D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-601 => Topic started by: exocet44 on February 11, 2012, 09:42:23 AM
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My DIR-601 stops connecting to the internet so I have to power cycle the router daily, the 2.00 FW is not posted on the DLink Website. I don't have this problem with my Linksys router. E-mailing DLink doesn't help since they tell me to call, and I don't want to sit through menus and scripts. Anyone else seeing this problem? Hardware rev is B1. Connection fails on both wired and wireless.
Also, as a side item, D-Link should ignore MAC filter for wired connections.
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What region are you?
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or mixed G and N?
What security mode are you using? Preferred security is WPA-Personal. WPA2/Auto TPIK and AES. Some WiFi adapters don't support AES, so you might want to try TPIK only.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer (http://www.metageek.net/) to find out.
Turn off Short GI and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
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This is for North America. The problem is for wired connections as well as wireless, so I doubt the wireless settings have anything to do with the issue. More importantly, the router is the losing connection to the cable modem, I don't have this problem with FW 1.02 with Rev A hardware.
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Can you be more specific on where your located? I don't see any Rev B models for FW information for that rev model for NA.
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
Check cable between Modem and Router, swap out to be sure. Cat6 is recommended.
I would also check the modem logs if you can and see if there is any issues there.
If this is a cable modem, also check for t.v. line splitters before the cable modem. These will lower or degrade the signal going to the modem.
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I have the same problem here and I have the exact same router (DIR-601 Rev B1 FW 2.00NA). My Internet is on DSL (PPoE) with the ISP B2B2C. Every few hours, I loose my Internet on both wired and wireless connection with the router. Strangely enough, at first I was using the DIR-601 Rev A1 and I never had any problem with it. Unfortunately, I installed DD-WRT on that Rev A1 router so that I could use it as a client bridge. I then bought another DIR-601 to use it as my primary router, thinking it would work as well as that first Rev A1 router. I'm lost, I have no idea what else to do, especially considering the fact that I had no problem at all when I was using the Rev A1 router so I don't think it's a problem caused by my modem or ISP.
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I just sent an email to technical support as the problem is becoming unbearable (my phone is on VoIP so I can't afford to loose my Internet every few hours). I will keep you up-to-date hoping I will get a solution soon. Otherwise, I will have to consider buying another router.
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Have you set up PPPoE on the router?
Have you enabled Always ON option?
Maybe someone can review your router settings with you using teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure.
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Just got a reply from technical support and I applied what they told me to do. Reset the router to factory default and then I followed their complete walthrough the configuration of an Internet connection with a new router. The only thing that's different from the older configuration is that I left the space for "Service Name" blank (in the WAN setup page), as they asked me to do on the technical support email. I'll see if it get more stable following these instructions.
EDIT: it was just false hope, I just got disconnected from the Internet once again, after two hours. Is there anyway to get a refund from D-Link or at least to get them to send me a replacement router??
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I finally brought it back to Future Shop, where I bought it, and they accepted to exchange it. I took a DIR-615 to replace it, I'll see later this evening if it this one is working correctly.
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Enjoy.
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Mr. Furry Nutz, Do you have any solution for this or you suggest me too to go to store for refund.
I too have exactly same problem. I have D-Link DIR 601 router with HW B1 and FW 2.00.
I am in India right now but bought this router in USA on line from Amazon, just 15 days back.
I have DSL DHCP connection.I need to log in my connection to connect internet, means when I click brouser a ISP log in page opens where I have to enter my Id and password. My internet speed is 300 to 400 Kbps.
I configured it nicely with the help of CD wizard. I was not getting log in page, so on the basis of some knowledge gained here in the forum, I deactivated Advanced DNS and entered Primary DNS server and Secondary DNS server numbers. There after I get log in page of ISP.
The router works excellent when it works. But suddenly it fails to respond. The page of some sites will open while will not open for other sites. If it opens yahoo, it may not open google,on few trials it may open google but may not open yahoo. Many time it may not open any sites. After waiting for few minutes it may work as before with no problem. Problem is there if connected directly also. Wireless side is ok but connection with DSL modem breaks. From the forum it looks it is a general problem to all with this router, so some concrete solution to the problem is requested.
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I have to add further.........
Every time when it does not open the page a error message 404 "Oops! The page you requested is not avilable.
Some times surrfing on one site is with no problem, but other site even reputed and secure site like of banks, google will not open. Even a link on the previous site does not open but surfing on main page is ok.
In short a very eratic behaviour. You can not trust it when you need it most.
