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Author Topic: DCS-5222L lost connectivity since update on Friday 1/29  (Read 2576 times)

Tsilleck

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DCS-5222L lost connectivity since update on Friday 1/29
« on: January 31, 2016, 06:58:40 AM »

Can't connect to both of my DCS-5222L cameras since firmware updated on Friday 1/29. They fail on the Loading step, I was able to connect once or twice in 2 days but they fail to connect 99% of the time. MY D-Link lists them as active with the green check marks. I'm trying from IE, Chrome and 3 Android devices.
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Hard Harry

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Re: DCS-5222L lost connectivity since update on Friday 1/29
« Reply #1 on: January 31, 2016, 01:57:40 PM »

Did the firmware update reset the device to default or change the IP? How are you trying to access them? WebUI?
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Tsilleck

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Re: DCS-5222L lost connectivity since update on Friday 1/29
« Reply #2 on: February 01, 2016, 04:24:05 AM »

Did the firmware update reset the device to default or change the IP? How are you trying to access them? WebUI?

No. The settings remained the same after the update. I am accessing through the My D-link portal.
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Tsilleck

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Re: DCS-5222L lost connectivity since update on Friday 1/29
« Reply #3 on: February 01, 2016, 04:28:07 AM »

The Firmware Version  is 2.12.01
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Hard Harry

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Re: DCS-5222L lost connectivity since update on Friday 1/29
« Reply #4 on: February 01, 2016, 04:34:37 AM »

Did the firmware update reset the device to default or change the IP? How are you trying to access them? WebUI?

No. The settings remained the same after the update. I am accessing through the My D-link portal.

Can you access them locally? The portal works of port 80 outbound from the WAN, so try a port scan on your public IP on port 80 and see what comes up.

Also, you may want to try a factory reset and reconfigure.

Last, when you said it failed on the loading step, do you mean the firmware update failed or just loading the D-link portal?
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FurryNutz

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Re: DCS-5222L lost connectivity since update on Friday 1/29
« Reply #5 on: February 08, 2016, 07:11:10 AM »

Any status on this?  ???

Can't connect to both of my DCS-5222L cameras since firmware updated on Friday 1/29. They fail on the Loading step, I was able to connect once or twice in 2 days but they fail to connect 99% of the time. MY D-Link lists them as active with the green check marks. I'm trying from IE, Chrome and 3 Android devices.
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