D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: MPDamon on May 19, 2009, 08:15:55 PM
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I am running 1.20 and have been since it was released in Beta. Did all the settings from scratch. No config file upload.
Every few days I have to reboot the router as the wan connection doesn't respond. Tonight it was actually really slow and the 4500 would not allow a logon to it's web interface from a wired or wireless computer. After the reboot everything is fine again.
Been on these forums for quite some time trying to get things worked out with the 4500 offering as much feedback as I could on issues. It's really getting old though.
Also I want to note that as I posted in the beta feedback thread if I turn on auto calculation of the internet speed I get crazy numbers. Like 48 meg uploads and such. I have Charter Cable. 20 Down and 2 Up.
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Same issue here, I described mine in under the UPnP thread since that was the initial issue I saw after flashing with 1.20:
http://forums.dlink.com/index.php?topic=5462.0
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I can confirm this, kinda wish i could downgrade :-\
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Just wanted to add that the reason I posted about the crazy auto detect upload speed is because I wanted to make sure it wasn't related. Wouldn't seem to be but it is odd and it's possible the new firmware has a problem either with my isp or modem.
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Is there anything in the log indicating the router is locking up? Maybe you can try using a syslog and see what it spits out.
How do you have router configured?
Please list DNS servers, firewall settings, Network settings etc...
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I can confirm this as well. Only had like 1-2days after the flash and it happened to me lastnight went to sleep and samething in the afternoon. Rebooted DSL & Router and its fine lets see how long it last.
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Seeing the same problem. Had been using v1.15 since it came out with no reboot required unless settings change required it. Installed v1.20 the day after it came out. WAN access (and configuration access) totally froze up yesterday. Recycled power and all was well again.
Has all the symtoms of a memory leak issue within the router firmware. Using all default firewall and
WAN access settings. Using Comcast DNS, not advanced DNS.
Other than that firmware seems to working ok with 9 computers, a home server, 2 PS3's, and serveral printers on the local network.
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Is there anything in the log indicating the router is locking up? Maybe you can try using a syslog and see what it spits out.
How do you have router configured?
Please list DNS servers, firewall settings, Network settings etc...
Can't ever get to the log. Would much rather see you guys start testing and set up a syslog but I will try to install kiwi tonight if I have time. Is it still free?
Using Open DNS, SPI is off. Network settings I use reservations. Gamefuel is on with auto classification plus 2 rules for the 360 and PS3 for all traffic on all ports to get highest priority. Some port forwarding rules but nothing major. Been really the same setup I have had since buying the router.
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I do test and don't see the issue. I'm using a 4500 at home with no problems.
I believe kiwi is still free.. You can probably look around on line and find it. if you can't PM me and I'll send you a link
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I do test and don't see the issue. I'm using a 4500 at home with no problems.
I believe kiwi is still free.. You can probably look around on line and find it. if you can't PM me and I'll send you a link
what hardware version do you have at home?
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I have just set Kiwi to SysLog the router. It always seems to freeze up around 5:30 PM EST and it did so today (I think that's what time it was when I last flashed it with 1.20).
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I'm using A1.
How is the environment where the router sits? Any cordless phones, microwaves, mirrors etc..
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I'm using A1.
How is the environment where the router sits? Any cordless phones, microwaves, mirrors etc..
Nothing like that. Again the problem just started with 1.20. Nothing has changed except the firmware.
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When your router reports 40 megs up can you do a speed test see what it is actually reporting
then try locking your uplink speed to 2megs and reboot the unit from the router not but taking out the power cable. do another speed test.
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Ok guys it just happened to me. My internet started slowing down and then basically halted. I had to reboot the router and then everything was fine again. This is the first time that this has happened to me on fw 1.20 nevertheless I'm starting to get concerned that there may be another problem lurking in this fw. The other versions never required me to reboot to maintain the connection. I also noticed that it was racking up lan side errors. I ran the kiwi syslog earlier today and didn't see anything abnormal.
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When your router reports 40 megs up can you do a speed test see what it is actually reporting
then try locking your uplink speed to 2megs and reboot the unit from the router not but taking out the power cable. do another speed test.
Sure. I can tell you my upload is 2 meg. I always use the manual and set it to 1700. But was just letting you know the bug.
I can tell you that it doesn't always come up as 40 meg. Sometimes it's 60 meg or just random speeds. also I have ran the speed test after it does it and it doesn't seem to change what the speed test is... just seems to be way off on the calculation.
With that said I will do exactly what you asked and give you the results.
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Ok all users experiencing this issue please list you ISP, type of modem(brand), Internet type, How much bandwidth up and down.
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Is there anything in the log indicating the router is locking up? Maybe you can try using a syslog and see what it spits out.
How do you have router configured?
Please list DNS servers, firewall settings, Network settings etc...
Ru,
Same issues here. I have my router set for DHCP from my cable modem, and my advertised speed is ~16Mbps Down and 3 Mbps Up (Cox.net). However, after a couple of days (I cannot time exactly when it starts going out as I am not home for the majority of the time) my connection starts dropping to about half advertised speed (usually it is actually 50% greater than advertised speeds, giving me 24+ Mbps on Speedtest.net tests) and from there the connection continues to degrade - until I perform a reboot. Then, all of a sudden, voila - it is back to normal.
For instance, right now, before a router reset, I get the following:
(http://www.speedtest.net/result/478822031.png) (http://www.speedtest.net)
Removing the router from the equation, I get:
(http://www.speedtest.net/result/478834899.png) (http://www.speedtest.net)
I had previously turned off logging as I thought it was occurring only when the logs were getting full, but since this is still occurring today, I know now that this is not a log full issue.
I had previously thought this was a Cox issue and have been on the phone with them 3 times over the last 2 weeks (mostly weekends) trying to get the issue resolved, thinking that my ancient Motorola SB5120 Cable modem was finally beginning to die - during troubleshooting on the last two calls I removed the router from the loop and my connection is immediately back to some semblance of normalcy.
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I'm on comcast cable using a linksys befcmu10 v4 modem Firmware Version: 2.0.3.4.2-1212 . Here is my modem status page:
Acquire Downstream Channel 645000000 Hz Locked
Connectivity State Operational Operational
Boot State OK Operational
Security Enabled BPI+
--------------------------------------------------------------------------------
Downstream Channel
Lock Status Operational
Modulation 256QAM
Channel ID 4
Provisioned Rate 17600 kbps
Symbol Rate 5360.537 Ksym/sec
Downstream Power -1.7 dBmV
SNR 34.6 dB
--------------------------------------------------------------------------------
Upstream Channel
Lock Status Operational
Modulation 16QAM
Channel ID 10
Provisioned Rate 2200 kbps
Symbol Rate 5120 Ksym/sec
Upstream Power 33.4 dBmV
When I first flashed to this fw I didn't have any problems with it but all of the sudden now I do. There is no warning only a massive slowdown when accessing the net. Only a reboot will return the bandwidth to normal.
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Ok all users experiencing this issue please list you ISP, type of modem(brand), Internet type, How much bandwidth up and down.
ISP: Verizon
Modem: N/A (There is no modem with FiOS)
Internet type: FiOS (FTTH)
Bandwidth: 20 mbps symmetrical
When the slow down occurs (24 hrs after the last router reboot for me) web pages take forever or fail to load and existing internet connections are disconnected (Xbox Live, online gaming, etc.). I have yet to measure the available bandwidth when this occurs because of harassment from other users on the network to get things up and running ASAP therefore the router is immediately rebooted when these signs are present.
Again, this all never occured before firmware 1.20 and the router would go weeks before needing a reboot due to either configuration changes or router lockup because of traffic overload (heavy torrenting).
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Whenever it goes down for me the router is inaccessible, the router display still says online, i can still retrieve email (imap gmail), but i can't access web pages, so the logs disappear when i reset. this never happened to me while i was using 1.15!
heres my speedtest
(http://www.speedtest.net/result/478877923.png) (http://www.speedtest.net)
Using a SB5120 SURFboard cable modem
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Same issues ever since I went to 1.20. Never had any issues with any beta or official firmware until 1.20.
Every other day I have to unplug my 4500 and all is OK.
It has been very frustrating the past few weeks. >:(
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I'm on comcast cable using a linksys befcmu10 v4 modem Firmware Version: 2.0.3.4.2-1212 . Here is my modem status page:
Acquire Downstream Channel 645000000 Hz Locked
Connectivity State Operational Operational
Boot State OK Operational
Security Enabled BPI+
--------------------------------------------------------------------------------
Downstream Channel
Lock Status Operational
Modulation 256QAM
Channel ID 4
Provisioned Rate 17600 kbps
Symbol Rate 5360.537 Ksym/sec
Downstream Power -1.7 dBmV
SNR 34.6 dB
--------------------------------------------------------------------------------
Upstream Channel
Lock Status Operational
Modulation 16QAM
Channel ID 10
Provisioned Rate 2200 kbps
Symbol Rate 5120 Ksym/sec
Upstream Power 33.4 dBmV
When I first flashed to this fw I didn't have any problems with it but all of the sudden now I do. There is no warning only a massive slowdown when accessing the net. Only a reboot will return the bandwidth to normal.
Your upstream power level is quite low. Ever think that might be the problem?
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We're doomed
I cant deal with this anymore
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The only difference for me between the beta 1.20 and now is that I switched my phone service to vonage but that shouldn't make any difference. There is definately something wrong with this 1.20 fw and has been previously mentioned when the slowdown occurs the router menu is not accessible. This is terrible. I was playing css when it happened the other day and I could maintain my game connection but once I closed that I couldn't access web pages until I rebooted.
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Same problem here. Bought the router a month or so ago, it worked fine. Upgraded to 1.20, now it lasts maybe a couple of days then needs a power cycle.
My ISP is Everest (SureWest), and it's typical (good) cable speeds. Please help!
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I have been having this issue when i upgraded same thing every frew days it crashes
but does not look like it crashes but all network conectivity is down .
I have to restart by pulling the plug.
Followed the directions when upgrading the firmware
Backup config
I updated it
Restart
set to defaults
Restart
Restored backup
Restart
I am with TimerWarner in socal with there basic plan.
I do have a decent amount of virtual rules set.
Running G,N on 2.4hz (have to keep G because of my phones kinda sucks would like to use 5ghz)
This is becoming a real pain since i do alot of remote stuff from work and need to get on my home machine.
Please try to fix this.
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Ok everyone who is experiencing this.. reset the unit to factory default. Build your config from scratch.. Do not load your backed up config. Trying to figure out the lowest common denominator of what may be the issue. Also for those who haven't yet list your entire set from modem, bandwidth, ISP, Type of internet etc..
keep in mind.. those of you with DSL will need to bridge your modem if you're pulling a private WAN IP.
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For all the people experiencing reboots, when you upgraded the firmware did you do the following?
I had so many issues with 1.12, 1.15 and 1.16 that I took every percaution when loading 1.20.
I unplugged the router from everything except 1 computer which had the firmware to upload.
I did a 30/30/30 reset before installing the firmware.
1. when the unit is powered on, hold down its reset button for 30 seconds
2. while still holding down the reset button, unplug the router from power and hold for an additional 30 seconds
3. still holding down the reset button, turn on power to the router again and hold for 30 more seconds
I did a 30/30/30 reset after installing the firmware.
I then loaded my configuration from scratch. I had saved off all my customizations to a txt file on the 1 computer connected to it that I could just cut and paste.
After I had the configuration loaded, I then plugged it back into the uplink and local LAN.
I have 2 computers hooked up via LAN.
I have 1 actiontec router which acts as an ethernet to MOCA bridge also connected via LAN port.
Another actiontec router on the other side of the coax doing a MOCA to ethernet bridge, with 2 devices and wireless on that side, but getting their DHCP from the d-link.
I've got a virtual server setup, nortel trigger port and 6 gamefuel rules.
Previous to 1.20 I was getting LAN packets dropped all the time, now I'm not, and 1.20 has been very stable, no reboots, no crashes. Previous to that I was getting LAN ports disabling themselves under high load.
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I to am not seeing this issue and I have this set up at home and works great.. I'm not ignoring the fact that some of you users are seeing this which is why I'm asking all these questions to get LCD of issue. I am keeping tabs of activity at home to see if I can catch anything.
Follow what d01100100 posted and give that try. Also try contacting ISP and see if they can provision your modem, then clone your PC's MAC address so you'll pull the same IP everytime.
has anyone tried to power cycle modem as well? and when I mean power cycle I mean keep modem off for about 5 minutes.
then configure your router from scratch, save settings, turn off router, boot up modem wait for it to fully boot then boot router.
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FYI i have not tried to much as i do not have much time to sit around testing.
I did try a fresh install with adding my configure info from scratch with no luck.
Why doesn't D-Link collect config.gws files from people having trouble and find the LCD.
All i know is i have a router that is no longer reliable and maybe time to buy a new one.
If you need specific information concerning my setup please let me know.
