeping it from working with normal DHCP, I just don't know what yet.
Which static IP? The one they gave me for my Xbox? The public IP itself was a 80.x.x.x, the IP I was supposed to put into the router to get it to work was a 10.x.x.x.
And from what I understand of the carrier-grade NAT, it fits my ISP pretty well. The additional NAT is why I needed an public IP (which I had to pay for) to use the Xbox online.
Not sure what situational descriptions you want, though.
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Who is the ISP and/or what country are you in?
"The one they gave me for my Xbox? The public IP itself was a 80.x.x.x, the IP I was supposed to put into the router to get it to work was a 10.x.x.x."
So your ISP told you to set your Xbox with a public 80.x.x.x IP and your router to use a private 10.x.x.x IP? If so, I don't understand why. I could understand the opposite, where you would set your router to use a public IP and then create a static IP in your local network for the Xbox to use. The reason why how NAT works for your internet is important is because that's what a router does, provide NAT. You need to know how your ISP is doing NAT so you can set the router not to conflict with it.
Can you please show some screenshots of your router's status page with the router set to factory defaults?
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Who is the ISP and/or what country are you in?
"The one they gave me for my Xbox? The public IP itself was a 80.x.x.x, the IP I was supposed to put into the router to get it to work was a 10.x.x.x."
So your ISP told you to set your Xbox with a public 80.x.x.x IP and your router to use a private 10.x.x.x IP? If so, I don't understand why. I could understand the opposite, where you would set your router to use a public IP and then create a static IP in your local network for the Xbox to use. The reason why how NAT works for your internet is important is because that's what a router does, provide NAT. You need to know how your ISP is doing NAT so you can set the router not to conflict with it.
Can you please show some screenshots of your router's status page with the router set to factory defaults?
ISP is Parknet and country is Denmark.
No, I wasn't gonna put anything into my Xbox. I was gonna put the 10.x.x.x IP alongside the subnet mask, gateway and DNS addresses they gave me, into my router. That would then make my internet and all devices connected to it (including the Xbox) appear with a public IP, which was the 80.x.x.x. Just as you right there described.
Pictures will have to come in a bit.
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"ISP is Parknet and country is Denmark."
What is your general internet speed? Parknet offers either fiber (FTTP) at 200/200Mbps or DOCSIS(EuorDOCIS?) 3.0 at 40/10Mbps as per their support page (https://parknet.dk/internet/). That would mean either a DOCSIS modem (https://parknet.dk/internet/kabel-modem/) or fiber ONT (http://g02.a.alicdn.com/kf/HTB1rhBHOXXXXXcraXXXq6xXFXXX4/English-Version-Huaway-HG8120C-font-b-Gpon-b-font-terminal-font-b-FTTH-b-font-ONT.jpg) is somewhere in the complex.
So that will answer what you are physically using for internet (http://internet), however the bigger unknown is what your apartment complex does with it. I'm hoping IPconfig info and screenshots from the router will help show that.
Something you can try on a hunch is clone the MAC address of the DIR-635 to the DIR-615. See here (https://www.youtube.com/watch?v=j9Vd2u5DHqE)for general instructions, but you would want to enter the WAN MAC address of the DIR-635 instead of your PC's MAC. That way the new router should look like the old router to the complex's network. This would get around any MAC whitelisting or ARP caches. However I have a feeling default settings on the router won't work and we are missing some setting we need to configure in the DIR-615. Do you still have the DIR-635 configure how it was when you used it, or has it been reset to default since then?
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"ISP is Parknet and country is Denmark."
What is your general internet speed? Parknet offers either fiber (FTTP) at 200/200Mbps or DOCSIS(EuorDOCIS?) 3.0 at 40/10Mbps as per their support page (https://parknet.dk/internet/). That would mean either a DOCSIS modem (https://parknet.dk/internet/kabel-modem/) or fiber ONT (http://g02.a.alicdn.com/kf/HTB1rhBHOXXXXXcraXXXq6xXFXXX4/English-Version-Huaway-HG8120C-font-b-Gpon-b-font-terminal-font-b-FTTH-b-font-ONT.jpg) is somewhere in the complex.
So that will answer what you are physically using for internet (http://internet), however the bigger unknown is what your apartment complex does with it. I'm hoping IPconfig info and screenshots from the router will help show that.
Something you can try on a hunch is clone the MAC address of the DIR-635 to the DIR-615. See here (https://www.youtube.com/watch?v=j9Vd2u5DHqE)for general instructions, but you would want to enter the WAN MAC address of the DIR-635 instead of your PC's MAC. That way the new router should look like the old router to the complex's network. This would get around any MAC whitelisting or ARP caches. However I have a feeling default settings on the router won't work and we are missing some setting we need to configure in the DIR-615.
Our complex was originally on a 50/50 deal, though they apparently upgraded it to a 100/100 deal for free. It's never quite up there though. Speedtest.net reports 92/55 right now.
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Based on the fact that the speeds are symmetric, I am going to assume it's fiber then. I found this page which describe how the ISP works. It's a non-profit collective of housing authorities(HOA) owned by the user. This makes the situation much more complicated because there is no default install or setup. It's different for each HOA. From this page (https://parknet.dk/historie/nyforening/);
"Parknet is a user-owned organization that provides telephony, internet and TV to Parknets members. Membership is open to housing associations, associations broadband, antenna, colleges and the like.
The member must pay the costs associated with the connection of the member to Parknets network. Due Parknets attractive prices serve member associations normally costs of connection home quickly."
I was digging around for a support page, but can't find one. I did find one mention that the default router they give out is the DIR-850L so that tells us we are in the right ballpark at least. I also found mention that they charge extra for both public IP and static IPs, which would leave the default to be private DHCP IPs. Did you pay someone before to use a static IP?
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Also, at this point I know enough to be comfortable remoting in if that would speed things along. If you are comfortable with me remoting in, just let me know and I will start working out the details. I assume your PC uses a Windows OS of some type?
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Based on the fact that the speeds are symmetric, I am going to assume it's fiber then. I found this page which describe how the ISP works. It's a non-profit collective of housing authorities(HOA) owned by the user. This makes the situation much more complicated because there is no default install or setup. It's different for each HOA. From this page (https://parknet.dk/historie/nyforening/);
"Parknet is a user-owned organization that provides telephony, internet and TV to Parknets members. Membership is open to housing associations, associations broadband, antenna, colleges and the like.
The member must pay the costs associated with the connection of the member to Parknets network. Due Parknets attractive prices serve member associations normally costs of connection home quickly."
I was digging around for a support page, but can't find one. I did find one mention that the default router they give out is the DIR-850L so that tells us we are in the right ballpark at least. I also found mention that they charge extra for both public IP and static IPs, which would leave the default to be private DHCP IPs. Did you pay someone before to use a static IP?
Yeah, I'm pretty sure it's fiber. Our apartment complex is in an area where there's fiber, so that's why they made a deal with the ISP. Yes, the default is private IPs. They do indeed charge extra for public IPs, but they give them out free if you're just using them to game with. So I ended up not paying.
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https://ibb.co/jRwpwF
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . : parknet.dk
Link-local IPv6 Address . . . . . :
IPv4 Address. . . . . . . . . . . : 10.108.61.254
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.108.61.1
Wireless LAN adapter WiFi:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . :
IPv4 Address. . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
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They do indeed charge extra for public IPs, but they give them out free if you're just using them to game with. So I ended up not paying.
