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Author Topic: Time doesn't survive reboot  (Read 8923 times)

KE2QR

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Time doesn't survive reboot
« on: March 05, 2012, 07:03:21 AM »

DAP-1360 Firmware Version V1.10 Hardware Version Rev A
Has any one encountered this problem?
The Automatic Time Configuration does not work. I can only set the time using "Copy Your Computer's Time and Settings".  However, the time does not survive a reboot. I purchased this unit from Amazon this Summer 2011 and it was replaced via RMA in December 2011. ???

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DIR-655 Hardware Version A2, Firmware 1.35NA
DAP-1360 Hardware Rev A, Firmware V1.10 Purchased 7/2011

FurryNutz

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Re: Time doesn't survive reboot
« Reply #1 on: March 05, 2012, 07:33:33 AM »

Can you set the NTP server?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

KE2QR

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Re: Time doesn't survive reboot
« Reply #2 on: March 05, 2012, 07:47:07 AM »

Thank you for your response. Option to use NTP server does not work. After selecting it (have tried several) and saving settings the router comes back online with random/wrong date-time and never makes call to NTP SERVER even if left in this state for days.
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DIR-655 Hardware Version A2, Firmware 1.35NA
DAP-1360 Hardware Rev A, Firmware V1.10 Purchased 7/2011

FurryNutz

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Re: Time doesn't survive reboot
« Reply #3 on: March 05, 2012, 08:04:24 AM »

I would call DLink and tell them of this situation. Might need to RMA the unit. Keep us posted on how it goes. This seems like bug in FW.  :-\
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

KE2QR

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Re: Time doesn't survive reboot
« Reply #4 on: March 05, 2012, 11:54:22 AM »

I spoke with D-Link today. They are going to RMA the unit. However, since this will be the second time, I requested a REV B unit. But it is their policy to keep the hardware rev numbers consistent in an RMA. At first the agent told me there is only a Rev A. I referred him to the D-Link 'support' web page that clearly distinguishes between the two and mentioned the things said about REV A in this forum. He said he would add my request to the RMA but couldn't promise the outcome. He did say, since this is the second time I am reporting the same problems, the RMA unit will be tested before it is shipped. I will keep you posted.
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DIR-655 Hardware Version A2, Firmware 1.35NA
DAP-1360 Hardware Rev A, Firmware V1.10 Purchased 7/2011

FurryNutz

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Re: Time doesn't survive reboot
« Reply #5 on: March 05, 2012, 12:36:18 PM »

Kewl.  ;)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

KE2QR

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Re: Time doesn't survive reboot
« Reply #6 on: July 17, 2012, 05:56:53 PM »

I am not beta testing D-Link production products any more! In March I finally convinced support to RMA this unit a second time. The RMA department didn't agree because too much time had lapsed between the time that I received the replacement and when I reported the problem.

Well, I am not a D-Link volunteer beta tester!  I demonstrated how each problem was reproducible and I documented them in detail. Then I challenged D-Link to put a unit on their test bench and see if they could operate this model without encountering these errors. It seems funny that the RMA department said too much time passed, yet D-Link can send a unit to manufacturing and distribution that is not functional for a much longer time!

Having spent enough time and energy on this project I just caulked it up as a learning experience. I am an electrical engineer and a computer scientist. I will not be purchasing or recommending D-Link solutions. I do have a DIR-655 that works great. But  like I said, I am not beta testing D-Link production products any more.

Good luck dealing with D-Link.
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DIR-655 Hardware Version A2, Firmware 1.35NA
DAP-1360 Hardware Rev A, Firmware V1.10 Purchased 7/2011