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I to am not seeing this issue and I have this set up at home and works great.. I'm not ignoring the fact that some of you users are seeing this which is why I'm asking all these questions to get LCD of issue. I am keeping tabs of activity at home to see if I can catch anything.
Follow what d01100100 posted and give that try. Also try contacting ISP and see if they can provision your modem, then clone your PC's MAC address so you'll pull the same IP everytime.
has anyone tried to power cycle modem as well? and when I mean power cycle I mean keep modem off for about 5 minutes.
then configure your router from scratch, save settings, turn off router, boot up modem wait for it to fully boot then boot router.
Surely you're joking. Contact my ISP and get them to provision my modem? With all due respect, please fix your code. This is not the time to be pointing fingers elsewhere.
And yes, I did a full reset and built from scratch.
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This is truly a firmware issue. I have been using this modem almost since the day it came out and been using all the Beta code and latest versions without any issue until 1.20. Which has cause me nothing but headaches.
>:(
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I can't pinpoint what it is. I have started from scratch. I guess nothing is left to do but to turn everything off and see if it works and start turning one thing on at a time. Just had to reboot again this morning.
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What about torrents? Do you guys download torrents? I've noticed that routers dies more often when there are hundreds or thousands of simultaneous connections, plus it dies faster when upnp turned on...
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I'll do the 30/30/30 reset later on tonight an report back.
As for torrents - no - I do not use torrents or any other type of file sharing.
Finally, I had some minor issues with 1.15, none really with 1.16, but this one has been flawed since I almost installed it. I tried downgrading, without realizing that I could ot, so I am stuck with it....
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I do not use torrents either.
But keep in mine was running fine for months before this patch.
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I do use torrents, 24/7. I know that can put a strain on routers, but if a $40 WRT54G can handle it...
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I do torrents 24/7
I have UPnP enabled as well
am On Wifi-N on my MacBook Pro
and Lan on my Lenovo-R61 laptop
1.15 firmware was perfect for me. I had about 50 days uptime without rebooting the router , now with 1.20 only 1 day and then have to reset the router otherwise it starts not working.
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I use torrents periodically. I had a 2.4MB/s (yes that's capital B as in bytes) torrent going earlier today.
I only have 1 computer on my network running torrents to reduce the overall entries in the NAT table. I cap the global maximum number of connections to 100.
I do not enable the UDP features of the torrent (DHT network or Local Peer Discovery), too easy to flood the router table. I only keep a TCP Virtual Server in place, single port forwarded. I do not use UPNP, I consider it too much of a security risk. I don't torrent over wireless, LAN only.
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I'm seeing this exact same issue. I think it has to do more with incoming connections like torrents, WHS, and gaming. The only reason I say this is if I don't download torrents or remote in to my WHS everything seems to run smooth. If I start some large torrents this issue seems to show up after that. It has also showed up when I remote into my WHS and either remote console in or upload files. I said gaming as I had it lock up during an Xbox Live session, but I also had torrents going on at the same time. Nothing in the log seems to show anything out of the normal.
My ISP is COX, using a Motorola SB5101 cable modem, and I have 16MB DN 3 UP. This only started happening since the upgrade to 1.20 also.
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I think that torrents might be the key here. When my kids bt heavily the problem occurs although nothing in the logs is abnormal. No bt and the problem doesn't surface.
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I think that torrents might be the key here. When my kids bt heavily the problem occurs although nothing in the logs is abnormal. No bt and the problem doesn't surface.
i disagree ... first I had no problems at all with this firmware but now i have to do a reboot pretty often ... wireless disconnects, speed decreasing to a few kilobytes, shareport unavailable (no device found until reboot) etc.
I don't torrent at all!
I have 3 wireless clients (2 PC, 1 Wii) and 3 wired clients (1 PC, 1 Xbox1, 1 Xbox360) online, but the error occurs even if only one computer is online.
I never ever had these issues using an older firmware (not even using beta ones)!
And yes, I did everything from scratch as I do every time I flash a new fw to my router.
My cable modem shows:
Downstream Channel
Downstream Status
Operational
Channel ID
124
Downstream Frequency
562000000 Hz
Modulation
256QAM
Bit Rate
55616000 bits/sec
Power Level
8.0 dBmV
Signal to Noise Ratio
39.0 dB
Upstream Channel
Upstream Status
Operational
Channel ID
3
Upstream Frequency
41000000 Hz
Modulation
16QAM
Bit Rate
5120000 bits/sec
Power Level
49.7 dBmV
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Wow so torrents cause the router to lockup? Wow. I have FIOS internet and replaced their Actiontech router for the DGL-4500 because of the small nat table on the Actiontech. The actiontech router would freeze when the nat table floads. Now you guys are telling me that the DGL-4500 is the same.. This really stinks.
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I honestly regret buying a Dlink product. I have had nothing but problems since Feb and the support is total rubbish.
http://forums.dlink.com/index.php?topic=5652.0
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It could be something as simple as lowering the number of connects/speed you allow the torrent to use.
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It happened again, it seems like the router freezes, i've tried cooling fans near router and modem, still freezes, this is getting annoying! if the person who debugs problems doesn't see problems, then try using the firmware on dlinks website again, it seems like theres many people with this problem.
Keep doing the default settings reset and still freezes!!
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My router has been up for over 3 days now and it's still behaving so I'm puzzled by what the problem could be. I'm hoping that as more people search for an answer that one will be found.
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maybe we can write to dlink so that we can get some professional help
the 855 and the 655
work great
we need to get some attention in this support page from dlink tech support
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Well all of the sudden my router turned stupid while surfing the net and I had to power cycle it to get things going again. This is getting old..at least the 1.16 I was using stayed connected to the net. Give me back 1.02 and I won't ask for any more updates.
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maybe we can write to dlink so that we can get some professional help
the 855 and the 655
work great
we need to get some attention in this support page from dlink tech support
Have you read some of what is being said of lately in the dir-655 board?
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OK, I was away for the weekend but I had SysLog on the whole time and still went down daily including just minutes ago today.
I checked the logs and found the same informational messages being logged before the router was rebooted and they say as followed:
"DNS relay ALG rejected packet from 192.168.0.x to 71.242.0.12" OR "to 71.252.0.12"
Since I have Verizon FiOS, these are Verizon's DNS servers. I have had ZERO issues in the past and no one else who has FiOS using these DNS servers without a D-Link router with new firmware has these issues. I also have never touched any of the Advanced DNS settings in the config and have made zero config changes since the new firmware except for SysLogging after issues began.
As for the speculation about torrents causing this issue, ever since the firmware has been updated to 1.20 absolutely no torrents have been used on the network.
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For you guys with the problem do you have learn netbios from lan enabled? I had mine disabled but now I've enabled it just to see if it makes a difference.
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since the 655 and the 855 don't frease up i would say without a doubt
that they are better than the dgl4500 anon
if someone knows how to downgrade to 1.15 or 1.02 from 1.20
pls help
anyone know which mode is better? NetBIOS Registration mode
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Alright.. everyone that is having this issue, we would like to take a look at your configs as some of you requested. Please save your config with no password so we can load it on our routers for testing.
**Before backing up config temporarily disable any firewalls and AV's and backup config from a wired connection to prevent any errors.
Also if you please can, to keep things organized put your config in a folder or zip it up before uploading and also attach a text doc of some sort with a description of your settings at home. (e.g. internet type, bandwidth, and modem) Please label it with your username on the forums so we can keep track of it.
We're trying to fix this issue so the more detailed the better
Public FTP:
ftp://dlink.serveftp.net
User: public
Pass: public
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since the 655 and the 855 don't frease up i would say without a doubt
that they are better than the dgl4500 anon
if someone knows how to downgrade to 1.15 or 1.02 from 1.20
pls help
anyone know which mode is better? NetBIOS Registration mode
This from the dir-655 board
http://forums.dlink.com/index.php?topic=5281.0
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I'm trying to upload my files but the server says that I don't have permission to do that.
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Give it about an hour. The admin did not set permissions. Sorry about that.
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Does this firmware increase the DHCP reservations? The one thing I hated when I went from a DGL4300 to the DGL4500 was the small reservation limit. I have around 50 devices on my network and with the DGL4300 I didn't have a problem with the number of reservations. But the DGL4500 for some reason has a paltry limit of only 24.
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I HAVE THE FOLLOWING: 2 XBOX 360'S - 1 WIRED - 1 WIRELESS. CABLE MODEM WITH 6.0 DOWN 256K UP. OK SO THE WIRELESS 360 WORKS FINE, THE WIRED 360 WICH IS THE ONE I PLAY THE MOST HAS A STATIC IP. I GOT UPNP ALLOWED,MOST THE COMMON SEETINGS I HAVE FOUND IN THIS FORUM. SINCE I FINALLY FIGURED OUT HOW TO SET UP GAME FUEL FOR THIS XBOX EVEY DAY I GET THE FOLLOWING MESSAGE FROM MY XBOX: THE XBOX CAN CONNECT TO THE INTERNET BUT CAN NOT CONNECT TO XBOX LIVE, TRY RESTARTING YOUR ROUTER BY UNPLUGGING FOR 30 SEC AND TRY AGAIN. AND THIS WORKS BUT EVERY DAY I GO THROUGH THIS. I AM SCARED TO EVEN TRY 1.20. PLEASE HELP? NOOB! PS: WIRED CPU WORKS FINE, WIRELESS PS3 WORKS FINE, WIRELESS IPOD WORK FINE!
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One more thing if anyone can do this when you upload your configs can you also include a packet capture of activity when your WAN connection starts to slow down or lock up.
defaultPlayer, thanks for loading yours
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Does this firmware increase the DHCP reservations? The one thing I hated when I went from a DGL4300 to the DGL4500 was the small reservation limit. I have around 50 devices on my network and with the DGL4300 I didn't have a problem with the number of reservations. But the DGL4500 for some reason has a paltry limit of only 24.
That's a lot of devices to connect to a single router. If you are connecting that many, maybe you need to find a new business class device or something to handle that load. These are home routers, not meant to connect more than 20 or 25 devices max. What some of you people do, is going above and beyond. If it fails, well...then that's on you. That's more user error than anything. Again, it's a home class device, not meant for THAT many devices. With that many devices even, you could still cause the router to malfunction, from so many connections. On average, each device MAY have at least 50 or more concurrent connections.
I will definitely say that there are MANY problems with this firmware. Hence why a lot of people are having issues. A lot of which you people thought I was crazy, when I experienced them and reported back. Go figure right?
And as stated earlier, you cannot downgrade firmware.
Now, I will say that a lot of you have provided a LOT of good feedback. One of the biggest problems I believe is to be the UPnP not forwarding correctly, regardless of the NAT filtering settings. This is a problem. One being, because it can flood the table, and cause your router to lock up as you have said. And two, it can cause connectivity issues as you have seen (such as locking you out of the GUI/requiring a hard reset) via WAN and LAN and even over the WLAN.
Cooling these routers is another big thing too. If you can, bust out the stand that you have, and set the router upright. The antennas should be like a T shape, while it's standing upright.
My suggestion is to just be patient while waiting for a fix.
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defaultPlayer, thanks for loading yours
No problem. I can only hope that it and a record of my SysLogs can lead to a quick fix so my router will work as it did when I bought it and even improved like updated firmware should do.
That's a lot of devices to connect to a single router. If you are connecting that many, maybe you need to find a new business class device or something to handle that load. These are home routers, not meant to connect more than 20 or 25 devices max. What some of you people do, is going above and beyond. If it fails, well...then that's on you. That's more user error than anything. Again, it's a home class device, not meant for THAT many devices. With that many devices even, you could still cause the router to malfunction, from so many connections. On average, each device MAY have at least 50 or more concurrent connections.
One of the reasons that some of us have purchased this router is because it is a high-end residential device (as is the DIR-855 which is practically the DGL-4500's sucessor). As such, it is to be expected that numerous devices will be connecting to the router more than your average home network. It is unreasonable to expect people with extensive home networks to spend thousands of dollars on business class equipment when they are not running a business. I might not have 50 devices, but I do have roughly 35 devices connected to the network. Does that mean I'm running a business and need business level equipment? No, because my existing equipment does the job just fine when it's working properly. Yes, I might want to consider using business class network equipment if I had the money to afford it and wanted business level performance. However, as homes become more digitally connected we will see more powerful home level devices to support them and more homes with devices that interface and connect to the home network.
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DefaultPlayer, this is NOT a high end home networking device. It is like ANY other one. The only difference is that it's more geared towards people who game. This is what separates that from business class devices. Those ones are meant to handle the load of 30 or more concurrent network devices simultaneously running.
Again, it's not some top end gaming router. It's like any other router for a simple home network. It's been stated MANY times that it cannot support more than 20-25 devices, period.
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DefaultPlayer, this is NOT a high end home networking device. It is like ANY other one. The only difference is that it's more geared towards people who game. This is what separates that from business class devices. Those ones are meant to handle the load of 30 or more concurrent network devices simultaneously running.