Could you explain that a bit more? It seems odd to me that an ISP would charge for something but then give it for free if used for gaming. I guess things are just different when the user literally owns the ISP. ;D
Either Way, you are right, it should still work with default settings using a private IP. I think where the issue is what those default setting should be. Did you happen to buy the DIR-635 from Parknet? If so, did you buy the DIR-615 from someone else? It's possible the D-link routers Parknet gives out are flashed with specific settings for that HOA's network. This could be tested if you still have the DIR-635 by defaulting both and comparing the settings. However I feel like we are then backward engineering what could be ascertained by asking Parknet. I could email them at support@parknet.dk but I think google translate would make me sound like a nincompoop.
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They do indeed charge extra for public IPs, but they give them out free if you're just using them to game with. So I ended up not paying.
Could you explain that a bit more? It seems odd to me that an ISP would charge for something but then give it for free if used for gaming. I guess things are just different when the user literally owns the ISP. ;D
Either Way, you are right, it should still work with default settings using a private IP. I think where the issue is what those default setting should be. Did you happen to buy the DIR-635 from Parknet? If so, did you buy the DIR-615 from someone else? It's possible the D-link routers Parknet gives out are flashed with specific settings for that HOA's network. This could be tested if you still have the DIR-635 by defaulting both and comparing the settings. However I feel like we are then backward engineering what could be ascertained by asking Parknet. I could email them at support@parknet.dk but I think google translate would make me sound like a nincompoop.
Never bought anything from them besides the internet.
I can translate for you but what do you want to say, and whom would you appear as in your e-mail? A resident or just someone interested?
Sidenote, what do you mean by HOA?
The other router I ordered should come tomorrow, btw. If it works shouldn't I be able to use those settings in the DIR-615?
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Please include the full IP info. The reason the call it private is not because of privacy, but because it's a private or local area connection (LAN) type IP. You generally don't want to give out your public IP for privacy issues, but even then since Parknet uses carrier NAT, it wouldn't matter that much. DO NOT include the IPv6 address and even disable IPv6 all together if possible.
If I am understanding correctly, how Parknet works is similar to the fiber network between cell phone towers is the US. Except instead of cell phone towers as endpoints, it goes into a LAN for each HOA. That LAN is giving out a 10.x.x.x IP scheme with a range of 253 possible IPs. This seems small when you consider Parknet requires 200+ users for each HOA, especially if your HOA upgraded for higher speed. You might be subnetting under another router between the main parknet router for your HOA and that ethernet outlet. Hoping full IP info (within privacy) will show more. :)
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HOA = Home Owner's Associations, or the people that manage the apartment complex where you live. They work out a deal with Parknet to provide residents internet.
"The other router I ordered should come tomorrow, btw. If it works shouldn't I be able to use those settings in the DIR-615?"
Yes, however they need to both be Dlink DIR type routers or similar kinds for it to be relevant. Are you buying the routers from a common online retailer? Are the router's refurbished or second hand?
I think the main issue is your apartment complex only has so many IP's and the system that recycles them isn't working correctly. The questions I would ask them is how many devices are you allowed to connect to the network and is there a process of adding new devices. Plugging it in with default settings didn't work, so what should the settings be? If they say default settings SHOULD work, then we troubleshoot why they aren't. Trying with a different router would help with that process. Or they might respond with a easy process of adding a device. I am hoping they just need you to give them the MAC ID on the bottom of the DIR-615 like shown here.
(https://wiki.openwrt.org/_media/media/dlink/dir-615/d1-photos/d-link.dir-615d1.case.bottom.view.jpg)
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I edited the above post with all the ipconfig info.
The router I should be getting tomorrow is the cheapest that I found, I believe it is a TP-Link TL-WR841N. Normal online retailer with also physical stores. Don't think they do anything out of the ordinary to the routers prior.
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" IPv4 Address. . . . . . . . . . . : 10.108.61.254
Subnet Mask . . . . . . . . . . . : 255.255.255.0"
I think that shows the issue right there. Your PC is getting the last IP in the 10.108.61.x block. It goes from 10.108.61.2 through 10.108.61.2.255 if on that subnet. What is your wireless connected to? That seems to have more IP's available with 192.168.0.101 though 192.168.0.255.
One test would be to see if your IP changes if you plug your PC into a different ethernet jack. If it doesn't, then the network tracks the MAC address and allows it before DHCP takes place. If it does change, it will be interesting to know what it changes to.
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" IPv4 Address. . . . . . . . . . . : 10.108.61.254
Subnet Mask . . . . . . . . . . . : 255.255.255.0"
I think that shows the issue right there. Your PC is getting the last IP in the 10.108.61.x block. It goes from 10.108.61.2 through 10.108.61.2.255 if on that subnet. What is your wireless connected to? That seems to have more IP's available with 192.168.0.101 though 192.168.0.255.
One test would be to see if your IP changes if you plug your PC into a different ethernet jack. If it doesn't, then the network tracks the MAC address and allows it before DHCP takes place. If it does change, it will be interesting to know what it changes to.
What do you mean what is my wireless connected to? I also don't know what you mean by plugging my PC into a different ethernet jack. If you mean the two ethernet jacks in the wall then only one of them will even register on my PC. The one that doesn't work can register the routers WiFi, although it obviously can't connect to it.
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"What do you mean what is my wireless connected to?"
If your PC is connected to the ethernet jack, then I assume the router is not, and thus unplugged. If so, what other wireless device is your PC connecting to? Does the complex have public wifi separate from your personal wifi networks?
"The one that doesn't work can register the routers WiFi, although it obviously can't connect to it."
Could you explain? If you're connected to it with ethernet between jack and PC, what would it have to do with wifi?
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"What do you mean what is my wireless connected to?"
If your PC is connected to the ethernet jack, then I assume the router is not, and thus unplugged. If so, what other wireless device is your PC connecting to? Does the complex have public wifi separate from your personal wifi networks?
"The one that doesn't work can register the routers WiFi, although it obviously can't connect to it."
Could you explain? If you're connected to it with ethernet between jack and PC, what would it have to do with wifi?
Think we're confusing each other :)
This is how the ethernet jack looks:
https://ibb.co/mXsqmF
Router connects with both I believe, but ethernet directly to PC only works with the green. So I can have both ethernet and router connected simulatenously.
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I am guessing but maybe the green port is for data and the red port is for video service over ethernet. That would explain the "C 04" and "D 04" labeling. Is that the only jack in your apartment? The fact that the jacks are labeled means they are managed. A managed jack will usually only allow certain devices to connect to it while a unmanaged jack will act like one on a unmanaged switch, and bridge the connection to whatever you have connected to it.
Can you plug another PC into the red jack and see what IP you get then? Or connect the DIR-615 and see what IP it has on it's status screen. I am pretty sure now the issue is there aren't any unassigned IP left to give the new device. Either the complex's network needs to release access to IPs not in use so you can use one, or if they are all used, get the network changed to allow more. Or as a 3rd option, clone the MAC of the new router to get the same IP the old router got.
