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[melbri]

Hello, I have successfully installed the mydlink cloud app on my DNS-325 and have accessed it via the internet with no problem.  My iPhone is a different story.  When I log in I get 3 error messages,

1. server might not be running
2. Failure: Server, account, password might be incorrect
3. Failure: server might not be running

Am I supposed to make any other changes to my DNS?  Start a server perhaps?  Since I am able to access the NAS via a PC, i assumed all was well.

Any help would be appreciated.
Thanks

[melbri]

Mysteriously started working.  Think I might have had the URL incorrect.

Works great.

[bsi92]

Hi,
I have exactly the same problem.
All the functions of my new DLINK-DNS320LW are OK but the cloud access.
On PC, IPAD and IPhone, I systematically get the 3 errors messages written in the preceding mail.

I've bought (yesterday) the DNS-320L for having the cloud service...

I'm sure that the URL/login/password are correct because I have tried many, many times on different devices...

Is it necessary to wait for a few days ? Or something special to configure that I missed... but what ?

Please help me !

[JavaLawyer]

Hi,
I have exactly the same problem.
All the functions of my new DLINK-DNS320LW are OK but the cloud access.
On PC, IPAD and IPhone, I systematically get the 3 errors messages written in the preceding mail.

I've bought (yesterday) the DNS-320L for having the cloud service...

I'm sure that the URL/login/password are correct because I have tried many, many times on different devices...

Is it necessary to wait for a few days ? Or something special to configure that I missed... but what ?

Please help me !

The mydlink Cloud Mobile App only works with the DNS-325 and DNS-345, you need to use the mydlink™ Access-NAS Mobile App