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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: my email and password deny  (Read 9312 times)


  • Level 1 Member
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  • Posts: 1
my email and password deny
« on: September 28, 2018, 12:31:29 PM »

help me pls because i forgot my email and password that i link to my dlink camera/


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  • Posts: 2752
Re: my email and password deny
« Reply #1 on: September 28, 2018, 01:23:28 PM »

Are you talking about the mydlink email and password (to access the mydlink apps)? or the camera login info?

I checked the email address you used to register here and no information came up. You will need to contact tech support in your area or go to https://www.mydlink.com/contact

If you have your account but not the camera's login, just reset the camera (hold paperclip in reset hole for 10 seconds and setup from scratch).