D-Link Forums
Software => D-ViewCam => Topic started by: noop on September 22, 2009, 05:28:36 PM
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Hello,
I just purchased this web cam, and thought I would give it a try on my windows 7 machine. The software WILL NOT make it through installation without running as an administrator.
Second, when I go to run the program as an Administrator, it crashes instantly.
Third, running the uninstaller crashes too on step 6/6.
I have tried running in compatibility mode, but no such luck in that either.
Also, the installation disk that comes with the product isn't even recognized by Windows 7 :O
Anyone know of any solutions to get this thing working?
Thanks!
-noop
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Hello noop, heck, many of us are impatiently waiting for a Vista64 bit version to arrive!
Get in line buddy! ;)
WyreNut
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Hope it is soon :D
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I just spoke to a tech support and asked if the 920 works on a 64 bit platform. "Oh, sure. Just make sure you download the latest D-ViewCam software" . I checked and it was last updated in 2008. I don't think the TS person knew what she was talking about.
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The camera will work fine in a 64 bit environment however the D-ViewCam2 software does not yet have a 64bit version. Yes the TS agent was mistaken unfortunately.
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While we appreciate the reply ECF, "working fine" to most of us means having the ability to use the software included with the device to record surveillance video from our businesses.
I could understand if the cams still being sold by Dlink were all "eol'd", and the excuse was "Well, it worked on the platform it was made for" - that would still make sense.
Since my cam is still being sold (DCS-5300G) I would expect Dlink to keep up with the market the cams are being connected to! >:(
WyreNut
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Can you give us an ETA of when your new software will come out? From what I can see, this issue has been here for months and many users are waiting for an answer. Could you at least post some beta builds so the community can help?
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Sorry I don't have an ETA or any information regarding a 64bit version. I will let you know If I do there has never really been a market for 64bit OS systems but it seems to be more and more popular now so I will definitely push for this on my side.
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Never a market? Windows 7 is going to be the last windows OS that will be x32, and over the last year with Windows Vista, x64 has really made a huge push in the market. Where is the marketing department lol You guys should be on the cutting edge ;)
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Sadly, this is not the first time I have had problems with D-Link equipment. I bought this DCS-920 without investigating as I should have.
The software ran on my machine for about an hour after I left the building, and this is after fighting with it for about 6 hours. I have tried it on XP 32 bit, Vista 64 bit, and on Windows 7 64 bit, and have come to the conclusion that it is the most useless piece of software that has ever been written.
The ones who have written it, should be sacked.
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It didn't run on XP 32bit??
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Bump.
Add 1 more for 64bit! A lot of high end consumer PC's are shipping with Windows 7 64bit and 6gb of ram now. Hopefully our cries will be heard and they will release a 64bit version of D-Viewcam!
:-[
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We are currently working on a version of software compatible with 64bit systems. I can not give an exact ETA and beta is currently not available.
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I am running D-ViewCam in the XP virtual machine which is a download for Win7 64B. So any of the free VMs running in 32B should work.
Now if D-ViewCan just had more capability. A simple popup notification of motion would make me a happy guy. I sold my WiLife cams because they wanted $80 a year to make the motion notification work.
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We are currently working on a version of software compatible with 64bit systems. I can not give an exact ETA and beta is currently not available.
Hooray! I just hope my camera lasts long enough to take advantage of this release!
WyreNut
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I will be glad when you get the 64 bit software out for sure...
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Is it possible that you can write a brief explanation on where to find and how to load additional camera drivers for Windows Home Server?
I would like to add cameras that have more features other than the four that are supported.
Thanks
Smellydog69
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Camera drivers?? I am not sure what you are requesting.
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The windows home server version of D-View only supports four cameras.
"Compatible with the D-Link Network Cameras models DCS-920, DCS-1100, DCS-1130 and DCS-2121".
Reference - http://hq.dlink.com/whs
How do you include other cameras in your product line?
Smellydog69
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Unfortunately I am not familiar with that product as it is not available in the US so I would not have any info also that app appears to be beta as it is.
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Oh well. I just bought 2 dcs-920 camera, going back to the store tomorrow.
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Oh well. I just bought 2 dcs-920 camera, going back to the store tomorrow.
But two posts before yours it states DCS-920's ARE supported... So why bring 'em back? ???
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Are we still waiting for a 64 bit version?
I can't get my dcs-920 to work with Vista 64 bit using the 2.0.3 dview software. :(
I'll even go for a beta version if available
Thanks
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V3.0 is out, and it seems to be doing the trick. Even though I still have some issues on Vista-64, it runs fine on Windows 64-bit. Playback is still under investigation.
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Dview 3.0 is working fine with my DCS-5300G and Vista64 laptop! :D
WyreNut
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Keep in mind that on 64 bit systems you should be wary about the screen-resolution used. Anything above 1280x1024 on 64-bit could get you in a bind with Playback on the current version... Took me a while to find out why/what on the failure.
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Where can i download d view cam 3.0? on the support website it still lists 2.03?
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For instance go to the ftp-site (ftp.dlink.com/Multimedia/D-View Cam [embedded space here]). There is 3.0 and userguide...