D-Link Forums
The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: craigcam20 on October 14, 2013, 01:07:45 PM
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Ok, My motion Detection suddenly stopped sending Emails a couple of weeks ago. I checked all the settings and nothing had changed. I clicked the Test Email button and it succeeded. An email was sent to my account.
I enabled sending emails always at 2 minutes intervals and that works fine. But if I enable emails on movement detection I get nothing emailed at all.
I have the whole screen set to detect movement with 100% sensitivity
I have two broadbands at home, BTinternet 2 meg and Virgin 60 meg. I've tried setting up on both wireless routers and i get the same problem, no emails.
I can access, view and setup the camera on MyDlink.
Now at a loss to know why this isnt working. Everythings enabled but i'm not getting the emails.
Anyone else had this problem ??
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Is it possible something changed with your email provider? Have you tried an alternate provider to remove the camera as a possible cause?
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Hi JavaLawyer.
That is something I considered but the fact that the test emails get through made me think all my settings etc were ok and the providers mail was was working.
I might try another email account and see how it goes.
I even went back to a previous FirmWare and that had the same issues.
Thanks for your suggestion.
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UPDATE....
I started to get emails but about 5 hours later than when they were detected ??
Setup a Gmail Account for the send/receive and now everythings working as it should..
I'm not sure sure why theres such a delay with btinternet forwarding the emails.
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My cameras have been doing this as well. Motion detection stops sending emails, then when I test the email, it says it succeeded and it starts working again. Then it stops again. I am at a loss. None of the settings have been changed, so I'm not sure why it is doing this.
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Your camera might keep detecting motion and keep sending emails until gmail block them.
maximum 500 emails per day for gmail, but i noticed if it send too frequent at certain period of them they will block them for 24 hours.
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Hi all,
I’ve also the same problem.
My config :
- Motion Detection is always enabled.
- Night/day mode activate with a schedule.
I receive mails during 1 or 2 days (with motion detection or when the camera passes in day/night mode) after that I don’t receive any more mails…
I have to reboot or clicked on the Test Email button to receive new mail.
I tried with several providers, same issue…
I’m not sure with gmail limitation. I just check, the 13/01 I received more than 600 mails from the camera. The 14/01 I received 110 mails and at 6pm no more mail. I wait until today, and I don’t receive any new mail from it…
They’re a real issue with that! I’ll try with FW V1.06 and V1.07, no change!
What is really strange is that everything worked until the camera is celebrating its first birthday...
++
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All:
I have a similar issue. Motion detection is always active and I am sending images to Gmail and to a local NAS with FTP. The camera works for 1 or 2 days and then it stops sending images to both Gmail and FTP, I need to reset the camera to make it work again. I have tested with Firmwares 1.05_build 5, 1.06b4,1.07b2 and 1.08b2.
When I connect to the camera, it shows an static image that is not the current live image so I guess it hangs in some way.
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All:
I have a similar issue. Motion detection is always active and I am sending images to Gmail and to a local NAS with FTP. The camera works for 1 or 2 days and then it stops sending images to both Gmail and FTP, I need to reset the camera to make it work again. I have tested with Firmwares 1.05_build 5, 1.06b4,1.07b2 and 1.08b2.
When I connect to the camera, it shows an static image that is not the current live image so I guess it hangs in some way.
You are observing this behavior on all firmware versions you list in your prior post?
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You are observing this behavior on all firmware versions you list in your prior post?
Yes, the issue is the same in all firmwares. It started when I upgraded the firmware to 1.06 and I have tried to fix it by moving back to 1.05 and by installing every new firmware available. I am currently testing with 1.07 and it seems to wait longer before getting locked. One thing I found today is it keeps sending stills for a few hours but the image is always the same.
Thanks.
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Yes, the issue is the same in all firmwares. It started when I upgraded the firmware to 1.06 and I have tried to fix it by moving back to 1.05 and by installing every new firmware available. I am currently testing with 1.07 and it seems to wait longer before getting locked. One thing I found today is it keeps sending stills for a few hours but the image is always the same.
Thanks.
Try performing a factory reset and then reapply the firmware
DCS Network Cameras - Factory Reset Procedure (http://forums.dlink.com/index.php?topic=47707.0)