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D-Link IP Cameras for Home => DCS-8200LH => Topic started by: BeppePr on June 22, 2017, 02:28:11 AM

Title: DCS8200LH motion detection not working
Post by: BeppePr on June 22, 2017, 02:28:11 AM
Hi,

just finished to set my camera and downloaded the application for iphone mydlink home but I noticed that motion detection is not working.

I followed the instruction from manual, assigned action to motion detection as send email or push notification.. please note I havent put any microSD.

Just want that once camera see a movement I get an email or a push notification, not needed to record. I dont have the motion detection device as I think the camera can recognise movements, isnt it?

Firmware 1.02

Thanks

Regards,

Giuseppe
Title: Re: DCS8200LH motion detection not working
Post by: FurryNutz on June 22, 2017, 10:01:06 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)



What Mfr and model is the main host router?
What sensitivity do you have the camera set for? Try to raise the sensitivity gradually.
Title: Re: DCS8200LH motion detection not working
Post by: BeppePr on June 22, 2017, 10:35:44 AM
Managed to make it work, but it just record movements on SD card, application doesnt send me push notification or email, is it normal? where do I have to configure email, on mydilink? if yes web browser cannot enter into settings for email and IOS app doesnt have settings.

location Italy

whuig info do you need, my internet router?
Title: Re: DCS8200LH motion detection not working
Post by: FurryNutz on June 22, 2017, 10:40:26 AM
Would need to set up email on the camera to push email notifications:
Setting up email on DCS series cameras FAQ (http://forums.dlink.com/index.php?topic=63536.0)

What Mfr and model is the main host router?
Also will need the Mfr and model of the ISP modem? Confirm it's a modem only or does it have a built in router as well?
Title: Re: DCS8200LH motion detection not working
Post by: BeppePr on June 22, 2017, 11:10:19 AM
I have a modem router, model is Technicolor TG588V, not a good product..however UPNP is enabled, static IP

Got the link you posted, but I dont understand where you put these settings as in DLINK home APP you cannot configure at all email.

Anotherthing I noticed, ok email is not working and even push notification, do I need to enable app background refresh on Iphone?

Many thanks,

Beppe
Title: Re: DCS8200LH motion detection not working
Post by: FurryNutz on June 22, 2017, 11:12:38 AM
Need to log into the cameras web page using the IP address it gets from your main host router...
Title: Re: DCS8200LH motion detection not working
Post by: BeppePr on June 22, 2017, 11:21:48 AM
does it mean need to get into router setting, check which IP has the camera, copy IP and trying to enter into camera settings? Do i need user and passw?
Title: Re: DCS8200LH motion detection not working
Post by: BeppePr on June 22, 2017, 11:26:36 AM
if yes, typing http://192.168.1.64/ in browser I got 404 Not Found
Title: Re: DCS8200LH motion detection not working
Post by: FurryNutz on June 22, 2017, 11:28:38 AM
Is .64 what you found on the routers client connection page for the camera?
Should open the page if thats the correct IP address.

Might review the user manual for this camera and check web page access information and configuration.
Title: Re: DCS8200LH motion detection not working
Post by: BeppePr on June 22, 2017, 11:40:48 AM
well this is the ip I got in my router, manual doesnt mention you can go in camera ip settings..btw leaving the email notifications as not working at the moment, is there any way to make push working?
Title: Re: DCS8200LH motion detection not working
Post by: FurryNutz on June 22, 2017, 11:42:07 AM
Ok, I'm not too familiar with this camera. It may not have UI access...
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Reference this forum thread if needed. We find that phone contact has better immediate results over using email.
Let us know how it goes please.


Title: Re: DCS8200LH motion detection not working
Post by: BeppePr on June 22, 2017, 11:59:15 AM
Thanks mate, already contacted however seems they don't know
How to configure either ..
Title: Re: DCS8200LH motion detection not working
Post by: FurryNutz on June 22, 2017, 12:05:17 PM
Let me see if I can get some help on this...
Title: Re: DCS8200LH motion detection not working
Post by: GreenBay42 on June 22, 2017, 12:20:51 PM
Once you configure motion detection, you need to create a new action. Under the camera select Motion Detection as the trigger and then you can select multiple responders including send email and send notification. This action will (should) send an email and/or notification when your camera's motion detection is triggered.