Again, it's not some top end gaming router. It's like any other router for a simple home network. It's been stated MANY times that it cannot support more than 20-25 devices, period.
I have around 50 devices on my network. I have zero problems. I never need to reboot, I have no problem hitting 850mbs to 900mbs throughput on my internal network through the DGL4500 and have no problem hitting 50mbs internet download speeds and 20 mbs upload speeds from my FIOS connection.
I'm running firmware 1.15 on my DGL4500. My DGL4300 router also had no problem with several dozen devices on my network, although I only had around 35 to 40 devcies when I had my DGL4300.
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Again, it's not some top end gaming router. It's like any other router for a simple home network. It's been stated MANY times that it cannot support more than 20-25 devices, period.
Interesting, if it is not some top end gaming router than what router is? Why would D-Link market it as such and put a premium price tag on it? I was under the impression that these reasons is why it isn't branded under the normal DIR product line.
Additionally, I fail to see anywhere where D-Link specifically states that the router is limited to 20-25 devices.
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Jesus. My DGL-4500 is going crazy. I had the firmware 1.20 loaded with no problems for the past few days. Now all of a sudden, my connection has been dropping like crazy. I must have rebooted 15 times. This is so upsetting!!!!!!!!!!!!!!!!!!
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Interesting, if it is not some top end gaming router than what router is?
Spend a grand or so on a Cisco device and configure QoS.
Why would D-Link market it as such and put a premium price tag on it?
It's all blinged out with an LCD and everything. Great marketing.
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Alright.. everyone that is having this issue, we would like to take a look at your configs as some of you requested. Please save your config with no password so we can load it on our routers for testing.
**Before backing up config temporarily disable any firewalls and AV's and backup config from a wired connection to prevent any errors.
Also if you please can, to keep things organized put your config in a folder or zip it up before uploading and also attach a text doc of some sort with a description of your settings at home. (e.g. internet type, bandwidth, and modem) Please label it with your username on the forums so we can keep track of it.
We're trying to fix this issue so the more detailed the better
Public FTP:
ftp://dlink.serveftp.net
User: public
Pass: public
Just uploaded mine.
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Thanks for those of you that uploaded! Also can anyone get packet captures of the router slowing down or locking up? A packet capture should gives us more details than syslogs.. But if all you can get is syslog that's fine send those too. Would rather get packet captures.. Do what you can, if you can.
Thank you all.
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Thanks for those of you that uploaded! Also can anyone get packet captures of the router slowing down or locking up? A packet capture should gives us more details than syslogs.. But if all you can get is syslog that's fine send those too. Would rather get packet captures.. Do what you can, if you can.
Thank you all.
Problem is it's very hard to catch it when it starts slowing down. I got lucky once and caught it but usually by the time I get to it the router stops responding completely. What's the best thing for capture. I have used Ethereal in the past. Is there something better out there now?
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Ethereal's new name is Wireshark, by the way. The lead developer changed employers a couple of years ago and wasn't able to retain the name.
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yes use wireshark
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For those of you that uploaded your configs and docs:
deafultPlayer & phat78boy:Config loaded successfully however there is a password, please temporarily clear the password, save config then add password back
kenshinhimura: Attempted to load your config, but the unit locks up and freezes. What firmware version are you running and what hardware version? config maybe corrupt. restore unit to factory defaults and Try to re-flash firmware 1.20 again and Build a config from scratch then save config.
Puffnstuff: your config somewhat loaded but gave me a message saying RESTORE OUT OF VALID RANGE what firmware is your unit? Please try to reflash firmware 1.20 again.
**Users listed above please upload configs again after following suggestions
MPDamon: you're the only one that loaded successfully and had no password, we will look into your settings.
And again if anyone can also upload packet captures, or if you want to go an extra mile try a video of your router starting to slow or lockup. The more info I can get from you guys the better leverage we have to push to get this fixed.
**Remember to backup config from a wired connection**
Public FTP:
ftp://dlink.serveftp.net
User: public
Pass: public
Thank you all!
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Thanks for those of you that uploaded! Also can anyone get packet captures of the router slowing down or locking up? A packet capture should gives us more details than syslogs.. But if all you can get is syslog that's fine send those too. Would rather get packet captures.. Do what you can, if you can.
Thank you all.
I am experiencing the router slow down as I type this and am capturing packets with Wireshark as recommended.
Edit: I have now uploaded the packet captures and re-uploaded my config file without a password. My appologies about the first config file password, I did not reboot router after removing it for it to be applied.
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defaultPlayer,
Thanks got it.. i noticed in the pcap there's allot of traffic going to and from 192.168.0.8 but when i loaded your config and checked your dhcp list, 192.168.0.8 is not in your dhcp list. is that a static IP? what machine is 192.168.0.8? also can you send me a log again.. I replaced your original zip with the new one you sent. I believe your original had the logs in it correct?
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defaultPlayer,
Thanks got it.. i noticed in the pcap there's allot of traffic going to and from 192.168.0.8 but when i loaded your config and checked your dhcp list, 192.168.0.8 is not in your dhcp list. is that a static IP? what machine is 192.168.0.8? also can you send me a log again.. I replaced your original zip with the new one you sent. I believe your original had the logs in it correct?
192.168.0.8 was the client PC used to run Wireshark so that's why there's a lot of traffic to and from it. It gets its address from the DCHP server and does not have a DCHP reservation because there are already 24 reservations. I've never used a packet capture application before so forgive my lack of experience if I made a mistake. I'll also re-upload the SysLog from the last router slow down.
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Got it. Thanks!
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Wow so torrents cause the router to lockup? Wow. I have FIOS internet and replaced their Actiontech router for the DGL-4500 because of the small nat table on the Actiontech. The actiontech router would freeze when the nat table floads. Now you guys are telling me that the DGL-4500 is the same.. This really stinks.
I run my DGL4500 behind my Actiontec. I've uploaded and downloaded 600GB(.6TB) of Torrent data constantly over a short period with multiple machines with my 50/20 FIOS connection and not had any slowdowns or need to reboot. ALthough I am on 1.15. But still the Torrents and P2P don't cause me any problems with my DGL4500 behind my Actiontec. It runs just as fast after several months of uptime for both routers as it does when it's first booted. Which is extremely fast with my 50mbs/20 mbs connection.
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Well I posted earlier that my DGL-4500 with the 1.20 was all of a sudden crashing like CRAZY today. The internet would work for a few minutes then freeze. I tried everything possible to track down why it was doing it. I have Fios 20/5 internet with the DGL-4500 as the sole router. I have two computers hardwired to it along with a color laster pinter. I also have three wireless devices attached to the router. I didn't really experience any issues since loading the 1.20 firmware last week until late last night.
After doing everything possible, I found the cause of the problem (which was the strangest freaking thing). Apparently, a Virtual Machine of Windows Server 2003 on VMWARE would cause the router to crash. It even caused the verzion actiontec router to crash. I had this VM running about two weeks with no issues. We use it to stream audio and my partners have access to it via logmein. Apparently, something happened to the VM late last night that was causing my router to crash. Once I restored a snapshot of the VM from a few days ago, the problem was fixed and everything is fine again. I really don't get what happened.
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Uploaded config again. Sorry about the password. I will also try to get some time together and setup a capture for my network.
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Now I want to restore the router to a previous firmware so I can sell it =\
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Ru-Fi-Oh I'm using 1.20 firmware and built the config from scratch then saved it.
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Now I want to restore the router to a previous firmware so I can sell it =\
Sorry, but you're sol, no firmware downgrade possible once you go to 1.20
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For those of you that uploaded your configs and docs:
deafultPlayer & phat78boy:Config loaded successfully however there is a password, please temporarily clear the password, save config then add password back
kenshinhimura: Attempted to load your config, but the unit locks up and freezes. What firmware version are you running and what hardware version? config maybe corrupt. restore unit to factory defaults and Try to re-flash firmware 1.20 again and Build a config from scratch then save config.
Puffnstuff: your config somewhat loaded but gave me a message saying RESTORE OUT OF VALID RANGE what firmware is your unit? Please try to reflash firmware 1.20 again.
**Users listed above please upload configs again after following suggestions
MPDamon: you're the only one that loaded successfully and had no password, we will look into your settings.
And again if anyone can also upload packet captures, or if you want to go an extra mile try a video of your router starting to slow or lockup. The more info I can get from you guys the better leverage we have to push to get this fixed.
**Remember to backup config from a wired connection**
Public FTP:
ftp://dlink.serveftp.net
User: public
Pass: public
Thank you all!
Ru-fi-oh,
Just restored to default settings and reflash back 1.20
Will monitor the situation before uploading the log.
Hardware version A1
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Ru-fi-oh I reflashed the 1.20fw and guess what? It reloaded my config file just fine with no issues. Anyway I resaved the file and uploaded it again for you.
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Thanks all for loading your configs and docs.. I wanted to point out some of you may have had DynDNS accounts set in the config so when i loaded it, most likely it wasn't pinned to your public IP anymore. So I went ahead and disabled it. You might have to reboot your unit to have your DynDNS active to your IP. Sorry for any inconvenience.
For those that haven't uploaded anything and are planning to, please remove you dyndns entry before saving config
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I plan on getting mine up this weekend just have not gotten a chance to.
And yes I've been having to power cycle the router ever other night.
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Ok i lied i found some free time remotely to get it done.
I have uploaded 1 file hikari.zip into the upload folder on the ftp that contains gatewaylog.txt, gateway_settings.gws and a rtf file containing basic home network information.
Please let me know if you need anything further.
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Ru-Fi-Oh
sorry for asking this but maybe you have some idea on when an update patch or fix will be available?
i know thats what everyone wants but just to have a guess on when?
cause it's impossible to go on like this
the 1.15 was great really
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Ru-fi-oh,
Just uploaded my log, config files with the wireshark packets captured.
Thanks for your help in advance.
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Here's my update.. I will be meeting with the PM group of this product later today and I will present them with all the configs, docs and captures you guys sent. I understand how important it is to get everybody up and running normal again. i do not have an ETA on any fixes until I meet with them and even then it could take another week or so to come out with code. When we do get code it will still have to be tested first to make sure it doesn't brick your router then I will post it as Beta to get your feedback.
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Thank you for keeping us up to date. Lack of communication is sometimes more frustrating then the actual problem. Here is hoping for a quick update.
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I greatly appreciate your letting us know what's going on! It's good to know things are in motion.
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Another issue I'm having is when I try logging in after I disabled CAPTCHA it says invalid password for as long as it wants.
I have this big issue in Firefox, i switch to Safari and it works fine.
I go on my Windows laptop and try it on GoogleChrome works fine.
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Just So you know I updated to 1.20 and has been working flawlessly with no problems, my uptime has been constant now for 4 days with now issues , everytime i boot up my lan or wireless labtop my net is working fine and speeds are great. I am on comcast Motorola Surfboard 6120 Docsis 3 Modem.
I followed (d01100100) directions when updating firmware 30/30/30 reset method and worked flawlessly, I can also say i updated my buddie's Dgl 4500 same method and his is working flawlessly also. only minor thing we have an issue is with the PS3 when doing updates to the ps3 is kinda slow downloading not sure if this is a ps3 sever problem or a config, problem with the router, other then that it has been mint. Just thought i would give some info to updating method. that i read on here with the 30/30/30 reset.
Thanks (d01100100).
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not calling you a lier or anything but alot of people on this forum
complain about a freeze after 3-4 days
so ither your case is rare or whatever
sorry if i hurt you
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I would like to know exactly what changed from the beta release to the final release of this fw. I don't recall any issues when I ran the beta version including the slowdown. I never had to powercycle the router on the beta and it stayed up for well over 4 days without powering down.
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not calling you a lier or anything but alot of people on this forum
complain about a freeze after 3-4 days
so ither your case is rare or whatever
sorry if i hurt you
Not at all Grove, Maybe because Im using a Docsis 3 modem, and paying extra for the faster service on comast, but this firmware update has been very stable for me , except the little problem with my Ps3 being slow but that's about it. Im getting 30 to 40megs down and 7 to 8 megs up. It is rare that alot of people are having issues with this firmware, but i followed the 30/30/30 method and worked fine, Possible because i upgraded from 1.02 to 1.20 maybe?.
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I have the exact same problem, and mine seem to really hate (UPnP) connections. As soon as a UpNp transfer is complete router goes into la la land and I have to rebo ???ot it.
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I reflashed 1.20firmware follow Puffunstuff.
It work fine without freeze!
1.20beta and 1.20final are same file because same hash(md5).
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not calling you a lier or anything but alot of people on this forum
complain about a freeze after 3-4 days
so ither your case is rare or whatever
sorry if i hurt you
Considering the fact that until 1.20, every single firmware before that, including 1.12, 1.15 and 1.16 caused LAN TX Packets dropped caused me issues, it might be hardware revision specific. I had zero success with 1.12+ firmwares until 1.20, and I couldn't downgrade below that.
