• April 25, 2024, 10:13:37 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DAP 2360 issues  (Read 8547 times)

rina5392

  • Level 1 Member
  • *
  • Posts: 3
DAP 2360 issues
« on: November 26, 2013, 02:51:22 PM »

Hello
hope someone here can shed some light/thoughts
We have Radius server with single ssid working perfectly with 2 dap 2100 and 1 dap 2360
We removed the 2100s and replaced with 2 2360, so all devices are the same with updated fw

Then we had problems where all users will disconnect from the AP, they will still be connected to the ap but get a 169 IP with the windows 7 clients showing limited connectivity. This happens every 1-2 hours and very frustrating.

A reboot of the ap will solve the problem temporarily, and there are alot of Reason 8 when they disconnect on the AP device.

We use wpa2-enterprise, WPA mode AUTO, Cipher AUTO
Tried changing WPA mode, channel, key update and even setup a new radius server, but the problem still happens.

The old APs are no longer accessible.

This has been happening 5 days now

any ideas?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DAP 2360 issues
« Reply #1 on: November 27, 2013, 11:14:31 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion
  • What wireless modes are you using?
  • 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • What wireless devices do you have connected?
  • Any cordless house phones?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, HT 20/40 Co-existence and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
  • Enable WMM Enable Under Advanced/Advanced Wireless.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

rina5392

  • Level 1 Member
  • *
  • Posts: 3
Re: DAP 2360 issues
« Reply #2 on: November 28, 2013, 06:01:26 AM »

I have found another old dlink 2100ap and put that in
and since yesterday i have no issues,
seem like put all three 2360 together caused some problem and requires a combination of settings
Logged

Leprofessionnel

  • Level 1 Member
  • *
  • Posts: 1
Re: DAP 2360 issues
« Reply #3 on: December 07, 2013, 09:46:21 AM »

HI;

I succefully configured my DAP-2360 with multiple SSIDs, vlan, trunk..

But I notice that when enabling encryption to protect my ssids with passwords (through open system), I no longer reach my internal network..

I heard that there is some problemes with Multiple SSIDs and encryption?

I cannot let my SSID without passwords!

Any help will be appreciated :)
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DAP 2360 issues
« Reply #4 on: December 07, 2013, 01:23:21 PM »

Any options like WLAN Partition or Routing Between Zones available on the DAPs?

If not, I recommend that that you phone contact your D-Link support office and ask about this issue and get immediate help.

Let us know how it goes...
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.