• March 28, 2024, 01:21:35 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: No Internet on Guest Network  (Read 10811 times)

SteveM

  • Level 1 Member
  • *
  • Posts: 3
No Internet on Guest Network
« on: November 30, 2017, 08:37:10 AM »

I have attempted to set up a guest network on my DIR-865L but can't get internet service in spite of having it on the primary network.  Hopefully it is just a configuration issue, but I have tried a bunch of things and still found no success.  I am using the device as an access point (it is hard wired to the DHCP router) and I have disabled DHCP on this device.

Here are some key settings:

Setup> Network Settings> Router Settings> Enable DNS Relay (unchecked)
Setup> Network Settings> DHCP Server Settings> Enable DHCP Server (unchecked)
Advanced> UPNP> Enable UPnP IGD: (unchecked)

Primary wireless network works fine, but guest network does not connect to internet. This is true of both bands in both cases.   Also, I have other access points (Asus) with guest internet working fine so I don't think it is a router configuration problem.  Am I missing something?  How can I troubleshoot this?

Thanks!


Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: No Internet on Guest Network
« Reply #1 on: November 30, 2017, 08:39:48 AM »

How is the cable connected? Lan to lan? Ap mode doesn’t support guest zone
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

SteveM

  • Level 1 Member
  • *
  • Posts: 3
Re: No Internet on Guest Network
« Reply #2 on: November 30, 2017, 08:58:51 AM »

The DIR-865L is connected by ethernet cable through a switch to the router.  I guess you have answered it if it simply doesn't support the guest zone in this configuration.  Thanks!
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: No Internet on Guest Network
« Reply #3 on: November 30, 2017, 09:09:03 AM »

Guest zone requires the Wan port and router mode.

Good luck
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.