Originally my router came with 1.02, and when I did the upgrade from 1.02 to 1.12 is when my troubles started occurring. I've had nothing but issues with the DGL 4500 since I upgraded, and finally ordered a new different router before decided to install 1.20 as a "last chance".
I disable lot of the extraneous cruft on the DGL-4500. I don't allow it to serve up DNS. I statically set the majority of device IP addresses in DHCP. If I can hardcode it for my home network, I do that. It might the customizations I'm doing to minimize the **** going to the router is enabling it to handle the load. I don't allow it to do dyndns updates. I had my dyndns account locked out because the damn router kept rebooting with 1.15. The NTP update at boot was causing a config change... which caused the router to reboot, and sending a DDNS update request every 30 seconds.
I've seen posts on here of people asking the router to do everything for >10 devices. That's a lot to ask for 1 device. It's even worse if you have a high speed line like FIOS where processing that much traffic with the router's firewall is a lot of computing power. I have 12 devices on my home network, 3 of which are routers themselves, and they spread the work. It might be I'm just not stressing my DGL with multiple complex tasks allowing it to do the simple task, aka routing.
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Another issue I'm having is when I try logging in after I disabled CAPTCHA it says invalid password for as long as it wants.
I have this big issue in Firefox, i switch to Safari and it works fine.
I go on my Windows laptop and try it on GoogleChrome works fine.
CAPTCHA Bug thread (http://forums.dlink.com/index.php?topic=5699.0)
Thanks Ru-Fi-Oh for the update, and all future updates ;D
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Hey I wasn't implying that I no longer had any problems. I simply stated that there was no problem with my saved config file as I was able to reload it without any problem after I reflashed my router for like the 5th time with the 1.20 fw. My router has been up a little over two days now and it's slowing down again and I run kiwi when I can to capture something that will hopefully help in finding a resolution to this problem.
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It's horrible here!
I made a 30/30/30 reset (actually 40/40/40) before flashing again and after flashing and build up config from scratch:
port forwarding: warcraft 3 to 1 pc
mac filter: enabled (wasn't when I was on 1.20 the first time!)
wlan: wpa2 only, aes
Now when i use a download-manager and build up 10 connections at the same time it (sometimes) happens that i have to reboot it cause it blocks everything!
For testing i started a torrent (i didnt before on this router at any time!) and same things happen. existing connections (for example msn) arent disconnected and stay, but all NEW connections such as new website-requests are rejected by the router. Pretty annoying.
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I think something in 1.20 makes the router overheat. Try raising it of the table a little, don't place it on top of another device that generates heat, and see what happens.
I did this a while back with good results.
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i highly doubt that yyyy
lyyyyy
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Hi. I've been following this post for some time now. I also have reboot issues with this router. I got this router almost the day it was introduced to Best Buy. I have had to reboot the router starting last firmware update only about once a month. but now with 1.20, I have to reboot like 2 times a week. as soon as I figure how to upload all that stuff the moderators want, I will.
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Well once again it turned stupid after 4 days and required a power cycle to get going again. This is getting real old already.
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Is there any word on this yet?
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I've been following this thread since day-1 of the 1.20 firmware release, I am having the same issue with everyone else. Just wondering if D-Link can at least come out with a beta firmware (1.21 or something) that uses the same code as 1.15 but would get past the 1.20 no-downgrade mechanism.
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I'd be happy to get back to 1.16 which would stay up w/o any interaction from me. My son complained to me yesterday that the internet went out and of course it was the router. Now that I'm using vonage I need the router to remain up all the time and 1.20 has made sure that isn't gonna happen.
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Yeah, I have Vonage here too. Losing all phone service every couple of days is not OK.
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I am in the market for a new router currently and after looking at the ratings on Newegg and other sites, I was leaning towards buying the 4500. I have an XBox 360, a few computers, PSP, couple laptops, and the occasional friend who brings over his laptop. I torrent, I want to stream video to my TV from my computer, I game heavily.
I want a really fast, but really reliable router with decent security.
I thought I'd found it.
But after reading this thread among others, I'm quite concerned that maybe my initial research...just wasn't very well researched. Now I'm researching other routers while I watch to see what D-Link does with the firmware for this router. I also don't like the fact that you can't downgrade firmware with D-Link. I'm currently using a Netgear router which has served me faithfully and well for 7 years. It's a tank and NEVER goes down.
The only reason I want a new router is because the Netgear router I have has an antiquated wireless standard (802.11b). I would like to use my new Xbox360 as a media extender and stream video which I simply can't do with B.
But I'm in utter fear of buying a router that will lose internet access often and require constant reboots.
D-Link, if you're reading this, be aware that some prospective customers are waiting to see how you handle the latest firmware issues. I personally don't think I'm going to wait longer than a couple more weeks before I just decide to buy another router if this isn't resolved. Good luck to all of you having issues and good luck to you D-Link in fixing them. I'm still waiting here as I'm hopeful the 1.20 firmware issues will be resolved shortly. Remember, communication is key and also...there are plenty of potential buyers out there like me who are hesitating to buy your product and would like to see some resolution. You may lose those customers to another company if you wait too long. Personally, the router looks great and I hope to buy it. Good luck all.
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**Update**
Possible beta firmware by next week. Keeping fingers crosses. How's everyone holding up?
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How's everyone holding up?
Funny. ::)
But thanks for making an effort!
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Can anyone tell me where to find my syslog server log ? I enabled it to my computer but cant seem to find it anywhere. Syslog server IP address is my computer. But where ? Yea I know, I'm a n00b.
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Something that I've noticed is that my router will run for a day or two and not show any lan errors. Then just before it turns stupid the lan error count will begin to creep up from zero and continue to grow until the router requires a power cycle. I would tell you the error count but I cannot access the router at that time.
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Something that I've noticed is that my router will run for a day or two and not show any lan errors. Then just before it turns stupid the lan error count will begin to creep up from zero and continue to grow until the router requires a power cycle. I would tell you the error count but I cannot access the router at that time.
That's the exact same issue I had with 1.15. I find it odd the issues people are encountering with 1.20 are what I encountered with 1.15, and vice versa. It's almost like there's some hidden switch that is being flipped that works for some systems and not others.
I could easily accelerate the router from going practically unresponsive by doing a simple computer to computer copy.
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**Update**
Possible beta firmware by next week. Keeping fingers crosses. How's everyone holding up?
Frustrated, and everytime this PoS Firmware (or who knows maybe it's the router itself) goes south I become more and more disgusted with Dlink that they could totally tarnish the DGL line like this.
(http://www.easyimage.us/media/files_image/user1453/11760b5bec1.jpg)
I'll bet most of us in here UPGRADED from the 4300, and the main reason they went with this new router (4500) was the rock solid rep and performance it has. It just makes me sick to my stomach that a group of developers, project managers, and company as a whole, could let this happen not once, not twice, but within multiple firmware releases for any product.
SHAME ON YOU DLINK!
For testing our product trust, our consumer loyalty, and insulting our intelligence.
Forcing firmware to not allow downgrade. FAIL!
Quality testing FAIL!
I don't know about the others here but my patience is wearing thin.
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I am getting an A2 version to test. I am hoping that I can see better results. I will let you know in a few minutes.
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Frustrated, and everytime this PoS Firmware (or who knows maybe it's the router itself) goes south I become more and more disgusted with Dlink that they could totally tarnish the DGL line like this.
(http://www.easyimage.us/media/files_image/user1453/11760b5bec1.jpg)
I'll bet most of us in here UPGRADED from the 4300, and the main reason they went with this new router (4500) was the rock solid rep and performance it has. It just makes me sick to my stomach that a group of developers, project managers, and company as a whole, could let this happen not once, not twice, but within multiple firmware releases for any product.
SHAME ON YOU DLINK!
For testing our product trust, our consumer loyalty, and insulting our intelligence.
Forcing firmware to not allow downgrade. FAIL!
Quality testing FAIL!
I don't know about the others here but my patience is wearing thin.
I second your response.. I am actually done with D-LINK i got a Apple Airport Extreme Base Station now Dual-Band / Wifi-N ... bye D-LINK , gonna sell the DGL-4500 now but I'm just scared to sell it with the 1.20 fw the new user will have problems as well.
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Something else I've noticed is that if I don't run bt I don't get any lan errors but just as soon as I fire up azureus I can expect to see them. Right after that I get error messages stating that udp could not be established and the process was abandoned. My router has been up 3 days now with no errors showing because I've not used bt until just a few minutes ago. I'm waiting for them as I know they will show up soon. I did notice shortly after azureus made its connections that the router responce slowed down.
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Yeah, I'm actually still having problems, EVEN after getting a different hardware version. It's kinda interesting.
Anyway, same old problems still. Lots of latency in games, and cut outs. Poor wireless performance, and downloads. 1.15 was golden, except for broken UPnP, and Port Forwarding, and problems with games.
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Sniff....Sniff......
I smell a Class Action Lawsuit coming.
http://en.wikipedia.org/wiki/Class_action (http://en.wikipedia.org/wiki/Class_action)
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My DGL-4500 (v1.20) also reboot every several days but manually because the failure on SharePort (v1.10) for printing.
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Just needed to reboot again. Last reboot was June 3rd. Yep, 4 days.
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I'm rather puzzled right now. My router just passed 4 days uptime and it's still working, still responding to browser inquiries and web pages are still loading correctly. When it acts up it will not allow me to watch live weather radar on the weather channel but it hasn't done that yet. It normally turns stupid by now but it hasn't yet and I'm confused. ??? Its still showing 0 lan errors even though I ran bt for a couple of hours yesterday and that normally causes lots of errors.
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I'm rather puzzled right now. My router just passed 4 days uptime and it's still working, still responding to browser inquiries and web pages are still loading correctly. When it acts up it will not allow me to watch live weather radar on the weather channel but it hasn't done that yet. It normally turns stupid by now but it hasn't yet and I'm confused. ??? Its still showing 0 lan errors even though I ran bt for a couple of hours yesterday and that normally causes lots of errors.
Connect to UpNp device or download something like a netflix movie or a file over 100mb and watch it die instantly.
Hell this stupid PoS can't even keep the correct time.
Just out of Curiosity how many of you here having problems with the DGL-4500 have your NICs set to use JUMBO frames?
Mine was set to use Jumbo Frames and just now the router went south and I was about to do a reboot and decided before I did to turn off JUMBO frames on my NIC. Router came back to life without a reboot.
Now, this may be coincidence or there maybe something to it, wont know until we see how many here with issues are setup to use JUMBO frames.
This is BY NO MEANS A FIX I have emails from Dlink regarding JUMBO frames support on the DGL-4500 prior to purchase, which they say 100% was supported and would work with my NIC. It's yet another feature that lead me to purchase this device.
So, if in fact turning off JUMBO frames is a workaround for the 3 to 4 day reboot issues then so be it, but there still needs to be a MAJOR FIRMWARE FIX RELEASED or at Minimum a FW patch to enable downgrading.
DLINK We want this FIX ASAP. WE WANT A STABLE FAST ROUTER AS ADVERTISED WHICH SUPPORTS JUMBO FRAMES! IF YOU CAN'T DO THAT YOU NEED TO START A RECALL CAUSE I WANT MY MONEY BACK!
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Calm down iconeater.
We all want a fix, and we all want it to work properly.
Jumbo frames DO work, however, probably in not the size that YOU want. The max that I was told it can support is up to 4096. Anything higher, I'm sure you will get problems.
I do have a lot of the problems as I've mentioned before, with both my A1, and NOW A2 that they just sent me.
The list goes on for what needs to be fixed, so be patient. And putting your posts in multiple colors does not help, nor will it fix things.
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Had to reboot about 3 times this weekend. I had torrents running all weekend, but the problems really started getting worse when I used VPN access from a different computer then my machine running the torrents. Almost immediately I saw problems everytime I would make a VPN connection. My VPN was pretty stable, but every other part of my network slowed to a crawl. I then tried turning of my machine that was running torrents and it still didn't help much. The first thing that seems to always go is wireless. After that its only a matter of time before my wired connections take a dive too.
This router has been a complete let down for me. As someone who owns a small business, it has severely impacted my recommendations of D-link products. They used to be my number one choice for wireless home routers, this is no longer the case. While I have had very good success with the DIR-655 and DIR-855, I find it hard to put my reputation on the line for a company that has put out a product and for whatever reason can't fix it. We have not had a firmware release that provided every function advertised since 1.02. At the very least, D-link should admit if they can't fix this product and either refund our money or swap us out to a different model that works.
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Calm down iconeater.
We all want a fix, and we all want it to work properly.
Jumbo frames DO work, however, probably in not the size that YOU want. The max that I was told it can support is up to 4096. Anything higher, I'm sure you will get problems.
I do have a lot of the problems as I've mentioned before, with both my A1, and NOW A2 that they just sent me.
The list goes on for what needs to be fixed, so be patient. And putting your posts in multiple colors does not help, nor will it fix things.
Dude please don't tell me to calm down like you're my effing mother. In fact you calm down!
I am irritated, and rightly so.
