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Author Topic: Extremely slow download speed  (Read 3890 times)


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Extremely slow download speed
« on: July 19, 2018, 06:52:11 AM »

Hello. Lately, I've been having really bad download speeds. When I download anything from the internet, like a steam game or a graphics card driver, the download speed is 52-56kb/s maximum. That's really bad, because now a 435mb file takes 4 hours-ish to download, any help?


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    • Router Troubleshooting
Re: Extremely slow download speed
« Reply #1 on: July 19, 2018, 07:27:24 AM »


  • What Hardware version is your modem? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the modems web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the modem?
  • Has a Factory Reset been performed?

Internet Service Provider and Modem Configurations
  • What ISP Modem service link speeds UP and Down do you have? Link> Speed Testing Sites
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For DSL or Fiber service lines, ensure that the ISP is using good working phone or cable lines to the DSL modem and that the phone lines are filtered correctly. I recommend having the ISP service physically check the lines going from the out side to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.
Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.


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Re: Extremely slow download speed
« Reply #2 on: July 19, 2018, 08:16:01 AM »

1. DSL-2740U
2. ME_1.04
3. Middle East
4. Wired ethernet
5. Yes, a few weeks ago, if you remember my post.

1. FastTelco
2. Did that, switched between multiple ethernet slots, nothing changed
3. I don't know what that is, but, I can assure you my DSL was all good until just now, and we didn't do anything with it at all.