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The more I think about it, the more I am certain it has something to do with local network not releasing use of private IPs. When you connect a device to a network, for example your DIR-615 router, that device pulls a IP from a block allocated by the router's DHCP server. Device 1 gets IP address 1, device 2 gets IP address 2, and so on, with 254 addresses. With a home router, it's not a issue, but few people have more than 200 devices connected to one router. But the router (or LAN) in your complex can easily have 250 devices connected over time. If the network never releases the IPs to be used for other devices, it eventually runs out. With a normal router like the DIR-615 you can release the IP by unplugging the power and plugging it back in. I wonder if the same thing can be done with the router in your apartment complex that you are getting the 10.x.x.x IP from. Ask your HOA to reboot that router. It's probably in a maintenance room somewhere, probably near the electrical circuit breaker or any room you have phone equipment. I'm hoping that will be the magic button fix we are looking for which will make the DIR-615 work automatically.
PS. Funny note, I think your ISP Parknet is related to Nianet, which is parent company to Zen Support, which I used their support page for OS emulators for years. I made them the norm for my support staff so much that the Denmark ISP banned our US IP's. We thought it was hilarious that another ISP across the world caught us with our hand in their support cookie jar. ;D
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Digging a bit more through the Parknet site I found this (https://parknet.dk/internet/int-vejledning/)
"automatic configuration
You must put your computer (or router) to automatically obtain an IP address via DHCP. It is standard.
DNS servers
We recommend automatic configuration (standard). If you are not allowed to do so you can use these two addresses:
80.71.128.11
80.71.128.27"
Doesn't give us much, but that confirms the default DHCP should work and gives possible work around for DNS.
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I think what they do with static IP is assign the IP your device is already getting to only that device. So you plug in your router, get IP 10.x.x.1, so they assign 10.x.x.1 to the MAC address of that router. That pulls 10.x.x.1 from the DHCP rotation, making the IP's usable for DHCP even less. So if the complex has 254 IP's, and 200 residents, and 50 of them use static IPs, that only leaves 1.5 IP address to use per other user. With public IP, they assign a new 80.x.x.x IP to the apartment complex from a CIDR block and then configure your router as a hop in that circuit. So the public IP's come from a different block then the private IPs.
Something else to consider is the DIR-635 is NOT IPv6 compatible while the DIR-615 is. I wonder if the DIR-615 is then trying to make IPv6 work, which doesn't with your ISP, which is then breaking the internet. Make sure to disable IPv6 on the router by going to equivalent page (http://support.dlink.com/emulators/dir615_revC/310NA/adv_ipv6_sel_wan.htm) on your DIR-615 and setting IPv6 to "Link-local only" and disabling IPv6 on your PC. See here (https://support.microsoft.com/en-us/help/929852/how-to-disable-ipv6-or-its-components-in-windows) for official methods of disabling IPv6.
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Might help if someone connected with this user via Teamviewer and had a look at this PC networking and the 615 to see what is going on. ::)
Hope maybe his ISP can help.
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Well, the TP Link works with zero problems both wired and through wireless. Hmm? Checked the DIR-615 after the TP Link just to be sure and still no success with it.
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You might try upgrading FW:
http://www.dlink.com/dk/da/support/product/dir-615-wireless-n-300-router?revision=deu_revd#downloads (http://www.dlink.com/dk/da/support/product/dir-615-wireless-n-300-router?revision=deu_revd#downloads)
I see v4.14 available for the Rev D version...
If you do please follow this to apply the FW update:
Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
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Can you show screenshots of the TP-Link and DIR-615 status screens? Either the two models have different default settings or something is physically broken with the DIR-615.
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TP Link status screen https://ibb.co/d3skmF (https://ibb.co/d3skmF)
DIR-615 status screen from earlier page https://ibb.co/jRwpwF (https://ibb.co/jRwpwF)
Will try updating the firmware later.
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Updating firmware can't hurt, but I am befuddled about what is going on. Also try cloning the MAC address of the DIR-615, or even just changing it to anything but what it is (00:26:5a:x:x:x:x). If that doesn't work, I wonder if the router is malfunctioning somewhere at the firmware level.
Can you explain some more where you got the DIR-615 from? In OP you said you got it from your brother. Does your brother living in your apartment complex? Does he, or did he, also have Parknet for internet? I wonder if the D-link's MAC address is in there system somehow, attached to his account still, so won't allow access on your ethernet jack. A bit of a stretch for an explanation but it's all I can currently think of. TP-Link is also IPv6 compatible, unlike the DIR-635 so it rules that out as a issue too.
Did you still want to troubleshoot the issue or do you now just want to use the TP-Link router? Could I remote in now to look at the DIR-615 default settings and see if I can get it to work? Or have you email Parknet yet like they request? I don't think they would request you to contact them if they didn't think it was something they could fix. Not to say we might not also be able to fix it, it just might be easier for them. Please advise. :-)
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I've seen some ISP block routers due to being out of date on FW.
Also seen some MAC address issues in the FW that was old and just needed updating of FW.
I'd try the 615 at a different location, say friend or families place or maybe a neighbor. See if the 615 works with a different ISP service or modem.
I would update FW first though. ;)
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Can you show text or screenshot of logs from Status > Logs (http://support.dlink.com/emulators/dir615_revC/310NA/st_log.htm) and Status > Statistics (http://support.dlink.com/emulators/dir615_revC/310NA/st_stats.htm)? Make sure "debug activity" is checked and then reboot (turn off/on) the DIR-615. Trying to find out why the DIR-615 can't get DHCP to work while the TP-Link can. What does it say when you try to complete the DIR-615 connection wizard?
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What I find most relevant is the DIR-615 is getting a IP of 0.0.0.0. That means the DHCP server it is trying to contact is denying the request. I hope the WAN stats will show the packet activity and the logs will show the DHCP denial. I would think if DHCP was breaking (instead of being denied) it would get a invalid IP or give some kind of error at the internet wizard. This makes trying to change the DIR-615 WAN MAC address even more relevant.
PS. What does clicking on "DHCP Renew" do?
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He can test the 615 out by connecting the 615 WAN port to the TPLinks LAN port to see if it gets an IP address. He may need to first change the 615s router IP address from 192.168.0.1 to 192.168.1.1 or .2.1 as the TPlink may use the same .0.1 string. This would be a good quick test to try.
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"by connecting the 615 WAN port to the TPLinks LAN port to see if it gets an IP address. "
Very good idea. If it can connect to the TP-Link DHCP server but not the apartment complex (or Parknet's) DHCP server, then that pushes the fault back at them. Not that I am trying to point fingers, just isolate where the problem is so we can fix it.
Do you know if IPv4 will still connect if IPv6 fails? I noticed DIR-615 hardware version E1 has a firmware patch (ftp://ftp2.dlink.com/PRODUCTS/DIR-615/REVE/DIR-615_REVE_RELEASENOTES_5.11_EN.PDF) with firmware 5.01 that fixed IPv6 over DS-Lite, which I wonder is what Parknet uses for IPv6? The only thing I could find related was this. (https://stats.labs.apnic.net/ipv6/AS197301?c=DK&g=&w=1&x=1) Doesn't tell much but looks like they added more IPv6 support sometime in July of 2016. Suggest again to disable IPv6 completely in IPv6 to completely rule out.
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Yes IPv4 should still connect. He's got a Rev D and not sure if this particular Rev had or has IPv6 features or supports it. If it does, the user needs to set Local Only for it. At least for now until he can get it going.
User needs to update FW as well. ::)
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Hmm, that's odd. Do you know why Hardware version D isn't listed on Dlink's support page (http://support.dlink.com/ProductInfo.aspx?m=DIR-615)? They seem to have every hardware version BUT D. Main difference seems to be D was Ralink CPU and didn't have USB. See link (https://wiki.openwrt.org/toh/d-link/dir-615)or text below.
