The Graveyard - Products No Longer Supported > COVR-3902-US
COVR connectivity question
Hairraiser:
I am experiencing an issue where my cell phone is not able to reach the internet. (Wifi connected with !, no internet)
This happens when I move away from the COVR-2600R and into range of the COVR-1300E. As soon as I move back towards the 2600, internet is restored.
The 2600 does see and updates the 1300E. There are no settings or list of connected devices on the 1300E.
What can I do to troubleshoot?
FurryNutz:
Link>Welcome!
* What Hardware version is your router? Look at sticker under the router case.
* Link>What Firmware version is currently loaded on the router and extender? Found on the routers and extenders web page under status.
* What region are you located?
What phone and OS version are you using?
* Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
* Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?
Hairraiser:
Model Name: COVR-1300E Hardware Version: A1 Firmware Version: 1.01
Model Name: COVR-2600R Hardware Version: A1 Firmware Version: 1.01
US
Samsung Galaxy S8+, Android 7.0
I do have a Uniden cordless phone about 25ft from the extender.
I can see one other neighbor router on channel 5, nothing conflicting on channel 149.
FurryNutz:
Same thing still happens if you turn OFF the cordless phone?
Disable MU-MIMO and test as well. Mines disabled and has been working well.
FurryNutz:
Any status on this?
One thing I'm noticing with my COVR router running in AP mode, I seem to be seeing some disconnections at random times, seem about once a day I'm seeing disconnections with my 3 cameras an not my mac book pro lap top was disconnected. I could connect to the AP however said there was no internet. After power cycling the COVR router AP, I was able to connect to the COVR and got internet. I didn't reboot the main host router or ISP modem. :-\
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