The different colors were used to separate reply, from post, from direct message to Dlink.
And my direct emails from Dlink state Jumbo Frames support up to 9k and according to Realtek The RTL8356 which is in the DGL-4500 supports 9K.
"Supports maximum packet length 16Kbyte jumbo frame packet forwarding and maximum packet length 9216 bytes at wire speed "
Again, one of the reasons I made this purchase. Changed these colors just cause I felt like it. Go on Cry! :o
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Dude please don't tell me to calm down like you're my effing mother. In fact you calm down!
I am irritated, and rightly so.
The different colors were used to separate reply, from post, from direct message to Dlink.
And my direct emails from Dlink state Jumbo Frames support up to 9k and according to Realtek The RTL8356 which is in the DGL-4500 supports 9K.
"Supports maximum packet length 16Kbyte jumbo frame packet forwarding and maximum packet length 9216 bytes at wire speed "
Again, one of the reasons I made this purchase. Changed these colors just cause I felt like it. Go on Cry! :o
Well, here's another example of an idiot we should just all ignore. What are you, 15? Stop acting like a f***ing arrogant infant then.
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Well, here's another example of an ***** we should just all ignore. What are you, 15? Stop acting like a ****ing arrogant infant then.
Whatever, Dude get a life you've been on this forum for almost a full year (one month to go!!), either you work for Dlink or, you like to keep buying their broken stuff and come in here acting like you own the place.
This is not a hang out forum; this is a get in, get your fix, and hope you never have to return forum. It's also a place like it or not, for those in the same FW hell to commiserate. (we call it Human Nature)
You seem to have missed these points. Or again, you're a Dlink employee. How many posts you got now? 500 LOL
LAAAAAAAA OOOOOO SER! ;D
(http://www.easyimage.us/media/files_image/user1453/121584ce983.jpg)
p.s. no matter the reply this is my last comment towards this person, i've said all I need to.
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Not that another reply is needed, but my router also has to constantly be rebooted. I'm constantly getting discoed from my printer when using shareport and have to reboot in order to fix the problem. Never had a problem prior to 1.20. Hopefully we get a fix soon. It is very frustrating.
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iconeater,
I've been monitoring your posts and yes you do have valid claims as do others here on the forums. This is a place for help and I don't know if you've been following this entire thread but there are other people here just like you trying to seek help. We are trying to help find a fix which is why we gathered some configs and captures from users who were kind enough to send it to us. Now that we have that we do have beta firmware on the way.
Oh and iconeater being all you do is bash D-Link you can go somewhere else with that. It's not going to help speed up the process of getting a fix.
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further more i'm emphsizi-Oh -Fi-Oh
you have a bit of rudness in your messages i suggest you calm down asap
no one here owes you anything
the 1.20 firmware was entirely on every ones risk
1.15 was great
so calm down again and don't threat anyone
understand?
after only 5 messages your shouting as if you are a god
Ru-Fi-Oh has been kind enough to update us so a little and in your case alot of respect should be held
on your part
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Well ok my router turned stupid again this afternoon. I did move a couple of large files through it this morning before I went to bed and when I got up it was not working requiring a reboot. Why do large file tranfers through the wan do this? I can move the same large files across my lan w/o problem but move them through the wan and you got problems.
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I have been keeping in contact with Ru-Fi-Oh, with my findings and testing.
Just out of curiosity, how many of you use Wireless? And out of that, how many of you use Wireless N? Or a mixed mode? Not on the 5 GHz band at all, only 2.4.
I've seemed to gain a lot of stability for my router after a few days, by switching only to G/B mode, with WPA/WPA2, and TKIP and AES cipher types.
Hasn't required any reboot at all yet, but I am waiting for it. Try it out, and see if it improves anything.
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I run with the radio turned off so that won't help me. Now I see a relationship between large file transfers through the wan and the loss of functionality.
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Well I run my wireless at 2.4GHZ, N and G mode only, 20/40mhz, (WPA and WPA2), AES only.
Clients connected to the router in G mode doesn't seem to drop connection when doing Lan to Lan transfers of large files. Clients connected to the router in N mode drops connection with transferring large files via Lan to LAN.
Clients connected to the router in G or N mode don't seem to drop when surfing the web and downloading/uploading at full speed. My main desktop used to be connected to the router in N mode so for the most part, it was pretty reliable. I was getting full speed from my fios 20/5 connection. However, Lan to LAN transfers in N mode are not reliable at all.
The only problem now is the uptime of the router due to the 1.20 firmware. I had the router die on me about 4 days ago and i'm soon approaching the 4th day again. We will see if it locks up again.
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further more i'm emphsizi-Oh -Fi-Oh
you have a bit of rudness in your messages i suggest you calm down asap
no one here owes you anything
the 1.20 firmware was entirely on every ones risk
1.15 was great
so calm down again and don't threat anyone
understand?
after only 5 messages your shouting as if you are a god
Ru-Fi-Oh has been kind enough to update us so a little and in your case alot of respect should be held
on your part
You obviously were not connecting to UPnP devices cause 1.15 was far from great.
Call it rudeness, bashing, or what you will. I call it disgust in that fact that firmware release after firmware release this router is not functioning as advertised, speed, connections, uptime, and lack of proper testing prior to release etc..
For the most part those from Dlink are trying to help, but it's just too little too late. I am truly upset at the fact that I can no longer in good conscience recommend or purchase future Dlink products with this level of quality assurance.
"The 1.20 was entirely our risk", whatever, everyone here installed it in hopes to fix this router. Everyone's risk was installing Firmware past the original to add new features for Sharepoint. That's where the risk was, and some had no choice as their purchased model came with defective Firmware versions.
4 defective Firmware versions is a lot to swallow and not be upset. Especially when as a consumer you once had peace of mine in the products developed by a company to be at or above the competition.
As far as adding to the solution I have added my personal findings, that turning off Jumbo frames did increase my routers uptime but not by much as it still fails like clockwork after or during large files transfers either WAN or LAN.
I've said my peace, and I'm not in the least bit apologetic for my posts or the tone within, it's honestly how I feel about this fiasco that has tarnished the once OUTSTANDING DGL line.
idiom
Give them an inch and they'll take a mile.
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Just out of curiosity, how many of you use Wireless? And out of that, how many of you use Wireless N? Or a mixed mode? Not on the 5 GHz band at all, only 2.4.
I have wireless disabled on my DGL. I've got a secondary router on the other side of MOCA serving wireless to my living room and deck with better coverage. Only thing on wireless for me is my laptop or cell phone when it goes UMS.
I haven't had issues with moving large files locking up my router yet. I was able to transfer 9GB of files from one LAN computer to another with no issues. I did have my router lockup for the first time while using the 1.20, that was when I was streaming a movie via WMV from my computer to my xbox360.
Another thing I've noticed is the DGL can't make heads or tails of the NTP server DNS name if you specify an "internal" DNS server. The router itself doesn't seem to acknowledge its own private networks.
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Has anyone gotten past 4 days uptime with firmware 1.20?
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5 days 20hrs and then it hit the wall. 5GHz, WPA2/AES, N Only
@4 days 7hrs now but we really have been light on network use on this run compared to last.
Hey dinlk, how about next DGL-???? your software and hardware people actually talk to eachother when making f/w.
Look how many problems people are STUCK with because of "Note: This firmware does not allow downgrading."
Now we have no choice. Always looking to the next f/w thinking "I hope they fixed it". To then find you have a whole new host of problems.
R.I.P. f/w1.02. Yeah it had it's problem too, but it was packed with the least amount of features/problems...
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R.I.P. f/w1.02. Yeah it had it's problem too, but it was packed with the least amount of features/problems...
what kind of problems did 1.02 have?
I have had my 4500 for a months now and I have not "upgraded" due to everything I have read. So far I have had no issue and it's been on 24/7 except for 2 nights(12hrs total)
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what kind of problems did 1.02 have?
I have had my 4500 for a months now and I have not "upgraded" due to everything I have read. So far I have had no issue and it's been on 24/7 except for 2 nights(12hrs total)
Minor in comparison to all those that have come after. I think some post are still up on were some had some issues. But once f/w 1.12 came out... well you can see it for yourself.
I wish I didn't upgrade from 1.02 and so does my PS3 and PS2.
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what kind of problems did 1.02 have?
I have had my 4500 for a months now and I have not "upgraded" due to everything I have read. So far I have had no issue and it's been on 24/7 except for 2 nights(12hrs total)
Minor issues, nothing that would limit it's purposed function.
Good for you for not upgrading, consider yourself one lucky customer.
Myself when I got my DGL4500 from newegg it was already at 1.12, no it was not open box, and was sealed. Newegg claims it was 100% new and by the looks of it, packaging etc it looked it. Considering that the 1.12 update came out almost a year ago and my router is now only 1 month old I'll give them the benefit of the doubt.
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My DGL-4500 with FW 1.20 is requiring a reboot every night. It seems to happen at the same time ever since I upgraded. Once I reboot the router everything is fine.
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I have the same problem and also my cousin
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well it took me hours...which only took me 20 minutes to set up my dlink router, but i got my apple airport up as a temp til the next fw comes out, I can really tell the difference while gaming, its a real drag, dgl 4500 is the best when it comes to gaming and dl'ing, and looking forward to this fix... :-\
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...and the apple airport has what to do with this?
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...and the apple airport has what to do with this?
He was just sharing what he has been forced to live with while he like the rest of us wait for Dlink to step up and fix this router FW once and for all.
I hear ya rileyper
BTW just had to reboot. sigh.
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By some miracle.. my router has passed the 5 day mark. It is currently at 5 Day 0 Hour 19 Min 41 Sec
lol
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If you want to ruin your 5 day streak just dl several large files and watch it slow down before your eyes.
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lol. What type of files should I try to download? I've downloaded gigabyte worth of files from newsgroups and it hasn't crashed.
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lol. What type of files should I try to download? I've downloaded gigabyte worth of files from newsgroups and it hasn't crashed.
Try one single large file not multiple little files.
i.e. download the new windows 7 from Microsoft it's free for one year (http://www.microsoft.com/windows/windows-7/download.aspx (http://www.microsoft.com/windows/windows-7/download.aspx)) or a netflix movie, if you have xbox360 a game demo.
Something that is going to have your router actively downloading for 5-10 minutes.
Death for sure.
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I just finished downloading Windows 7 RC from the link indicated. The file size was about 2.64gb or so and it was downloading via a download manager. The download rate was fluctuating between 1MB/s to 2.45MB/s. I have fios 20Mb/5mb service. Amazingly, my router is still alive and kicking.
I downloaded the file via a hardwired gigabit connection to the router.
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Router just died after 2 days up.
I have put the updated logfile in public server again.
Trying to download windows 7 RC and see how it goes.
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I've been able to download several GB of files, via direct and torrent, with a router uptime of several days.
No issues with a LAN download. No issues with LAN torrents. No issues with Xbox downloading multiple GB game demos, which is effectively LAN for me.
Only 1 reboot so far caused by my xbox360 trying to stream a movie from one of my LAN computers. This is effectively LAN to LAN connection since the DGL sees the connection coming in via Ethernet.
It sounds like numerous people are experiencing issues with their router with wireless enabled. There have been multiple reports of wireless causing network errors to show up, and I can only imagine heavy downloads worsening this effect. I don't have either Wireless or UPNP enabled, and this might account for my stability.
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We should be getting beta fw in today. *Keeping fingers crossed
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I just finished downloading Windows 7 RC from the link indicated. The file size was about 2.64gb or so and it was downloading via a download manager. The download rate was fluctuating between 1MB/s to 2.45MB/s. I have fios 20Mb/5mb service. Amazingly, my router is still alive and kicking.
I downloaded the file via a hardwired gigabit connection to the router.
Interesting, maybe there is more to the UPnP. see, my router fails like clockwork after I send data to it from one of these devices, i.e xBox360 or Tivo s3, or my QNAP NAS. Once I do a file transfer via LAN to one these then hit the WAN with a large download, DEAD.
And speaking of clockwork anyone else notice their router not keeping time? Mine never stays set.
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We should be getting beta fw in today. *Keeping fingers crossed
Fingers are crossed and I got my lucky panties on. ;D
I hope you all don't take this harshly but, I'm going to let you all go first on this one. I got the 1.20FW down to a rhythm, I know how and when mine will fail and what to do and not to do to get it back up.
I'm too tired to figure out a new sequence of voodoo if this FW is also defective. (cough...errum..track record has not been so good..cough)
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Well my router has been up only 22hrs and the error lan count is up to 34 already.
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What can I do to try to replicate this error? I have tried downloading Windows 7 RC and it downloaded with no problems. In the router's 5hour and 16min uptime, I have no Lan error.
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Iconeater. Yes my time does not keep either after a few days. I thought it was because I had to reboot. but since you mentioned it, I checked it and it was wrong again. And I didn't reboot yet either.
I do know that I am now getting a lot of dropped packets. 3 days since last reboot.
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If you live in the US and want reliable time you should use time.nist.gov as your server.