Revisions CPU Ram Flash Network Gigabit USB Serial JTag
A1 Marvell 32MB 8MB 4x1 No No Yes Yes
B2 Ubicom 8MB 2MB 4x1 No No Yes Yes
C1, C2 Atheros 32MB 4MB 4x1 No Yes* Yes No
D1 - D5 Ralink 32MB 4MB 4x1 No No Yes No
E1, E2 Atheros 32MB 4MB 4x1 No Yes* Yes Yes
E3,E4,E5 Atheros 32MB 4MB 4x1 No Yes* Yes Yes
F1, F2 Realtek 16MB 2MB 4x1 No No Yes Yes
G1 Ralink 32MB 8MB 4x1 No No Yes ?
H1, H2 Ralink 32MB 4MB 4x1 No No Yes Yes
I1 - I3 Atheros 32MB 4MB 4x1 No No Yes Yes
J1 Realtek 16MB 2MB 4x1 No No Yes Yes
K1 Broadcom 32MB 4MB 4x1 No No No Yes
K2 Broadcom 32MB 4MB 4x1 No Yes Yes ?
M1 Realtek 32MB 4MB 4x1 No No No Yes
N1 Realtek 32MB 4MB 4x1 No ? Yes No
Q2 Realtek 32MB 4MB 4x1 No No Yes Yes
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Ya, I wish I knew. I had a hard time trying to keep up with all these different Revs. Each region with in D-Link does there own thing in development and marketing. Some regions don't market the same Rev models. I don't know. Same thing happened on the DIR-868L Rev B, sold in Canada and EU but not here in the USA where Rev A is. Rev B has the new UI, where the Rev A had the old. ::) Rev C of the same router was only marketed in China. ::)
Seen many revs with the 615. Been a low budget work horse around the work. I think I have a Rev C or E.
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One mini mystery solved. Looks like firmware for hardware version D is only available on Dlink's Danish support site. (http://www.dlink.com/dk/da/support/product/dir-615-wireless-n-300-router?revision=deu_revd#downloads) Wonder who "Michael Messner" is? Could "http://<IP>/bsc_wlan.php" patch be relevant? Suggest upgrade. Release notes for latest firmware are
D-Link Corporation confidential
DIR-615Firmware Release Notes
Firmware:FW414B04
Hardware: Dx
Date:2013/10/29
Note:
1. FW version is advanced to v4.14
Problems Resolved:
1. Fixed the UPnP exploit.
2. Fixed thereported issue from Michael Messner
OS Command Execution:
http://<IP>/tools_vct.xgi
http://<IP>/tools_system.xgi
Cross-Site Scripting (XSS)
http://<IP>/bsc_wlan.php
http://<IP>/tools_log_setting.php
Security Misconfiguration
Telnet Service is open with Authentication.
Sensitive Data Exposure
http://<IP>IP/DevInfo.txt
Cross-Site Request Forgery
http://<IP>/tools_admin.php
Enhancements:
None
Known Issues:
None
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Why I suggested it earlier. ::)
Regarding Messner:
http://www.s3cur1ty.de/node/672 (http://www.s3cur1ty.de/node/672)
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I know you did, and I agreed it's a good idea and OP said they will try it, but my gut is telling me firmware won't fix it. It's more something we are doing to rule it out as a possible issue. I am wondering if the factory reset function(broken button?) isn't working correctly and some settings are still left over from OP's brother. Suggest factory resetting using the soft button in the DIR-615 Tools > System as seen here. (http://support.dlink.com/emulators/dir615_revC/310NA/tools_system.htm). Other than that, trying to connect the Dlink to the TP-Link's LAN will show for sure if it's DHCP server is working correctly. If it does, I strongly think MAC cloning will be the primary solution.
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Will do all this stuff within the hour hopefully.
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Why I suggested it earlier. ::)
Regarding Messner:
http://www.s3cur1ty.de/node/672 (http://www.s3cur1ty.de/node/672)
Watch out those eyes don't roll TOO hard. ;D
(http://3.bp.blogspot.com/--NGd46b6S5A/VLVIEVRLB_I/AAAAAAAAakw/EXEsW7sv-ok/s1600/beetlejuice-Favim.com-368155.gif)
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Will do all this stuff within the hour hopefully.
Great! Sorry if it seems like we are troubleshooting without you. Just helps for us to brainstorm. Thanks for working with us. 8)
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Doing a factory reset(UI), loading FW and doing another factory reset(UI) will ensure any old configurations are completely gone.
I know you did, and I agreed it's a good idea and OP said they will try it, but my gut is telling me firmware won't fix it. It's more something we are doing to rule it out as a possible issue. I am wondering if the factory reset function(broken button?) isn't working correctly and some settings are still left over from OP's brother. Suggest factory resetting using the soft button in the DIR-615 Tools > System as seen here. (http://support.dlink.com/emulators/dir615_revC/310NA/tools_system.htm). Other than that, trying to connect the Dlink to the TP-Link's LAN will show for sure if it's DHCP server is working correctly. If it does, I strongly think MAC cloning will be the primary solution.
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Well, since only the green ethernet jack gives internet (just tested, neither router works in the red one), that means I can only have one router connected at a time. I'm only able to reach the DIR-615's page while connected to it, but that means having no internet access - thus my attempt at updating the firmware has failed, as it needs a wired connection. Likewise, when using the internet setup wizard for the DIR-615, it works until the end, when you're supposed to save the settings - because of the lack of internet access, it attempts to load but ends up loading a browser page saying the connection timed out or something, but the settings are still saved after that (if that makes sense). No way to access the DIR-615 page while connected to the TP Link?
Logs from the DIR-615:
Jan 1 00:12:22 DHCP: Client send DISCOVER.
Jan 1 00:12:18 DHCP: Client send DISCOVER.
Jan 1 00:12:16 DHCP: Client send DISCOVER.
Jan 1 00:12:02 DHCP: Server sending ACK to 192.168.0.101. (Lease time = 60)
Jan 1 00:12:02 DHCP: Server receive REQUEST from f8:a9:63:88:a2:82.
Jan 1 00:11:32 DHCP: Server sending ACK to 192.168.0.101. (Lease time = 60)
Jan 1 00:11:32 DHCP: Server receive REQUEST from f8:a9:63:88:a2:82.
Jan 1 00:11:02 DHCP: Server sending ACK to 192.168.0.101. (Lease time = 60)
Jan 1 00:11:02 DHCP: Server receive REQUEST from f8:a9:63:88:a2:82.
Jan 1 00:10:32 DHCP: Server sending ACK to 192.168.0.101. (Lease time = 60)
Jan 1 00:10:32 DHCP: Server receive REQUEST from f8:a9:63:88:a2:82.
Jan 1 00:10:02 DHCP: Server sending ACK to 192.168.0.101. (Lease time = 60)
Jan 1 00:10:02 DHCP: Server receive REQUEST from f8:a9:63:88:a2:82.
Jan 1 00:09:33 DHCP: Server sending ACK to 192.168.0.101. (Lease time = 60)
Jan 1 00:09:33 DHCP: Server receive REQUEST from f8:a9:63:88:a2:82.
Jan 1 00:09:33 DHCP: Server sending OFFER of 192.168.0.101.