Please advise.
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I would recommend that you purchase a router what is region specific. NA routers may or may not work in your region of the world. DLink does have regional products.
For DSL Modems and connections: If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
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The only reason why you see an Opps page is that the router is detecting that the source URL is not correct, the router is not getting a complete connection with the web site, the router and or PC is not configured correctly or there is a translation problem between the router and the ISP modem and ISP Services.
http://forums.dlink.com/index.php?topic=48435.0 (http://forums.dlink.com/index.php?topic=48435.0)
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Hi guys, I have this same problem with the DIR-601 firmware version 2.00NA
Let me tell you the history of my problem. The router worked perfectly since I bought it in early May from Office Depot, then about three weeks ago I encountered a couple of 404s. I thought this was weird, because the internet was working, it just wasn't working for certain web sites. I figured it was a DNS error and I was going to use Google DNS servers to see if that's the case but it fixed itself and I didn't need to.
Now today a third user in addition to the two usual users of this wireless network has arrived and suddenly this 404 message pops up again. As soon as this third user stopped using the internet, the 404s disappeared. Needless to say, this is really annoying.
I've dealt with a lot of routers and wireless networks over the years and I usually have a decent time. When something goes wrong, there's usually a logical reason for it, say, a lose ethernet cable or something. Here, there isn't really a logical reason.
I'm using cable internet, and my router is attached to a cable modem. When I plug straight into the modem the internet is generally flawless.
Anyways I'm not sure what to do here, I did a cursory look through the settings and checked my firmware but I'm out of options. I hope this problem does not re-occur but if it does then I have preemptively made a post here.
Time: Jan/18/2011 02:35:30
Firmware Version :2.00NA,Fri, 1 Jul 2011
Connection Type: DHCP Client
Cable Status :Connected
Network Status :Connected
Connection Up Time :1 Day, 08:04:35
802.11 Mode :Mixed 802.11n, 802.11g and 802.11b
Channel Width :20 MHz
Channel :1
Security Mode :Auto (WPA or WPA2) - Personal
Wi-FI Protected Setup :Enabled / Configured
I have the DIR 601 Hardware Version B1.
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I now reboot the router daily. At least the GUI allows me to reboot without having to go to the router and unplug the cord.
Too bad the return period is over for Amazon. DLink should recall this product, or at least post updated firmware. The problem is worse (for me) when wired ports are connected. With only wireless clients, router can go upto seven days without needing reboot, with mixed connections, every two days.
DLink tech support is useless, kept asking me to call in since they do not believe I have a B1 rev.
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Have you called?
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I'm getting this problem again, it's intermittent. Really D-link?
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What region are you located?
Are you wired or wireless connected to the router?
What ISP Modem make and model do you have?
Some things to try: - Log into the routers web page at 192.168.0.1.
Turn off ALL QoS (http://vonage.nmhoy.net/qos.html) or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
Link>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0)
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
Turn off WISH, and WPS under Advanced.
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://www.networkcablingdirectory.com/articles/structured-network-cabling-id_1151.htm)
Maybe someone can review your router settings with you using Link> teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure.
I'm getting this problem again, it's intermittent. Really D-link?
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Has someone here tried v2.01 on their router yet?
Let's hope the problem is now fixed.
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Let us know if you can provide some details and answers to some of the questions presented here.
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Sorry if my other post was a bit too vague.
What I could add is that this router was bought for persons with limited computer knowledge.
All they did after is complain about loosing their internet connection everyday. Power Cycling the router was enough to get things running again for a day or two.
My troubleshooting over the phone reveiled that:
Cable modem worked fine with the computer connected directly
Web interface (192.168.0.1) was unreacheable, since no computer could get a DHCP lease by either WIFI or Wired ports.
PC connected had Ethernet Carrier, but assumed a 169.x.x.x default IP.
Resetting the config and redoing a basic setup had the problem again in just a few days.
Replacing the router with a "competing brand" solved the issue for them. Unfortunately, for the price I paid the Dlink one, it was not economically to RMA it, return it or even take time over the phone with technical support.
Seeing this thread (and a few more on other forums) made sense to me this was an unsolved issue of the B1 board. I now had a new hope that a firmware release other than the factory one might help with this issue.
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Well there is a reason why i post the questions and suggestions. I highly recommend giving them a try. Many other factors can contribute to presummed router mal-function, just not FW.
Keep us posted on the newer FW update and results. Good luck.
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Is there any firmware upgrade for this piece of garbage?