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Getting a lot of dropped packets and DNS relay ALG rejected packets.
Probably wont make 4 days. Internet is really hit and miss now.
As for the time, my computer keeps perfect time. The router does not !
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You can set the router to update its time from the site puffnstuff suggested, independant from your computer.
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please tell me a fix is coming soon. Rebooting the router is not even fixing the problem for me anymore.
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please tell me a fix is coming soon. Rebooting the router is not even fixing the problem for me anymore.
I have had that happen too...you have to reboot all devices connected to it such as modem switch router and computer. It also helps to leave it unplugged for a good 5 minutes or so.
Oh and drawing a pentagram around it in blood and chanting Mecca Lecca hi mecca hini ho, helps too.
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I have had that happen too...you have to reboot all devices connected to it such as modem switch router and computer. It also helps to leave it unplugged for a good 5 minutes or so.
Oh and drawing a pentagram around it in blood and chanting Mecca Lecca hi mecca hini ho, helps too.
I am just going to wait for a fix, my wife has to work from home tomorrow and she won't know how to reboot everything. I am just going to let her plug directly into the modem.
Hopefully a fix will happen soon. Thanks for the tip though!
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Dayyum it was only up a day this time and started slowing down forcing me to reboot with almost 50 lan errors showing.
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Any chance we will see a fix today?
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There might be a chance it could be up today since the tech mentioned that yesterday was a possibility. I have the ftp on my favorites and keep checking it every so often. However, amazingly my router is still up. I'm at 6 Day 9 Hour 18 Min 11 Sec with 0 lan errors. I have downloaded a whole bunch of large files and also some stuff via limewire.
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What is the address for the FTP?
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ftp://ftp.dlink.com/Gateway/dgl4500/firmware/
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ftp://ftp.dlink.com/Gateway/dgl4500/firmware/ (ftp://ftp.dlink.com/Gateway/dgl4500/firmware/)
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Haha you win!
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Thank you!
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Sorry guys I know I mentioned "we should be getting beta fw" yesterday.. Please be believe me, I've been buggin' to get this fw ASAP. So it looks like it's going to be one more day (Friday).
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I don't know if it matters or not but I wanted to share a couple of anomolies. I found that if I used the yahoo D-Link v2.0 widget, the router seemed to become non responsive in the web pages and lock up within 12-15 hours (at one time it would cause a certain dir-655 firmware to reboot). If I didn't access the web pages and I didn't run the widget It would last a day or 2 before becoming very slow, at which point I could still access the web pages but a soft reset wouldn't help; a hard reset was needed. If I disabled everything (Upnp, SPI, wmm, multicast, logging, access control, web filter, mac filter, e-mail [which stopped working around 1.12], DHCP,only using 2.4ghz, Manually set connection speed & WAN port speed & type, etc etc ), then the router would last 3 to 4 days and need the hard reset. It does help to leave it uplugged for a while and it also helps to reboot every single item on your network; without doing this step sometimes the router would crash and reboot itself within 10 minutes after plugging it in.
I've read the posts were people say greater than 10 devices is too much for it to handle and my question is why. It should not matter how many devices are connected, you will just run into a bandwidth problem as the processor and memory have to handle more traffic and prioritize. I had an old Netgear that lasted 6 years and could handle way more than this 4500 and the hardware in it was no doubt much more inferior. I've also read "just turn off this or that"; again, if it can't handle it then don't have it as an option. Also, I don't know a router today that doesn't do SPI. I also read the posts were everyone blamed it on torrent downloading. Has anyone tracked how many calls are made by MySpace? Myspace requires many more connections than any torrent I've seen (unless you have tweaked your client to use some huge number). Nobody here thinks the hardware is horrible but I think everyone here expects the firware on it to be able to handle very high bandwidth requirements since it IS a gaming router.
Just my 2 cents. I would love to help test but after 9 months of testing I went out and bought a linksys and loaded DD-WRT on it (they have glitches every once in a while but they are always working on it and you can always go back).
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Sorry guys I know I mentioned "we should be getting beta fw" yesterday.. Please be believe me, I've been buggin' to get this fw ASAP. So it looks like it's going to be one more day (Friday).
I appreciate the update!
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The router is not meant to handle more than a certain number of devices, since it tends to put a strain on it. Takes processing power, and memory. Bandwidth will be okay, however wireless clients, not so much. That's a LOT of strain on the wireless radio transmitter. That's why! So, if you want your device to fail due to that, go right on ahead.
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Seriously. So a 60 dollar router can handle 20+ wireless and this one can't even handle 5 wireless and 5 wired (I use a dlink switch to handle the wired)?!?! The hardware is capable. The firmware is not. The only thing I have not taken out of the equation is the d-link switch.
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Hopefully the new firmware comes out sooner than later. I've been monitoring my router's stats and it is currently at 6 Day 13 Hour 02 Min 22 Sec with 0 Lan errors on 1.20 firmware. I downloaded a 1GB speedtest from optimum online's ftp and it downloaded in 6min and 56seconds. I'm not sure what changes I made since it last locked up.
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I don't want them to rush the next fw like they did with 1.20 or more problems will crop up. I hope they do more research before they release it. I'm considering going with netgear next time I need a router.
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Sorry guys I know I mentioned "we should be getting beta fw" yesterday.. Please be believe me, I've been buggin' to get this fw ASAP. So it looks like it's going to be one more day (Friday).
Thanks for the update. I'm sure you would have rather gave everyone some good news but as of yet you have none to give. Its a tribute to your professionalism that you delivered the news knowing it would not be received well. I for one really appreciate that.
We've waited this long, a couple of days more isn't going to matter much if it ensures that we may be getting closer to resolving the firmware issue.
I am currently at 1.15 and as reported in another thread am having dropped packets and some wireless problems. To be more specific I only have two wireless devices on line. One is a laptop that is using a DWA-652 Xtreme N notebook adapter and I have to say that I have never lost connection between this device and the router. I use it to wirelessly stream or download movies to watch on a 32" tv.
The other device is a 'Chumby' that has a 802.11b connection. This device does periodically lose it ip address but not its connection.
I also have a XBox 360 that is hard wired. I have no issues with its connections or speed. I download demos frequently and am amazed at the speed which is consistant. I use Comcast cable as my ISP.
I like this router and have no intention of replacing it anytime soon. D-link is fully aware of the issues we are all having because Ru-Fi-Oh had done a good job of relaying not only complaints but files submitted by users in this forum. Many thanks to them as well. I'm positive this will all lead to a successful firmware solution. Trashing D-Link does not inspire them to provide a good solution.
Thanks again!
Xender
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I agree that this time the issue was escalated in a timely manner and the communication channels stayed open. And please know this is not the first time I have posted. I tried to help before and communication stopped; even after I sent some WireShark logs. I even offered to create a server that they could just “unpack” and run for testing. In my posts here I am actually defending the router (not trashing). The hardware is good enough to run more than what people are saying. The key is having the right firmware to handle and shape the traffic.
I understand they are working on fixing it and it does NOT go unappreciated, but you are talking about almost a year. It would be really cool to visit the forums all excited about a new feature they added to the firmware and then we could all talk about how great it works and how to fine tune it. This simply is not the case. Right now the only time my heart skips a beat is when the router passes the 10 hour mark. Don't get me wrong, they fix the issues but it seems that something else always breaks when they do. All I expect is to buy a router off the shelf, take it home, plug it in, and it work the way it was advertised (ie reliable uptime).
I don’t run much but what I do run is important. I would like to have a stable internet connection. I have had Brighthouse out 3 times and they couldn’t find anything wrong. They replaced my modem twice (just in case). So here I am taking days off work. And if I am working from home I hope that the router stays up long enough for me to do that work (Rarely does). Speaking of; while typing this and at 4 hours of uptime, I just got disconnected and had to reboot the router. Please take this for what it is, I love the router but the firmware is lacking. I only bought the Linksys as a temporary fix and I am leaving the D-link attached so I can test when the new firmware is released.
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f/w is killing the h/w potential.
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Sorry guys I know I mentioned "we should be getting beta fw" yesterday.. Please be believe me, I've been buggin' to get this fw ASAP. So it looks like it's going to be one more day (Friday).
I look forward to testing out the beta firmware. May I ask which issues were addressed in the beta fw? Is it only the router slowdown issue? Has the UPnP failing issue also been looked into yet?
I'd also like to mention that I agree with every comment that I've read posted by Fearreality and we appear to share many of the same thoughts about this router.
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well my router finally died today after almost 7 days. The admin page was not accessible. I had to reboot. =(
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Trashing D-Link does not inspire them to provide a good solution.
This is the new age of the internet. It's far easier to complain than to do something about it. At least complaining means the customer cares. :)
I had ordered another router with another company right before 1.20 came out. I ended up loading 1.20 as 1 last attempt, and if it didn't work I'd get by, switch to another brand and move on with my time. People expect a lot for their cash nowadays. Welcome to the instant on, MTV, I want it now generation. They want it fast and accurate, without conceding both ideals may directly impact each other. Loading a beta firmware? Caveat emptor.
Complaining in this forum isn't necessarily adding any pressure on the firmware developers. It's putting pressure on the forum admins who need to go to the developers while getting crapped on near daily.
I'd say the issue here is that QA is lacking for this product, but only so far as the expectations that customers expect from the hardware was higher than they imagined. A device that acts as firewall, QoS, wireless, wired, netfilter, port scanning all-in-one, and you still expect fries with that.
Even though my 1.20 router has been stable, I still have complaints with it. NTP sync never works, the router can't understand using DNS from within its own private allocated networks, and I don't feel like opening a hole in the firewall to allow the router to query its private LAN.
I've seen 1 error show up so far in almost a week of operation, and as you can tell from my stats, most of my traffic is from LAN to WAN, with a small percentage being LAN to LAN.
Connection Up Time : 6 Day 2 Hour 09 Min 19 Sec
LAN Statistics
Sent :73682854
TX Packets Dropped :0
Collisions :0
Received :77339814
RX Packets Dropped :0
Errors :1
WAN Statistics
Sent :76452970
TX Packets Dropped :0
Collisions :0
Received :73647740
RX Packets Dropped :0
Errors :0
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People expect a lot for their cash nowadays. Welcome to the instant on, MTV, I want it now generation. They want it fast and accurate, without conceding both ideals may directly impact each other. Loading a beta firmware? Caveat emptor.
Complaining in this forum isn't necessarily adding any pressure on the firmware developers. It's putting pressure on the forum admins who need to go to the developers while getting ****ped on near daily.
Let just put this in context, We the consumers who purchased this router based either on the previous solid performance from other DGL line products or the advertising and hype from dlink. See Dlinktv.
And for a YEAR now dlink has failed to provide as stable working software package for this router.
It has nothing to do with instant whatever MTV generation BS.
I and others like me are not demanding anything out of bounds we just want what was promised to us based on the product specs, ads, and other documents.
We just want what we paid for. A stable product that works as promised. THAT IS IT. A year and 4 firmware releases later is far too long to still not have this router working as promised. IMHO Dlink's window of consumer patience has run out.
Now, that is not to say we are not willing to wait a little longer so that yet ANOTHER defective firmware is not released.
I am being as vocal as I can about this issue until it is resolved, because as a consumer I would have appreciated this information prior to purchase. And now that the price point for this router has gone down as low as $130 down from it's high of $250 more are likely to be sold.
The forum Mods are definitely appreciate, I just hope they are not the only one from Dlink to see this.
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Welcome to the instant on, MTV, I want it now generation. They want it fast and accurate, without conceding both ideals may directly impact each other.
I still can’t believe to this day people make comments like that and have little to no evidence to prove it. I’m sure if you looked through the dgl-4500 board you’ll have seen more patients in wanting to get a fix/problem solved than the so called “complaining” about it. I can go on but this is neither the time nor forum for that.
If this goes anything like the last beta f/w timeline for the dgl-4500, we’ll have to wait until the current beta for the dir-655 is finalized.
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MTV generation. Haha.
I'm a software developer / consultant. I don't even want to think about the talk I'd have had with my employer or client if I'd dropped the ball like this. It wasn't beta when I installed it, it was a production firmware.
If someone wasn't reamed for breaking a flagship product, then they should have been. I know I'd have been hacking code all day and night to fix the error if I'd done this.
All this talk of inspiring D-Link to do better and not making a fuss is insane.
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Any updates when we can expect the F/W? Will it be today?
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MTV generation. Haha.
I'm a software developer / consultant. I don't even want to think about the talk I'd have had with my employer or client if I'd dropped the ball like this. It wasn't beta when I installed it, it was a production firmware.
If someone wasn't reamed for breaking a flagship product, then they should have been. I know I'd have been hacking code all day and night to fix the error if I'd done this.
All this talk of inspiring D-Link to do better and not making a fuss is insane.
Here here! Right on Brother!
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;D
Digging the Raoul Duke picture, BTW. I'm feeling some F & L in this thread, for sure!