Jan 1 00:09:33 DHCP: Server receive DISCOVER from f8:a9:63:88:a2:82.
Jan 1 00:09:24 DHCP: Server sending OFFER of 192.168.0.101.
Jan 1 00:09:24 DHCP: Server receive DISCOVER from f8:a9:63:88:a2:82.
Jan 1 00:09:23 DHCP: Server sending OFFER of 192.168.0.101.
Jan 1 00:09:21 DHCP: Server receive DISCOVER from f8:a9:63:88:a2:82.
Jan 1 00:09:08 DHCP: Server sending ACK to 192.168.0.100. (Lease time = 60)
Jan 1 00:09:08 DHCP: Server receive REQUEST from ec:08:6b:19:8f:46.
Jan 1 00:08:38 DHCP: Server sending ACK to 192.168.0.100. (Lease time = 60)
Jan 1 00:08:38 DHCP: Server receive REQUEST from ec:08:6b:19:8f:46.
Jan 1 00:08:09 DHCP: Server sending ACK to 192.168.0.100. (Lease time = 60)
Jan 1 00:08:09 DHCP: Server receive REQUEST from ec:08:6b:19:8f:46.
Jan 1 00:08:09 DHCP: Server sending OFFER of 192.168.0.100.
Jan 1 00:08:09 DHCP: Server receive DISCOVER from ec:08:6b:19:8f:46.
Jan 1 00:06:44 DHCP: Client send DISCOVER.
Jan 1 00:06:28 DHCP: Client send DISCOVER.
Jan 1 00:06:20 DHCP: Client send DISCOVER.
Jan 1 00:06:16 DHCP: Client send DISCOVER.
Jan 1 00:06:14 DHCP: Client send DISCOVER.
Jan 1 00:03:41 DHCP: Server sending ACK to 192.168.0.100. (Lease time = 60)
Jan 1 00:03:41 DHCP: Server receive REQUEST from ec:08:6b:19:8f:46.
Jan 1 00:03:11 DHCP: Server sending ACK to 192.168.0.100. (Lease time = 60)
Jan 1 00:03:11 DHCP: Server receive REQUEST from ec:08:6b:19:8f:46.
Jan 1 00:02:40 DHCP: Server sending ACK to 192.168.0.100. (Lease time = 60)
Jan 1 00:02:40 DHCP: Server receive REQUEST from ec:08:6b:19:8f:46.
Jan 1 00:02:40 DHCP: Server sending OFFER of 192.168.0.100.
Jan 1 00:02:38 DHCP: Server receive DISCOVER from ec:08:6b:19:8f:46.
Jan 1 00:00:42 DHCP: Client send DISCOVER.
Jan 1 00:00:26 DHCP: Client send DISCOVER.
Jan 1 00:00:18 DHCP: Client send DISCOVER.
Jan 1 00:00:14 DHCP: Client send DISCOVER.
Jan 1 00:00:12 DHCP: Client send DISCOVER.
Jan 1 00:00:07 VPN (L2TP) Pass-Through enabled.
Jan 1 00:00:07 VPN (IPSec) Pass-Through enabled.
Jan 1 00:00:07 VPN (PPTP) Pass-Through enabled.
Jan 1 00:00:07 Domain blocking disabled.
Jan 1 00:00:07 URL blocking disabled.
Jan 1 00:00:07 MAC filter disabled.
Jan 1 00:00:04 System started.
Receive Transmit
Internet 0 Packets 0 Packets
LAN 5745 Packets 1315 Packets
WIRELESS 11n 20217 Packets 1421 Packets
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What is the GATEWAY IP address for the TPLink router when you connected here?
You can download the FW update file to your PC first when your connected to the TPLink router. Then connect to the 615 to get it updated.
I would change the 615 to 192.168.2.1. You don't need the 615 to be connected to the internet to get to the routers web page. If you can get to 192.168.0.1 first with the PC and teh 615 alone, then change it to 192.168.2.1 then save settings and reboot, then exit the browser after the router reboots then open a browser again, now access the routers web page at 192.168.2.1. Your PCs IP address will be 192.168.2.something. Use a wired lan cable connection between the 615 and PC first. Don't connect the WAN port of the 615 to anything.
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What is the GATEWAY IP address for the TPLink router?
I would change the 615 to 192.168.2.1. You don't need the 615 to be connected to the internet to get to the routers web page. If you can get to 192.168.0.1 first with the PC and teh 615 alone, then change it to 192.168.2.1 then save settings and reboot, then exit the browser after the router reboots then open a browser again, now access the routers web page at 192.168.2.1. Your PCs IP address will be 192.168.2.something.
You mean the address to access its page? 192.168.0.1. Just changed the DIR-615 to 192.168.0.2 but can't connect to it while connected to the TP Link
Edit: nevermind figured it out, trying to update firmware as we speak. Not connecting the DIR-615's WAN made me able to access its page.
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Ok, that won't work. Change the 615s router IP address to 192.168.2.1 for now.
What is the GATEWAY IP address for the TPLink router?
I would change the 615 to 192.168.2.1. You don't need the 615 to be connected to the internet to get to the routers web page. If you can get to 192.168.0.1 first with the PC and teh 615 alone, then change it to 192.168.2.1 then save settings and reboot, then exit the browser after the router reboots then open a browser again, now access the routers web page at 192.168.2.1. Your PCs IP address will be 192.168.2.something.
You mean the address to access its page? 192.168.0.1. Just changed the DIR-615 to 192.168.0.2 but can't connect to it while connected to the TP Link
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Ok, after you do the factory reset after the FW loads, the router will be back to 192.168.0.1. Log back in and change it back to 192.168.2.1, save settings then reboot. Your PC will have a new IP address 192.168.2.something and you should be able to access the routers UI at 192.168.2.1. Exit and re-start the browser after saving settings.
If you can get to the UI from this point, then connect the 615s WAN port to the TPlinks LAN port. Then look at the 615s Status page and it should get a 192.168.0.something address.
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Ok, after you do the factory reset after the FW loads, the router will be back to 192.168.0.1. Log back in and change it back to 192.168.2.1, save settings then reboot. Your PC will have a new IP address 192.168.2.something and you should be able to access the routers UI at 192.168.2.1. Exit and re-start the browser after saving settings.
If you can get to the UI from this point, then connect the 615s WAN port to the TPlinks LAN port. Then look at the 615s Status page and it should get a 192.168.0.something address.
Done all the resetting and all that. While the TP Link is plugged into the wall and the DIR-615 connected to my PC, I plug a cable from the DIR-615's WAN to the TP Link's LAN, right? The IP address under ''internet'' on the status page is 192.168.0.101 - regardless if the DIR-615 is connected to the TP Link or not.
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One thing I noticed is that the MAC address under the status page is different from the MAC address listed under the DHCP client list. TP Link is using same MAC address that is listed under the DHCP client in the DIR-615 it seems. Mean anything? Kind of looks like the DIR-615 is using a wrong MAC address for some reason.
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Any idea what this means in the log?
Server sending ACK to 192.168.0.101.
It seems to be trying to connect to 192.168.0.101 for DHCP while the TP-Links typical IP for the DHCP server is 192.168.0.1. I could understand the gateway IP conflicting with the TP-Link gateway IP, but why would that stop the Dlink from getting a DHCP IP when connected to the wall ethernet jack?