Pages 23-26 in the USA manual shows how to do this --> ftp://ftp2.dlink.com/PRODUCTS/DCS-8200LH/REVA/DCS-8200LH_REVA_MANUAL_1.00_EN_US.PDF (ftp://ftp2.dlink.com/PRODUCTS/DCS-8200LH/REVA/DCS-8200LH_REVA_MANUAL_1.00_EN_US.PDF)

Email will be sent to your mydlink email address. Notifications will be sent to device running the mydlink home app.

Title: Re: DCS8200LH motion detection not working
Post by: BeppePr on June 22, 2017, 12:25:40 PM
greenBay is exactly what I have done, but doesnt send neither an email or push notifiction.
On motion detection send email, send push notification and record on SD, it just record on SD card..

IOS APP background refresh is on. Camera has been reset twice just on case.
Title: Re: DCS8200LH motion detection not working
Post by: GreenBay42 on June 22, 2017, 12:36:34 PM
On the new action screen after you selected send email and sent notification, below that (above DONE) make sure to enable "Send notifications when this action runs", then tap Done.

Under My Actions, make sure that action is enabled.

I assume that is done. Not sure why the notifications or email are not working. Let me contact the D-Link camera guys to see what could cause that.

Title: Re: DCS8200LH motion detection not working
Post by: GreenBay42 on June 22, 2017, 01:04:33 PM
Also, try turning off the email responder and just set notifications.

Email and notifications need to go through the mydlink servers then back to your device so possibly the mydlink server in your region is slow or something is happening there, or if the Internet connection is sluggish it could affect it.

Did you purchase the camera outside your region?
Title: Re: DCS8200LH motion detection not working
Post by: BeppePr on June 22, 2017, 01:27:15 PM
:D I make it work :D

basically is not myDLINK home that was not working (well actually the built in push notification doesnt work).. the DLINK HOME application needs another application to be linked in order to do "actions" as sending notifications email etc..and to be honest is very smart as you can create all the actions you fancy..even turning on the lights..

DLINK HOME needs to be paired with IFTTT app that stands for: If This Then That.

So you need to download IFTTT app, register, pair DLINK HOME with IFTTT and from IFTTT you create you own actions when the camera or a sensor connected with your DLINK camera detect something.

You can turn on the light if you have a smart lamp once motion is detected, send a Facebook message and so on.. from IFTTT you can assign actions triggered by different devices, create your on smart app and publish if you want.

doing that you bypass DLINK server as you are independent and you have more choices.

Title: Re: DCS8200LH motion detection not working
Post by: GreenBay42 on June 22, 2017, 01:38:37 PM
Yes the mydlink Home line of products are IFTTT-compliant and will work with other IFTTT products. I'm glad you found a solution.

The mydlink Home app should work sending emails and notifications. I will test my 8200LH camera when I get home (it isn't plugged in at the moment) and see if I can replicate your problem.

Title: Re: DCS8200LH motion detection not working
Post by: BeppePr on June 22, 2017, 01:45:33 PM
Thank you Greenbay42, keep me in the loop as your Italian colleagues don't know how to solve this problem so I can share the solution if you want, btw camera has been purchased in Italy.

Regards
Beppe
Title: Re: DCS8200LH motion detection not working
Post by: FurryNutz on July 21, 2017, 09:18:13 AM
Any progress on this?
Title: Re: DCS8200LH motion detection not working
Post by: GreenBay42 on July 24, 2017, 07:03:08 AM
The notification system for mydlink Home devices seemed to have been fixed last week. I do see notifications from the camera so it must have been a backend issue.
Title: Re: DCS8200LH motion detection not working
Post by: FurryNutz on July 24, 2017, 09:26:24 AM
 ;)