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Boing Boing Gadgets Posted our Story!!!
http://gadgets.boingboing.net/2009/06/12/hey-d-link-youve-got.html
Special Thanks To Cindy Brady who Inspired me to be a Tattletale.
HEEEE YAAAAAAA!
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Did we ever get so much as an apology for this fiasco?
I think the guys over at hardforum.com might be interested too. Think I'll pay them a little visit.
Edit: Done. (http://www.hardforum.com/showthread.php?p=1034224310)
Also submitted a story to Slashdot.
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Did we ever get so much as an apology for this fiasco?
I think the guys over at hardforum.com might be interested too. Think I'll pay them a little visit.
Edit: Done. (http://www.hardforum.com/showthread.php?p=1034224310)
Also submitted a story to Slashdot.
good call forgot about those guys.
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For those looking for a beta firmware I have it. Going to test before I post here as Beta.
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For those looking for a beta firmware I have it. Going to test before I post here as Beta.
Thank you for letting us know. I will be looking forward to trying it out when I get home.
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For those looking for a beta firmware I have it. Going to test before I post here as Beta.
Do you happen to have a changelog? Any sort of description of the cause/resolution?
Thanks.
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OK, I admit my use of the word 'inspire' was wrong and really does not represent my true feelings. I do not go to forums to 'inspire' companies to fix my product and agree we should not need to 'inspire' them to do whats right. I use forums to find answers to problems and questions. I find it useful to find out if others are having the same problems I'm having or if my deserves a RMA. I also find them useful to find out if investing in a piece of hardware is going to function as described. Admittedly if I was looking at purchasing this router now knowing it was shipping with the 1.15 or 1.20 firmware I would definitely hold off.
As a IT Manager I am lucky enough to be able to purchase and work with a wide variety of equipment. Its a freedom that I truly enjoy but it can also be very frustrating. My experience has been that least 40% of everything I buy will probably have a problem. This includes modems, routers, managed switches, firewalls, PC, and laptops. Its to the point where if something works right out of the box as expected or advertised I'm surprised. As a hobby I like to build my own gaming PCs for fun, certainly not because its cheaper. Motherboard firmware has always been an issue and a struggle. One of the things I've learned is that I never install beta firmware and adopt a wait and see attitude toward a production release. I broke my own rule when I upgraded from 1.02 to 1.15 because I got all happy about using Shareport and will admit that I had a high level of trust for D-Link. I have kicked myself many times for that but consider myself lucky I didn't go to 1.20. The problems I'm having are nothing compared to the problems you guys are having.
The above does not make me any better, smarter than anyone else in this forum, truth be told you have no reason to believe anything I've written. In fact I'm thankful and impressed by some of the helpful, informational posts here because that is what is needed to assist developers in resolving the problems. While it is beneficial to complain/report an issue with hardware, I am of the opinion that it is counterproductive to consistently complain about the same thing using different wording. My worry is that Ru-Fi-Oh's frustration will cause a breakdown in communication which is why I made the comment about 'trashing'.
I am also aware that my opinion smells no better than anyone else.
I hope this next firmware release will make everyone happy. If it turns out to be no better than the current 1.20 I would like to see them release 2 firmware updates that will allow us to either take the firmware back to 1.02 (my preference) or 1.15 if desired. I see no reason why that could not happen. I feel for the users that are using 1.20 as the router appears to be pretty much useless at this point. If D-link can't fix it in a timely manner at least take take us back to a usable product.
Thanks for listening,
Xender
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Do you happen to have a changelog? Any sort of description of the cause/resolution?
Thanks.
I also, would like to say thank you and request a change log.
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People expect a lot for their cash nowadays. Welcome to the instant on, MTV, I want it now generation. They want it fast and accurate, without conceding both ideals may directly impact each other. Loading a beta firmware? Caveat emptor.
We never said anything about wanting it fast. We are talking about products that were already on the shelves (with broken firmware). We def want it to be accurate and if it is not, then the company that made it should make it so. However i do agree that loading Beta is at our own risk.
How does this sound. I was in the market for a shovel to dig a hole, so I went to the shovel shop and browsed the different brands. I assumed they all could dig a hole so I looked at the features. Some came with nice cushy handles while some had large foot stomps. I picked one up that looked nice and sturdy and fit me well. I took it home and got about 10 percent into the hole when all of a sudden I went to pick up a load of dirt to throw and the head was gone. I reach down to pick up the head and took both pieces to the store I bought it. I show the gentleman behind the couter and he looks at me and says, "you piled too much dirt on it". Dumbfounded I look at him and ask for the specs and he proceeds to tell me he doesn't know exactly how much it is meant to hold but he can assure me I used it wrong. He says normally he can’t refund the money but the company has an upgraded shovel head so that this won't happen again. I will be able to continue to dig my hole but I can only use it to 50 percent of its potential and i will have to wait a year for development.
Now on a maybe more helpful note. There have been talks on the www that the latest uPnP build for linux has some bugs in it. Maybe the developers can look into the version they are using and see if that might be a cause. Also I have read that Windows XP causes a lot of issues with a couple of the newer uPnP builds. There is a MickySoft article for turning off the uPnP feature in XP http://support.microsoft.com/kb/821980/en-us (http://support.microsoft.com/kb/821980/en-us). It seems Windows 7 and Vista cause little to no effect on uPnP. I am going to disable uPnP on all of my Windows XP machines and see if this helps our router slow downs and/or uPnP fails.
I would like to say this in all honesty. The D-link routers are attractive because the developers are trying to add things that the other companies do not have. I know that is the reason I have stayed with them this long. My point is we like what the developers are trying to do for us the consumers and the fact they have some board administrators that are on top of our issues makes it bearable for us. So thank you to everyone involved and thank you to us for testing.
Now everyone get back to work.
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Ive been having serious issues with this router since I bought it. I have 1.20 and all of the issues posted before me. I read the other day there would be a beta posted a day or 2 ago, I haven't seen that yet and still dont see one. I plan on returning my 4500 tomorrow if I cant get it working right, this router is a premium product and its being handled like a second grade nothing. I prefer to keep it but I'm done waiting for fixes which should inherently work on all routers these days.
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Any ETA on when the beta will be posted so we can download?
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I've had this Router for well over a year and used to be amazed at how solid it actually was. After the 1.20 update this Router has been horribly unstable. I have had to Hard reset this router on some days multiple times throughout the day. I was planning to finally give up and go replace this router. Then I found this thread, based on what I am reading, I am hoping that we will be able to get at least a beta of a fix. I am literally at the point where I can't afford to put up with this level of instability any longer.
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I will post up a changelog if it's okay with Ru-Fi-Oh. So far, it only contains the most notable fixes, and some additions. It did not mention anything about the problems that we have thus far.
I will be loading it on in a few moments for testing.
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We never said anything about wanting it fast. We are talking about products that were already on the shelves (with broken firmware). We def want it to be accurate and if it is not, then the company that made it should make it so. However i do agree that loading Beta is at our own risk.
How does this sound. I was in the market for a shovel to dig a hole, so I went to the shovel shop and browsed the different brands. I assumed they all could dig a hole so I looked at the features. Some came with nice cushy handles while some had large foot stomps. I picked one up that looked nice and sturdy and fit me well. I took it home and got about 10 percent into the hole when all of a sudden I went to pick up a load of dirt to throw and the head was gone. I reach down to pick up the head and took both pieces to the store I bought it. I show the gentleman behind the couter and he looks at me and says, "you piled too much dirt on it". Dumbfounded I look at him and ask for the specs and he proceeds to tell me he doesn't know exactly how much it is meant to hold but he can assure me I used it wrong. He says normally he can’t refund the money but the company has an upgraded shovel head so that this won't happen again. I will be able to continue to dig my hole but I can only use it to 50 percent of its potential and i will have to wait a year for development.
Now on a maybe more helpful note. There have been talks on the www that the latest uPnP build for linux has some bugs in it. Maybe the developers can look into the version they are using and see if that might be a cause. Also I have read that Windows XP causes a lot of issues with a couple of the newer uPnP builds. There is a MickySoft article for turning off the uPnP feature in XP http://support.microsoft.com/kb/821980/en-us (http://support.microsoft.com/kb/821980/en-us). It seems Windows 7 and Vista cause little to no effect on uPnP. I am going to disable uPnP on all of my Windows XP machines and see if this helps our router slow downs and/or uPnP fails.
I would like to say this in all honesty. The D-link routers are attractive because the developers are trying to add things that the other companies do not have. I know that is the reason I have stayed with them this long. My point is we like what the developers are trying to do for us the consumers and the fact they have some board administrators that are on top of our issues makes it bearable for us. So thank you to everyone involved and thank you to us for testing.
Now everyone get back to work.
Nicely put Thanks!
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OK so everything appears to be fine so far. I've only tested basic features of the router to make sure this firmware doesn't brick anything and is functional. I'm going to post this beta up soon.
I will continue to test here at work and also at home. We will see what happens after the 3-4 day mark. I will be pushing it to the limit with gaming, wireless and downloading over the weekend.
Reinvented, if you want to post change log go for it. It should be included in the link as well when I post.
This is not the original release note. The one I saw has more listed to it but due to proprietary information the full doc could not be displayed.. don't ask me why I don't have control over these things.
As soon as the firmware is posted I will create a new thread regarding Beta 1.21 Please post all your comments and feedback there.
FW1.21 Beta01 feedback: http://forums.dlink.com/index.php?topic=5947.0
Link to Beta 1.21: http://forums.dlink.com/index.php?topic=5948.0
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When I purchased the DGL-4500 I was hoping for a good upgrade from my old linksys. As we all know our high end home router is not doing the job. The firmware issues are now resetting my feeling about D-Link hardware. I have been in the computer industry for over twenty years. For the last fifteen years I have been an Engineer and worked with most of the major players in the IT business and home markets. I all so know a think or two about how to get a company’s attention about a bad product. I will be doing some magic to get the names and phone numbers of the people that can get things done at D-Link. Stay tuned….. :)
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Your comparing a shovel to a complicated peice of electronic equipment? lol.
Second, that actually happens. You can purchase yard equipment and abuse it, and the hardware store may refuse to return it.
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Your comparing a shovel to a complicated peice of electronic equipment? lol.
Second, that actually happens. You can purchase yard equipment and abuse it, and the hardware store may refuse to return it.
I love the sarcasm coming off of this post. We paid good money for a piece of junk product. Your engineers sucks, I will never buy dlink again. f*** you!
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Your comparing a shovel to a complicated peice of electronic equipment? lol.
Second, that actually happens. You can purchase yard equipment and abuse it, and the hardware store may refuse to return it.
So if my translation of your post is correct you are telling us that we abuse the 4500 and now DLINK is refusing to do more than what they are doing? I would like to believe that a company that advertises the 4500 as a gaming solution would expect the kind of usage we give it. Hopefully your statement will stand corrected with an actual fix for the consumers problems.
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Your comparing a shovel to a complicated peice of electronic equipment? lol.
Second, that actually happens. You can purchase yard equipment and abuse it, and the hardware store may refuse to return it.
I hope you are half heartedly posting that and not trying to make me look like an idiot. I also hope you don’t think for a minute that I would buy the router, abuse it, and then demand help with it when it breaks?!?! I agree that a lot of places don’t take returns but that’s why you buy from a company that will stand behind their product no matter what. Take craftsman for instance. I buy a wrench from them for my weekend project and instead of just using my hands like I am clearly supposed to do, I use a 3 foot piece of pipe for that ‘extra’ leverage. Well wouldn’t you know it, it broke the box end right off. I can in fact bring it back and get a brand new one.
I was comparing the processes NOT the products.
It starts with unpacking and using:
You unpack the shovel to dig a hole and it breaks before you even really get started because there was something wrong with it to begin with. You unpack the router and it is already broken too.
Then the process for support:
I brought the shovel back knowing they probably wouldn’t take it back because I used it a little, but I was looking for options because you could clearly see the shovel head just fell right off. And according to the man on the picture when I bought it, I too would be able to dig a hole. Instead of admitting they had a known flaw (or at least a thought an issue existed), they sold it to me anyway, blamed it on me, and then offered a solution. The company was actually going to research and develop a new shovel head for it. But that process was going to take a year. Also, to top it off they told me that I can’t use it to its full potential even with the fix; so I either sit on my hands accomplishing nothing with my own work while that happens or I suck it up and buy another one. I like most people at that point would just buy another one and eat the loss. But I know a shovel doesn't cost 200 dollars; A little different when you are replacing a complicated piece of equipment.
I’ve stated I agree that it is complicated equipment but the most basic of functions that it should be able to do IS route (like a shovel should be able to move dirt). I in no way abuse my router....I would like to and I’ve thought about it twice while writing this post, but I haven’t yet. I have a gigabit network, a total of 10 PCs, and an Xbox. 4 PCs are wired and the rest are wireless and never all on at the same time. I use a gigabit switch (D-Link) to take the load of the streaming movies from the servers to the PC's. My highest throughput in a day through the router is when I am connected to work and that is about 3.5 gigs down and 500 megs up in a 24 hour period of time. Other than that I am looking at about a gig down and 400 megs up. I would agree that maybe I was pushing it but most ISPs provide 7-15 standard and I have had many routers through the years (Even the DIR-655 2 years ago) with this set up and none of them had the results I have today.