@Furry I am not fully understanding the logs. Do you think they show the WAN DHCP process or the LAN DHCP process? 192.168.0.101 is typically the first IP giving out by the Dlink's LAN DHCP server to a computer. I assume f8:a9:63:88:a2:82 is the MAC address of the user's laptop. We need to know why it's WAN DHCP server can't connect. Anyway to see that data in the logs?
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TP Link is using same MAC address that is listed under the DHCP client in the DIR-615 it seems. Mean anything? Kind of looks like the DIR-615 is using a wrong MAC address for some reason.
Sounds very plausible. Can you show screenshots? I have felt for a while it has something to do with the MAC address, I just don't what. The logs show the IP address being assigned to f8:a9:63:88:a2:82 but your Dlink router MAC address all begin with 00:26:x:x:x:x and the TP-Link MAC begins with 84:16:x:x:x:x. The f8:a9:x:x:x:x MAC address is assigned publically to "Compal Electronics" who make components for Acer, Lenovo, Dell, Toshiba, Hewlett-Packard and Fujitsu. So I am guessing that's your laptop.
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Ok the .101 is what the 615 is getting from the TPLink router. Means at least the handshaking is working between the two and if you changed the 615s routers IP address to the new address you are getting into the UI now. Your PC should get a 192.168.2.something address. Is the gateway on the 615s WAN status page filled in along with the DNS? Might be the TPLinks address for DNS seen here if you have DNS relay enabled on the TPLink router. Gateway should be the TPLink router IP address.
Might be a good time for teamviewer if your PC is getting internet while connected to the 615 and it's connected to the TPlink.
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Means the 615 is receiving on .101 on it's WAN port.
Just need to make sure the 615s router and pool is changed to 192.168.2.1 or something other than .0.1 for this kind of configuration. Iv'e done this before when testing two routers at the same time.
He can even put .101 into the TPlinks DMZ for unfiltered internet access for the 615 router.
Any idea what this means in the log?
Server sending ACK to 192.168.0.101.
It seems to be trying to connect to 192.168.0.101 for DHCP while the TP-Links typical IP for the DHCP server is 192.168.0.1. I could understand the gateway IP conflicting with the TP-Link gateway IP, but why would that stop the Dlink from getting a DHCP IP when connected to the wall ethernet jack?
@Furry I am not fully understanding the logs. Do you think they show the WAN DHCP process or the LAN DHCP process? 192.168.0.101 is typically the first IP giving out by the Dlink's LAN DHCP server to a computer. I assume f8:a9:63:88:a2:82 is the MAC address of the user's laptop. We need to know why it's WAN DHCP server can't connect. Anyway to see that data in the logs?
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TP Link is using same MAC address that is listed under the DHCP client in the DIR-615 it seems. Mean anything? Kind of looks like the DIR-615 is using a wrong MAC address for some reason.
Sounds very plausible. Can you show screenshots? I have felt for a while it has something to do with the MAC address, I just don't what. The logs show the IP address being assigned to f8:a9:63:88:a2:82 but your Dlink router MAC address all begin with 00:26:x:x:x:x and the TP-Link MAC begins with 84:16:x:x:x:x. The f8:a9:x:x:x:x MAC address is assigned publically to "Compal Electronics" who make components for Acer, Lenovo, Dell, Toshiba, Hewlett-Packard and Fujitsu. So I am guessing that's your laptop.
This might be interesting:
DIR-615 shows this MAC address for LAN: 00:26:5a:ac:6c:88 and for ''internet'' (not sure if this is WAN or wireless): 00:26:5a:ac:6c:89
DIR-615 DHCP client list: DESKTOP-QAFPST4 F8:A9:63:88:A2:82
TP Link status page shows this MAC address for LAN: MAC Address: 84-16-F9-AE-A8-6C
TP Link DHCP client list:
1 DESKTOP-QAFPST4 EC-08-6B-19-8F-46
3 DIR-615 00-26-5A-AC-6C-89
So, first thing I notice is the two DHCP client lists mention my PC with different MAC addresses. Why? Second thing I notice is... the wireless MAC address in the DIR-615 status page is the exact same one as listed for the DIR-615 in the TP Link's DHCP client list...
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Please confirm that you got the 615s FW updated successfully.
What is the WAN MAC displayed for the 615 under it's status page?
The MAC address for LAN is different from WAN. WAN, LAN and wireless will all have different or slightly different MAC addresses.
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Please confirm that you got the 615s FW updated successfully.
hat is the MAC displayed for the 615 under it's status page?
Than Mac address for LAN is different from WAN. WAN LAN and wireless will all have different or slightly different MAC addresses.
Yes the FW is 4.14. I posted the DIR-615 MAC addresses above
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"Ok the .101 is what the 615 is getting from the TPLink router."
Are you sure? Then why didn't the Dlink list it's WAN MAC address in the DHCP request? Seeing that the MAC address in the log belongs to the laptop, isn't it a log of the DHCP process between DIR-615 and laptop and NOT between DIR-615 and TP-Link router?
"Might be the TPLinks address for DNS seen here if you have DNS relay enabled on the TPLink router."
I agree DNS could be playing a roll in keeping the DIR-615 offline, but I don't think it would cause a problem with the DIR-615 obtaining a DHCP IP. You don't need DNS at all for DHCP. That comes later.
I strongly suggest changing the DIR-615 MAC address on its Internet Setup page. Do it when only your PC is connected to the DIR-615 with ethernet. Then connect the ethernet between the DIR-615 WAN(internet) port and green ethernet wall jack. Don't clone it as your PC's MAC or anything, just change one of the first digits to something else then reboot(turn off/on not factory reset) the router. I'm hoping the different MAC will allow it to get a DHCP IP. If not, please post the logs of the attempt.
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"Ok the .101 is what the 615 is getting from the TPLink router."
Are you sure? Then why didn't the Dlink list it's WAN MAC address in the DHCP request? Seeing that the MAC address in the log belongs to the laptop, isn't it a log of the DHCP process between DIR-615 and laptop and NOT between DIR-615 and TP-Link router?
"Might be the TPLinks address for DNS seen here if you have DNS relay enabled on the TPLink router."
I agree DNS could be playing a roll in keeping the DIR-615 offline, but I don't think it would cause a problem with the DIR-615 obtaining a DHCP IP. You don't need DNS at all for DHCP. That comes later.
I strongly suggest changing the DIR-615 MAC address on its Internet Setup page. Do it when only your PC is connected to the DIR-615 with ethernet. Then connect the ethernet between the DIR-615 WAN(internet) port and green ethernet wall jack. Don't clone it as your PC's MAC or anything, just change one of the first digits to something else then reboot(turn off/on not factory reset) the router. I'm hoping the different MAC will allow it to get a DHCP IP. If not, please post the logs of the attempt.
Can I be connected to the TP Link while doing this?
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I don't think you can change the MAC address of any router as it's hard coded into the router. It's not a FW issue. The only thing you can do is to MAC Clone when needed. I don't see a need for this.
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I agree that the 615s WAN MAC address should be seen on the TPLink, however the 615 could be just using PASS THRU and thus displaying the PC and or LAN port MAC addresses. Seems odd though... I might drag out my 615 tonight have see what mine does.
"Ok the .101 is what the 615 is getting from the TPLink router."
