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D-Link Wireless Routers for Home and Small Business => DIR-882 => Topic started by: bkmps3 on March 29, 2020, 07:19:29 PM

Title: DIR 882 issues with Google Nest Minis
Post by: bkmps3 on March 29, 2020, 07:19:29 PM

G'day everyone.

I have an 882 running FW 1.20.

I have a total of 5 Google mini's in my home. 4x Gen 2's and 1x Gen 1.

When these devices are connected to the wifi (smart connect disabled, 2.4ghz band used) I experience random restarts of the 882. 5 or 6 times a day. Since disconnecting them the router has been up for 2 days.

Is there any known issues with these or something I can try?

Cheers

Title: Re: DIR 882 issues with Google Nest Minis
Post by: FurryNutz on March 30, 2020, 08:16:12 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)

• What region are you located?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)

• Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N or AC on 5Ghz?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channels) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
• Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
• Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner (http://forums.dlink.com/index.php?topic=48327.0) to find out. How many?
• What wireless devices and total devices do you have connected?

What happens if you turn OFF all but 1 or 2 of the Minis and check operation with the router?
Enable Smart Connect and test.

• Was a Factory Reset performed before and after any firmware updates then set up from scratch?

  Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)