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The Graveyard - Products No Longer Supported => IP Cameras => DCS-2630L => Topic started by: eebclee on December 10, 2015, 08:09:16 PM

Title: FTP doesn't work
Post by: eebclee on December 10, 2015, 08:09:16 PM

FW version 1.01.02

I have 4 other D-Link cameras with the same FTP settings and they work fine, I haven't been able to get FTP on the DCS-2630L to work.  It won't transfer video or pictures, and if I try the test button it says it fails.  Unfortunately the camera log itself doesn't provide any useful information on the cause of the failure.  I was puzzled because on the FTP server side, the server was showing successful connections but no file transfers.  So I started digging in the FTP logs and saw this:

Code: [Select]

12/10/2015 19:35:10.686|[FTP:83761:x:x.x.x.x]] READ : *CWD /20151210*
12/10/2015 19:35:10.687|[FTP:83761:x:x.x.x.x]] WROTE: *550 "/20151210": No such file or directory.*
12/10/2015 19:35:10.689|[FTP:83761:x:x.x.x.x]] READ : *MKD /20151210*
12/10/2015 19:35:10.691|[FTP:83761:x:x.x.x.x]] WROTE: *550 Access not allowed.*
It looks like instead of putting the files in the specified directory (like the other D-Link cameras) it's trying to change into a directory that doesn't exist, then trying to create that directory (which the server doesn't allow because I'm already sending it to the directory I want the files in).  Seems like a bug.  Is there a way to get it to use the specified directory instead of making up its own directory?

Title: Re: FTP doesn't work
Post by: FurryNutz on December 11, 2015, 07:05:48 AM

I'd be curious to see if you manually created the folder and gave permission, would it work? This is only a test to see.
I'll forward this to D-Link for review.

Title: Re: FTP doesn't work
Post by: eebclee on December 11, 2015, 08:45:37 AM

It then wants to make another subdirectory for the hour.  So by default instead of putting your files where you ask, it puts them in date/hour subdirectories.  It's not a bad feature, but especially since it's inconsistent with their other cameras it needs to be optional.  Preferably both date and hour would be optional.

Title: Re: FTP doesn't work
Post by: FurryNutz on December 11, 2015, 08:49:58 AM

Can't be made easy to test huh. Oh well. I'll forward this on for review. IF you need more immediate help, I recommend getting on the phone and talk to support. I presume any changes will be in the next FW update and no idea of time frames.

Title: Re: FTP doesn't work
Post by: ubhits on June 27, 2017, 01:45:37 PM

Any updates on this request ?
Can we please have the date and hour folders in the FTP upload feature for images and video as optional please.
I can't get this camera to upload to the Zipato FTP server because the FTP server doesn't allow creating folders. It only allows to upload files.

Title: Re: FTP doesn't work
Post by: FurryNutz on June 29, 2017, 08:43:22 AM

Maybe try a different FTP server?

Might check with the Mfr of your current FTP server to see if there is any help on this with there server SW.

Quote from: ubhits on June 27, 2017, 01:45:37 PM

Any updates on this request ?
Can we please have the date and hour folders in the FTP upload feature for images and video as optional please.
I can't get this camera to upload to the Zipato FTP server because the FTP server doesn't allow creating folders. It only allows to upload files.