Are you sure? Then why didn't the Dlink list it's WAN MAC address in the DHCP request? Seeing that the MAC address in the log belongs to the laptop, isn't it a log of the DHCP process between DIR-615 and laptop and NOT between DIR-615 and TP-Link router?
"Might be the TPLinks address for DNS seen here if you have DNS relay enabled on the TPLink router."
I agree DNS could be playing a roll in keeping the DIR-615 offline, but I don't think it would cause a problem with the DIR-615 obtaining a DHCP IP. You don't need DNS at all for DHCP. That comes later.
I strongly suggest changing the DIR-615 MAC address on its Internet Setup page. Do it when only your PC is connected to the DIR-615 with ethernet. Then connect the ethernet between the DIR-615 WAN(internet) port and green ethernet wall jack. Don't clone it as your PC's MAC or anything, just change one of the first digits to something else then reboot(turn off/on not factory reset) the router. I'm hoping the different MAC will allow it to get a DHCP IP. If not, please post the logs of the attempt.
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The WAN MAC address should be the same as whats printed on the sticker as you posted a picture of your router earlier in this thread.
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The WAN MAC address should be the same as whats printed on the sticker as you posted a picture of your router earlier in this thread.
I didn't post any router pics I believe. There are only the two MAC addresses on the DIR's status page which I posted. Should I post the one on the sticker on the DIR or?
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You might try connecting the 615 back as the main host router to the ISP wall out lets and see if the WAN port gets a IP address. Power OFF the router first then connect it then power ON. Keep you PC connected to the router so you can log in to the UI and look at the status page.
Please confirm that you got the 615s FW updated successfully.
hat is the MAC displayed for the 615 under it's status page?
Than Mac address for LAN is different from WAN. WAN LAN and wireless will all have different or slightly different MAC addresses.
Yes the FW is 4.14. I posted the DIR-615 MAC addresses above
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DIR-615 shows this MAC address for LAN: 00:26:5a:ac:6c:88 and for wireless: 00:26:5a:ac:6c:89 <-- This is the WAN and LAN MAC of the DIR-615
DIR-615 DHCP client list: DESKTOP-QAFPST4 F8:A9:63:88:A2:82 <--- This is your computer
TP Link status page shows this MAC address for LAN: MAC Address: 84-16-F9-AE-A8-6C <--- This is a TP-Link WAN MAC. It is show on TP-Link status page
TP Link DHCP client list:
1 DESKTOP-QAFPST4 EC-08-6B-19-8F-46 <----- This is TP-Link MAC address.
3 DIR-615 00-26-5A-AC-6C-89 <--- This is Dlink's WAN MAC address.
So, first thing I notice is the two DHCP client lists mention my PC with different MAC addresses. Why? Second thing I notice is... the wireless MAC address in the DIR-615 status page is the exact same one as listed for the DIR-615 in the TP Link's DHCP client list...
See my edits above for explanation.
I agree the MAC EC-08-6B-19-8F-46 is unusual. Could it be the MAC address of your laptop's wireless adapter? It would make sense that your laptop's ethernet and wireless adapter would have different MAC address, but it is odd that it would come up as "Desktop" and be a TP-Link MAC. Try disabling wireless all together on the laptop and see if the MAC address goes away after a reboot. Preferably disable with the wireless off button on the PC if it has one.
It seems like the DIR-615 is bridged and is passing request for a IP direct from the PC to the TP-Link. Make sure the ethernet from the D-link's WAN/Internet port is going to one of the LAN ports on the TP-Link. If it already is, and wireless is disabled and it's still there, then we can try to ping the IP assigned to the odd MAC and see what it actually is.
PS. To look up MAC addresses. see here. (http://www.whatsmyip.org/mac-address-lookup/)
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I'm also wondering if were seeing some kind of handshake issue with the ISP service and router. I've seen this on some older model routers were bringing online a router and getting it all connected, the DHCP server starts however the WAN port fails to get a IP address from my modem. I have to power cycle the modem to get the WAN port to gain the ISP IP address. Not sure what causes this. I presume something between the modem and router is hung up and power cycling the modem clears it. Just one thought.
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@Furry, don't see any WAN MAC address on the DIR's status page https://ibb.co/e0UwbF (https://ibb.co/e0UwbF)
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First line under Internet section(WAN)
Thats the MAC address for the WAN Port. Seems different from the sticker on the bottom. :-\
@Furry, don't see any WAN MAC address on the DIR's status page https://ibb.co/e0UwbF
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DIR-615 shows this MAC address for LAN: 00:26:5a:ac:6c:88 and for wireless: 00:26:5a:ac:6c:89 <-- This is the WAN and LAN MAC of the DIR-615
DIR-615 DHCP client list: DESKTOP-QAFPST4 F8:A9:63:88:A2:82 <--- This is your computer
TP Link status page shows this MAC address for LAN: MAC Address: 84-16-F9-AE-A8-6C <--- This is a TP-Link WAN MAC. It is show on TP-Link status page
TP Link DHCP client list:
1 DESKTOP-QAFPST4 EC-08-6B-19-8F-46 <----- This is TP-Link MAC address.
3 DIR-615 00-26-5A-AC-6C-89 <--- This is Dlink's WAN MAC address.
So, first thing I notice is the two DHCP client lists mention my PC with different MAC addresses. Why? Second thing I notice is... the wireless MAC address in the DIR-615 status page is the exact same one as listed for the DIR-615 in the TP Link's DHCP client list...
See my edits above for explanation.
I agree the MAC EC-08-6B-19-8F-46 is unusual. Could it be the MAC address of your laptop's wireless adapter? It would make sense that your laptop's ethernet and wireless adapter would have different MAC address, but it is odd that it would come up as "Desktop" and be a TP-Link MAC. Try disabling wireless all together on the laptop and see if the MAC address goes away after a reboot. Preferably disable with the wireless off button on the PC if it has one.
It seems like the DIR-615 is bridged and is passing request for a IP direct from the PC to the TP-Link. Make sure the ethernet from the D-link's WAN/Internet port is going to one of the LAN ports on the TP-Link. If it already is, and wireless is disabled and it's still there, then we can try to ping the IP assigned to the odd MAC and see what it actually is.
PS. To look up MAC addresses. see here. (http://www.whatsmyip.org/mac-address-lookup/)
You are right, just checked and it was my wireless adapter.
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:88 is the WAN MAC address seen on the status page under Internet. :89 is the LAN MAC address.
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First line under Internet section(WAN)
Thats the MAC address for the WAN Port. Seems different from the sticker on the bottom. :-\
@Furry, don't see any WAN MAC address on the DIR's status page https://ibb.co/e0UwbF
The difference is 88 at the end on the sticker and 89 at the end on the web page
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. I presume something between the modem and router is hung up and power cycling the modem clears it. Just one thought.
Keep in mind OP does not have a modem. It looks like fiber ONT in the complex with ethernet to each apartment. There is nothing they have access to except the TP-Link and Dlink routers to reboot. I did DOCSIS Tier 1 troubleshooting for a US ISP for 5 years so I fall into that habit many times myself, so FYI.
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88 is seen on the UI status page as well...MAC ID on sticker differs I believe from what seen on the status page:
http://forums.dlink.com/index.php?topic=66562.60 (http://forums.dlink.com/index.php?topic=66562.60)
Is this the sticker from your router?
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:88 is the WAN MAC address seen on the status page under Internet. :89 is the LAN MAC address.