I am trying to stay positive but with this router my network is useless. I am trying to help but time is money. I’ve told you in the past that I spent a LOT of hours troubleshooting this router. Every time I upgrade, re-flash, or reset I am out for the next 2 hours while I recreate all of my stuff. Then on top of that is the time spent turning things off and back on to try to figure out a good setting that will allow the game servers to give out at least 30 frames without a hiccup while trying to keep the router connected for more than a day. And even when I posted that I was done, I didn’t give up.
I’ve said it before and I’m saying it again.
“I love the hardware and I love the things the developers are trying to do. Most of the other brands do not have everything this one does. The only thing lacking is a stable firmware”
My apologies if this post is too long I just felt the need to clear the air. I don’t want less support because of a failure to communicate on a professional level.
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I hope you are half heartedly posting that and not trying to make me look like an *****. I also hope you don’t think for a minute that I would buy the router, abuse it, and then demand help with it when it breaks?!?! I agree that a lot of places don’t take returns but that’s why you buy from a company that will stand behind their product no matter what. Take craftsman for instance. I buy a wrench from them for my weekend project and instead of just using my hands like I am clearly supposed to do, I use a 3 foot piece of pipe for that ‘extra’ leverage. Well wouldn’t you know it, it broke the box end right off. I can in fact bring it back and get a brand new one.
He has a point. Look past the personal insult for a second and consider your analogy is flawed in scale and scope. I thought the same thing when I read your reply. Shovel, router, you're joking right? Unless the tool you're describing is a pre-programmable jigsaw that can cut to precise patterns while analyzing the grain of the wood as it is cutting and is able to make corrections to its blade speed to compensate, on the fly and customizable to your specifications.
One is a simple instrument that does one thing. It has no moving parts and it doesn't change. The other is a complicated piece of electronics that can change, quite dramatically. Firmware is delicate like that. It's not the same as "simple software". I work in software development as my day job and it's a lot more forgivable than firmware.
It's like trying to compare console to PC games. One is far easier to patch than the other, hence why QA for console is often held to a higher standard since pressed images are harder to patch around. Take that one step further when it involves firmware rewrites. Simple mistakes in java can often be patched on the fly via replacing some jars. Bricking firmware? It's a littler harder to recover, but at least you got results, right?
The DGL series aren't simple routers. They do multiple tasks. A simple router would be easier to code around. I've played with OpenWRT and seriously considered going with one to replace my DGL when firmwares 1.12 to 1.15 couldn't maintain simple ethernet traffic for extended periods of time. Copying 1GB of documents from 1 LAN computer to another would cause the router to hang.
Personally I wish I had just kept my router on 1.02. I never had issues with that firmware and it worked perfectly for me. It didn't have a lot of the newer features, but I never needed them. Maybe in my twisted perception, $150 for a router doesn't seem like I'm breaking the bank. If I wanted "quality" or pay for something that I feel I can complain about, a Cisco SOHO which runs x2 - x4 the cost, as a starting point. The DGL offers competitive features, one of the largest NAT tables for a "home" router.
It's quite possible they're taking the QA seriously this time. The initial QA in which the developers do isn't working or they can't establish use cases to replicate your issues. Can't find an error means they have nothing to report. Yes it's a frustrating lack of transparency in what they're doing, but sitting over their shoulder isn't going to make them work any faster.
I do think their versioning system sucks. I'd prefer firmwares that lack the ability to downgrade be marked with a major version number increment. I know that if I load 2.x,I can't go back to 1.x. It would make it much more obvious.
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It kind of bothers me when that is the only thing people got out of a long post is shovel to router. No mention of the uPnP anomaly I mentioned or the wireshark logs from 8 months ago or the fact I would have to wait a year to use the shovel. Yeah, I took it personal. The only feedback I get is what are you stupid? I agree that if you are looking only at the part about it being a shovel and a router, the scale, scope, and impact are completely different. Replace shovel with whatever you want (i.e. rocket ship, submarine, remote control car…) it doesn’t matter. That was never the point.
I do understand the difference between an object that digs a hole with no moving parts and an electronic device with millions of lines of code to run and move data on the fly. I would have to be an idi0t to not see the difference. But if we could pretend for a moment that I actually had a point to the story and look past the beginning to the part were I was told “no return, your fault, we will fix, but it will never be 100 percent and it will take a year to get the fix”. My point is we are being treated like it is our fault that the router isn’t holding up. And to be told I abuse my router is offensive. This was never intended to be a direct analogy of a shovel and router.
I have run into this in the past where a Mod I was working on seemed to be fine when I ran it but then when others ran it there were issues. I could never replicate them without the help of the users. But I did make a patch that took the Mod back down to the last version that was working (I understand in this case it is a Ubicom thing, well someone needs to convince them). I also lost out on about 6 months of coding time since the issues didn’t creep up right away. But know this; they got a patch to the older version within 3 days of letting me know. That allowed me to start from there and find my mistakes. Yes I know it was PC programming and not a console or worse yet firmware (the issues are still there on reboot, if it reboots at all). I in no way ever said it was easy for them to make a “universal” firmware. Meaning everyone can take it home and it work; regardless of what hardware the end user has or what kind of infrastructure is in place. And what they do might not be as transparent to me as you think. All I was saying is it was broken on the shelf and they should come up with a way of making it right. And I don’t think 9 months of waiting falls into that category. In most companies that is about half of the refresh period.
My day job is providing mission critical support to end users. With that comes a little restraint on my part and a lot of professionalism which I think some of these posts are lacking; from everyone. I understand the forum admins are under a lot of stress because they are the eyes and ears for the developers and they too have to wait to be given the firmware. I also know the importance of patience and all I ask is not to be treated like a nobody. I have been dealing with this personally for over 9 months (I know I’m not the only one). If I ever treated people the way I've been treated here I would have been fired long ago.
I too agree that 150 to 200 is not breaking the bank. However when I have to go out and buy a new router, something is wrong. Now I am out the money for the new router and the customers I lost because they couldn’t stay connected over the last 8 months. Nothing like getting rid of the only business I had. But hey at least now I have a stable firmware that is actually more powerful than the one I was waiting patiently for and it is running on a slightly slower processor and about half the ram. Go figure
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He has a point. Look past the personal insult for a second and consider your analogy is flawed in scale and scope. I thought the same thing when I read your reply. Shovel, router, you're joking right? Unless the tool you're describing is a pre-programmable jigsaw that can cut to precise patterns while analyzing the grain of the wood as it is cutting and is able to make corrections to its blade speed to compensate, on the fly and customizable to your specifications.
One is a simple instrument that does one thing. It has no moving parts and it doesn't change. The other is a complicated piece of electronics that can change, quite dramatically. Firmware is delicate like that. It's not the same as "simple software". I work in software development as my day job and it's a lot more forgivable than firmware.
Of course you would say all that because your router for the most part seems to work AND this coming form the same guy that said “Welcome to the instant on, MTV, I want it now generation”
It’s funny that for the most part people understood the analogy of the shovel and router. Also funny that the analogy stemmed from your dumb idea that, because people are on here complaining they are a “want it now generation”. It is not comparing technology to an object. Are you telling me that if you bought a car off the lot only to find that it wasn’t working correctly you would simply say oh well. So then what you buy another car? Doubtful you would take it back to the dealer and complain that it doesn’t work and THEN when after 9 months it is STILL doing the same thing what would you do? The fact is we are NOT a NOW generation what we are are consumers who read up on the best, buy the best and expect the best only to find it is FAR from the best.
And while buying one; no doesn’t really break the bank as you say…buying several in the same year…yeah that starts to put a dent in the bank.
I wont be shy I’m 26 lets see in your eyes what generation am I from? I know for a FACT that my grandmother (71) is not from the MTV generation and she would NOT put up with this crap. I just had a conversation with her about how she is going to call HP because they have not come out with an updated video driver so that the Sims can play on her laptop. Like I said we are consumers it has nothing to do with generations.
Go to some well known websites that sell this router and just look at all the reviews and everyone that says…have to update the firmware to make it work, have to update the firmware to make it work, have to update the firmware to make it work, have to update the firmware to make it work. That to me is just crazy! Off the shelf and you have to update it.
I understand what FearReality was/is saying and I understand what you are saying d01100100 as well, however it’s easier for you to come on here and talk poop because like you said you really are not having problems with your router (« Reply #192 on: June 11, 2009, 08:24:12 PM »
Connection Up Time : 6 Day 2 Hour 09 Min 19 Sec)so you can’t relate to those that have to reboot the router after no more than 6 hours of runtime and then there is also this (It didn't have a lot of the newer features, but I never needed them.) If you don’t need all the features then why even buy it? Clearly those of us who bought the router for what is was claimed to do can’t relate to you.
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My point is simple. You're comparing apples and oranges. Then when I commented on it you compared the return policy/procedure.
The fact is things come with warranties, those warranties have limits and regulations. If you exceed the limitations of the warranty, the company has the right to void your support.
Now, back to reality. The 4500 is in need of correction, no one here will get an arguement from me on that. However, until the PM for the product releases firmware, there isn't much that can be done.
Trust me, I'm making them aware of your frustations and of the units short comings.
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When I wrote the original post and my reply to your comment, it was always about the support; not the hardware or the return policy.
the company has an upgraded shovel head so that this won't happen again. I will be able to continue to dig my hole but I can only use it to 50 percent of its potential and i will have to wait a year for development.
Period.
Again I know what a warranty is and I never claimed the warranty was denied (if you remember I took my first one back under warranty). I understand there is nothing anyone can do. But I would like to see things being productive rather than this pi$$ing match back and forth.
We want to help and want to know if our feedback helps or not.
What can we do at this point while waiting?
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The more information I can gather about the failures the faster we can pin point the issue.
Of the people on this thread that are suffering from required reboots, how many are using a1 units?
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I am using A1 and my issues seem to happen more when I have a high UDP volume. I'm working on getting two lans connected so I can transfer 1 item at a time from one router to the other. Then I will start one service at a time. Maybe I will be able to get to the bottom of my issues.
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I have an A1. Reboots are needed more frequently in the last 48hrs specially in high usage.
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A1 here.
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I'm also using the A1 and having to reboot about every other day.
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A1 here. Just locked up with firmware 1.21. had to power cycle.
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I am also using A1 - my detailed post and some of my testing results can be read in http://forums.dlink.com/index.php?topic=5947.msg36020#msg36020
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PM sent.
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Ok, I need all the serial numbers of the people that have A1's.
PM them to me.
Sent
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PM sent. Thank you.
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PM Sent
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Just sent mine.
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PM Sent.
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Ok, I need all the serial numbers of the people that have A1's.
PM them to me.
SERIAL NUMBER SENT!
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I bought the dgl4500 when it first came out. It has reset at least once a day since I've had it. Except recently with 1.20 where it went 60 hours without restarting, but the wan froze and i was unable to access the router's configuration page, so an unplugging was in order.
I had everything off, syslog, SPI, UPnP, anti-spoof checking, WISH, gamefuel, and logs. It would still restart. I set it to use only 5GHz. Still reboots. I stood it up, and put it up on a platform with good ventilation. It still won't last more than a day without restarting itself. I had gotten fed up, and thought since it's not hurting it, I might as well turn gamefuel back on. That's when it went 2.5 days without a restart. ???
A1 hardware.
LAN Statistics after 3 hours
Sent :1189387
TX Packets Dropped :7
Collisions :0
Received :1740719
RX Packets Dropped :0
Errors :0
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Just joined, been reading this thread for a while now. I've sent my SN, hope it helps.
I also noticed some other problems with the router, in addition to it going unresponsive after 24 hours; I've got a new DOCSIS 3.0 modem, a SB6120, and I ran a few tests with it.
With the router connected, speedtest.net connected to San Jose, CA gets about 26 Mb/s.
With the router disconnected, and a line going straight to the modem, speedtest.net reports 32 Mb/s.
Upload speeds are also affected, with a change of about 3 Mb/s.
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Interesting results... I thought the wan to lan speeds were one of the hallmarks of the DGL-4500. Hopefully it is something that can be corrected. I have a FIOS 20/5 connection and I get full speed with their oem router as well as the DGL-4500. I'm looking to upgrade my internet plan shortly.
Just joined, been reading this thread for a while now. I've sent my SN, hope it helps.
I also noticed some other problems with the router, in addition to it going unresponsive after 24 hours; I've got a new DOCSIS 3.0 modem, a SB6120, and I ran a few tests with it.
With the router connected, speedtest.net connected to San Jose, CA gets about 26 Mb/s.
With the router disconnected, and a line going straight to the modem, speedtest.net reports 32 Mb/s.
Upload speeds are also affected, with a change of about 3 Mb/s.