I'm having the same problem... I have been resetting the damn thing countless times and now I'm about to throw it thru the window!
I want to be refunded if there is no solution to this problem.
Thanks,
JP
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Ok, just found the "unofficial" patch.
I will try it out and let you know...
JP
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Well, it now works like a ch
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... like a charm!
Unless you get disconnected again...
Seems like I don't have to reset the router to have my connection renewed. Great!
That's an upgrade but it will still get a taste of the winter.
I quit.
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Care to try some of the suggestions and answer some of the questions presented in Post 18 please?
http://forums.dlink.com/index.php?topic=46320.msg185782#msg185782 (http://forums.dlink.com/index.php?topic=46320.msg185782#msg185782)
This seems like a possible configuration or external environment issue here.
Let us try to help you out.
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Hola.
I am having the same issue.
I have my rogers modem connected to the dir-601 router. I have two other wireless routers up stairs so I turned wireless off completely on the dlink as it sits in my basement. I just rerouted cat6 to those wireless routers and connected them to the dlink. I changed the default IP addresses and used the insider software to setup the wireless routers with the most optimal channels.
I turned logging on so I can track activity. But I noticed something strange. The time stamps on the logs would reset to some factory date and the current time would b incorrect. Under Tools/Time, I would manually set the time. However, it would reset again the next day and my internet connection would b lost. Today I changed it to automatic time configuration using the NTP.link.com.tw using the ntp server. I will eventually setup my own email and media streaming server and was hoping to leverage the dir-601 for this. For the price I paid it seemed like a good idea. I have had this router for just a little over a week now.
I am fairly impressed with the amount of options available for the router but this rebooting business is starting to get old. Hopefully the settings you suggested work. My last option will b to install the latest firmware (NA2.1?). I don't mind tinkering around with the settings, so if there is something else to try, let me know.
Bob
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Just some added info:
Region: Ontario, Canada
Modem: Rogers cable ethernet.
Network config:
1) dlink in basement wireless is shut off connected to modem servicing as main hub
2) dlink wrt300n on main floor wireless routed to basement
3) competitor brand on 2nd floor wireless routed to basement
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Me again,
There are 4 options for firewall settings:
Enable SPI. On
Enable anti-spoof checking. Off
Enable DMZ Host. Off
The following has bben enabled under ALG Configuration
Pptp
Rtsp
Sip
Ipsec(VPN)
These are the only settings available for my firmware/hardware combo. Are these settings OK?
Where can I locate the 2.1 firmware for my B1 hardware? Answer: http://forums.dlink.com/index.php?topic=51374.0
One other setting I changed is the WAN ping respond. I turned this off and wan ping inbound filter is set to deny all. Advanced/Advanced Network. Would this have any impact with my lost internet connection?
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My last update:
I decided not to use the 601 as my hub. It appears to be too unstable to manage multiple wireless access points.
My bad, I should have paid a bit more money to get something that was a bit more robust; hence the saying, you get what you pay for.
In anycase, I am using the 601 as a wireless access point instead; I have not encountered any problems since.
I upgraded the firmware to 2.01 and changed the parameters that fuzzynuts described in previous posts.
Peace out,
Bob
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Enjoy.
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On my Rev. B version 601, if under wireless settings, I put the channel width at "Auto 20/40" Mhz, I will lose wifi connection (but not wired connection).
If I leave it on 20Mhz wifi runs fine, but my wifi adapter says I'm connecting at 65mb.
This is with FW 2.01.
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I recommend that you phone contact DLink support, level 2 or higher and notify them of this problem. I presume that your devices work well on other routers while using Auto 20/40Mhz? ::)
On my Rev. B version 601, if under wireless settings, I put the channel width at "Auto 20/40" Mhz, I will lose wifi connection (but not wired connection).
If I leave it on 20Mhz wifi runs fine, but my wifi adapter says I'm connecting at 65mb.
This is with FW 2.01.
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I recommend that you phone contact DLink support, level 2 or higher and notify them of this problem. I presume that your devices work well on other routers while using Auto 20/40Mhz? ::)
You presume correctly! Even on my Rev A 601 I can use Auto 20/40. Was Rev B supposed to be released in North America? ???
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It is available on the U.S. web site, so I presume they are:
http://www.dlink.com/us/en/support/product/dir-601-wireless-n-150-home-router?revision=us_revb (http://www.dlink.com/us/en/support/product/dir-601-wireless-n-150-home-router?revision=us_revb)