But it says 88 for LAN and 89 for WAN on the status page. Sticker says 88. So isn't it wrong?
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Ya I know. I presume that if the ONT was power cycled, that maybe the 615 would get something. I know it can't be. Well if the 615 is setting a IP address from the TPLink on it's wan port. I presume there maybe a handshake issue between the 615 and ONT.
We have to remember that the 615 is 100Mb connect rate on the WAN and LAN ports, the ONT may be supporting 1000Mb only. Is this TPLink 1000Mb supporting on it's WAN port? Could be a possible issue here. One test to try, Do this to the 616 while connected to the ISP wall out let and see if the ISP IP address comes thru on this PC. Turning a router into an AP. (http://forums.dlink.com/index.php?topic=40856.0)
. I presume something between the modem and router is hung up and power cycling the modem clears it. Just one thought.
Keep in mind OP does not have a modem. It looks like fiber ONT in the complex with ethernet to each apartment. There is nothing they have access to except the TP-Link and Dlink routers to reboot. I did DOCSIS Tier 1 troubleshooting for a US ISP for 5 years so I fall into that habit many times myself, so FYI.
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Disregard this. This wasn't your picture you posted. Rather Harrys.
Can you post a picture of the sticker that under your router please?
I see B0 listed on the sticker in your picture? Confirm this is the picture of your sticker under the 615 router.
http://forums.dlink.com/index.php?topic=66562.60 (http://forums.dlink.com/index.php?topic=66562.60)
:88 is the WAN MAC address seen on the status page under Internet. :89 is the LAN MAC address.
But it says 88 for LAN and 89 for WAN on the status page. Sticker says 88. So isn't it wrong?
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::edit:: The DIR-615 would technically have 3 MAC access, 88 for LAN which is for the internal switch, 89 for the WAN port, and another one for WLAN. It's possible the WLAN MAC isn't being shown because you only need that for WDS or wireless repeating.
"But it says 88 for LAN and 89 for WAN on the status page. Sticker says 88. So isn't it wrong?"
Yes, that does sound wrong. Can you change the MAC address on the status page to 88?
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I think it would be better if I take a break for a bit and let you troubleshoot with Furry so I don't distract things. I feel we are VERY close to some kind of outcome, even if it isn't a solution. Feels like we are just missing one obvious thing. I will chew on it while you two troubleshoot and post again later. Good luck!
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Your right.
88 is LAN and 89 is WAN. Wifi maybe piggy backing off the LAN MAC. I seen this on some low end model router. I believe the wifi and LAN should be separate MACs generally and are on newer and more high end routers. So 3 MACs should be seen.
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Ya as long as the MAC addresses are the same on the sticker and on the UI, we can move past this. ::)
I'd disable the wifi on the 615 and any wifi on the PC, just be LAN wired for now while your troubleshooting this.
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Sticker is the same as the WAN but 88 instead of 89 at the end Furry^
Don't see any option to change anything on the status page
For some reason now I am having internet access through the ethernet cable by plugging the ethernet cable from my PC into the DIR's LAN and then the other cable from the DIR's WAN to the TP Link's LAN. When I tried before when I was looking at the IP on the DIR's status page I am 99,9% sure that didn't happen. It randomly happened while the DIR was connected to the TP Link when I disabled both of my wireless adapters. Not sure if it is expected to work regardless when it is connected to the TP Link. However, still doesn't work when connected from the DIR's WAN to the wall jack.
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"Don't see any option to change anything on the status page"
Last quirp before I take a break, but to change the WAN MAC you go to Setup > Internet > "Manual Internet Connection Setup" button (http://support.dlink.com/emulators/dir615_revC/310NA/sel_wan.htm) > On the bottom of page there is a place you can enter another MAC address for the WAN. Clicking "Clone your PC's MAC..." will change the WAN MAC to your laptop's ethernet MAC, which we don't want. Instead, change it to ANY MAC address that isn't in use. Maybe just change the last digit to 80 so it's different from everything else but still looks like a Dlink MAC.
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Post a picture of the 615s status page while it's connected to the TPLink. So the 615 is working while it's WAN port is connected to the TPLink router. Means that there is a issue between the 615 and your ISP service outlet. :o
Sticker is the same as the WAN but 88 instead of 89 at the end Furry^
Don't see any option to change anything on the status page
For some reason now I am having internet access through the ethernet cable by plugging the ethernet cable from my PC into the DIR's LAN and then the other cable from the DIR's WAN to the TP Link's LAN. When I tried before when I was looking at the IP on the DIR's status page I am 99,9% sure that didn't happen. It randomly happened while the DIR was connected to the TP Link when I disabled both of my wireless adapters. Not sure if it is expected to work regardless when it is connected to the TP Link. However, still doesn't work when connected from the DIR's WAN to the wall jack.
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"Don't see any option to change anything on the status page"
Last quirp before I take a break, but to change the WAN MAC you go to Setup > Internet > "Manual Internet Connection Setup" button (http://support.dlink.com/emulators/dir615_revC/310NA/sel_wan.htm) > On the bottom of page there is a place you can enter another MAC address for the WAN. Clicking "Clone your PC's MAC..." will change the WAN MAC to your laptop's ethernet MAC, which we don't want. Instead, change it to ANY MAC address that isn't in use. Maybe just change the last digit to 80 so it's different from everything else but still looks like a Dlink MAC.
Done.
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Post a picture of the 615s status page while it's connected to the TPLink.
Sticker is the same as the WAN but 88 instead of 89 at the end Furry^
Don't see any option to change anything on the status page
For some reason now I am having internet access through the ethernet cable by plugging the ethernet cable from my PC into the DIR's LAN and then the other cable from the DIR's WAN to the TP Link's LAN. When I tried before when I was looking at the IP on the DIR's status page I am 99,9% sure that didn't happen. It randomly happened while the DIR was connected to the TP Link when I disabled both of my wireless adapters. Not sure if it is expected to work regardless when it is connected to the TP Link. However, still doesn't work when connected from the DIR's WAN to the wall jack.
https://ibb.co/gEUjVa (https://ibb.co/gEUjVa)
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Looks good there. ;)
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Looks good there. ;)
Yeah but not working if the DIR 615 doesn't connect to the TP Link first.
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I presume there is a problem between the 615 and ONT.
Can you try this with the 615 and the ONT wall out let on your PC?
Turning a router into an AP. (http://forums.dlink.com/index.php?topic=40856.0)
You wont be using the WAN port for this test. Just connect wall out let to LAN port on 615 and PC to same.
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I presume there is a problem between the 615 and ONT.
Can you try this with the 615 and the ONT wall out let on your PC?
Turning a router into an AP. (http://forums.dlink.com/index.php?topic=40856.0)
You wont be using the WAN port for this test. Just connect wall out let to LAN port on 615 and PC to same.
So I connect the DIR to the wall and to my PC and then follow the guide you linked?
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Do the guide first with your PC. When you save settings and reboot the router, then connect the wall out let to the LAN port. You'll loose conection to the web page on the router maybe. The IP address seen on your PC should be the ISP IP address 10.something something something. Not 192.168.2.something.
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Any update on this? If your still having issues, the next logical step is to try the Dlink somewhere else, preferably somewhere that has the same ISP as you. Or ask your brother if the router was working normally before giving it to you. Maybe it was acting up before and that's why he got a new one and gave you his.
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Been really busy. Should be home early tomorrow so will do the AP test there.